hello YouTube this is richard founder of short-term rental secrets.com and
Airbnb super host on today's video I'm giving five tips for new hosts so let's
get right into it with tip number one I really encourage you to get into the
right mind frame and that is you're going to have a lot of fun there's going
to be a new experience you're going to meet some new people whether you
actually physically meet them or not but just get into the mind frame this is
going to be a lot of fun I speak to a lot of new hosts and they're worried or
apprehensive or nervous about you know all sorts of things and let's try and
put that aside I mean those feelings are very real but let's try and focus on
like the excitement and the energy and the positive experience because that's
what it's going to be the second thing is first impressions are huge not only
of your place so make sure it's like clean and ready for a guest but also of
you and the way that you interface so we've all had rough days I mean I know
when I host I've had a really rough day or it's raining or it's later I mean
there's a million reasons why my head isn't exactly where I need it to be but
you need to get that head on straight when you welcome your guests again
whether it's physically like you're meeting them in person or whether you're
just responding to their questions make sure that you've got that hospitality
mindset and that your head is in the right place and the reason that first
impressions are so important is that they're going to judge you in a
different lens for their entire state based on the first impression that they
make so if they have a really great impression you're going to get a lot of
leeway and flexibility and they'll overlook stuff if they don't like you
from the very beginning then all those little things that might go wrong that
they're going to hold against you the third thing you want to consider is the
key exchange how are you going to get your guests into your home and how are
you gonna get the key back when they leave and as we've talked about in other
videos there's really three different ways to do it you can meet them in
person you can have a lockbox or you can use a service like key cafe not one is
better than the other but just know exactly what it is that you're going to
do and communicate that effectively to your guests the fourth tip is to be
proactive in your communication just recognize it like these are cool people
they probably don't want to bother you but they probably do have some questions
so instead of putting the burden on them to like interrupt you just ask them you
know via communication hey everything going ok is there anything I can do do
you have any questions and often times they'll say no everything's great thanks
so much for checking in every once in a while you'll get something like I can't
find the you know coffee maker what doesn't really matter but whatever is on
their mind they're unlikely to interrupt you but when you open that door and say
hey everything good they may come back with a question which actually helps
them tremendously but most importantly they're really going to feel welcome in
like your home and that you actually care and that's huge okay and so my
fifth tip is actually the most important tip and it's the importance of getting a
five-star review you may think that you're hosting to get some income but
the first few times that you're hosting it's really about the review it's
critical it's important to build your brand it's important to build your
business that's important for Airbnb to show you on SEO and so like just think
of the first few times that you're hosting guests getting your feet wet
having a great time getting comfortable with people in your home getting the key
exchange and the cleaning down and earning the five-star review and the
simplest and the best way of doing that is to literally ask for it by explaining
to your guests that just had a great time
I've loved hosting you I hope you feel similarly it would really mean a lot for
me if you gave me a five-star review and just say five sort of like plants that
seed because if you deserve it you'll earn it and they'll give it to you
otherwise they may not have left to review it all or they wouldn't know what
a good review is right it's not top of their mind it's not that important for
them but it's critically important for you and so what I encourage everybody to
do with great results is to plant the seed and ask for it and here's a little
bonus tip once you do this a few times you get your feet wet you get
comfortable with it you're having a great time and you've got some five-star
reviews it's time to start increasing your price and the best way to do
something like that is using a service like beyond pricing which does what's
known as dynamic pricing and they adjust your price every single night based on
demand in your specific area and events and things like that think of it like
what hotels and airlines have been doing forever now it's happening in your air
B&B listing so we're including the link in the description below all right cool
I think it's fantastic that you're getting started on this journey I love
being an Airbnb super host and I think you will too
so please leave your comments and feedback below like the video and most
importantly subscribe to the YouTube channel we have content coming out three
days a week Monday Wednesday Friday and we have a Facebook group the link is in
the description below where the entire community shares their best tips and
questions and please feel free to post an answer we can all learn from
one another much more than from any one video I can make the please go ahead and
check out there as well in the meantime happy birthday
you