there's a couple of things that you should know about grievances from making
grievances or complaints in the workplace firstly you need to understand
that a grievance is a complete so the employee is going to make a complaint
about some aspect of the job some aspect of work with which he or she feels
aggrieved feels he or she needs to make a complaint about there is a couple of
things though that you should be aware of firstly if you end up going to the
WRC or court but if you go to the WRC or the labor court and you've got a
complaint about bullying for example in the workplace or you've got a complaint
founded on constructive dismissal in other words you're saying that you had
no choice but to leave the job because of the conduct of the employer or the
conduct that you had to experience or injure in the workplace you would have
had very hard time winning your case for constructive dismissal if you have an
event of the internal procedures first and that may well involve either the
grievance procedure or the dignity at work procedure or policy involving for
example anti bullying or naughty bullying procedure so that's the first
thing the first thing you need to understand is that if you're gonna go to
the WRC or the labor court with some sort of the
claim or some sort of a cause of action you're going to be in a weak position
you're gonna be behind the black bar quite frankly from the word go if you
haven't already used the internal grievance procedure and indeed even
exhaust the internal procedure first so that may well involve appealing the
outcome of a lea complaint or grievance you've made so that's the first thing
the second thing though you need to understand is that when you make a
complaint or grievance in the workplace it's all very well making a complaint
it's all very well working or following the procedure in accordance with the
staff handbook or the procedure that's been set out but what you need to
understand as well is that essentially you're making a complaint
somebody some representative on behalf of the employer or the employer himself
is gonna decide that complaint you complete maybe against another employee
for example it may be against the employer it may be against some work
practice or something in the workplace but the bottom line is that if you make
a complaint to a decision-maker and ultimately that's what you're doing
it may go against you not that you're gonna be penalized or not you're gonna
be victimized from making the complaint but your complaint may well be not
upheld or it could be partially upheld or it could be dismissed and just a
finding that there's no substance to it that it's a misconceived quite frankly
so they I believe are two important things that you need to understand that
would make a complaint one there is circumstances where it is absolutely
essential to have made one in the first instance and that circumstance would be
where you're gonna bring a claim to the WRC there is also circumstances however
where if you are in the job for the long haul you're in the job for the long road
then you need to be smart and intentional and strategic about bringing
a complaint or grievance or an allegation of bullying for example and
the potential for the complaint not being upheld and the difficulty then
down the tracks with the person against whom you made the complaint or even the
employer coming across perhaps as frivolous complaint maker who's never
who's never satisfied I'm not discouraging you I'm not telling you you
are not to bring a complaint you're not he used the procedure in the
workplace I'd be the very first person to encourage you to do so however I am
warning you that when you do make a complaint
somebody ultimately is going to have to sit in judgment on that grievance and it
may go against you it may be found that your complaint is not well
and found that its misconceived and it won't be upheld or perhaps only
partially upheld so there are two things I think you should know about the
grievance procedure it is a complaints procedure it's in the workplace there
are other places you can go after that if you're not satisfied or not happy but
they are two things I believe you should know about the grievance procedure in
your workplace I hope you find this video useful and I thank you for your
support and your comments center subscribes and sharing and so on and so
forth on my channel