so in this video i am going to undertake
a real live phone interview to teach you
what to say and do during your own
telephone interview so if you have a
phone interview coming up for any job or
any organization watch this video from
start to finish because i will help you
pass your interview so in a second the
hiring manager is going to call me on my
phone and ask me several interview
questions that will assess my
suitability for the role and i want you
to watch this live interview it's going
to be great preparation for your own but
before i undertake the live interview i
want to work through quickly with you my
phone interview checklist these are the
things that you need to think about
before you undertake your own phone
interview let's have a look at that
checklist okay let's work through the
checklist so the first thing that you
need to consider before your telephone
interview is to make sure you are going
to undertake your interview in a quiet
room where there's not going to be any
distractions that's really important the
second thing is to obviously make sure
that your phone is fully charged you do
not want to run out of battery before
the interview finishes because if you do
you are going to fail the interview the
next thing is to make sure you take the
phone interview as seriously as you
would do for an in-person interview now
a phone interview is normally used as a
filter to determine which candidates are
going to be invited along to the
face-to-face interview so make sure you
take the phone interview seriously so
the next thing on my phone interview
checklist is to make sure you prepare
your answers to the most common
telephone interview questions asked what
are those questions well you will get to
hear them during the live telephone
interview the next thing on my phone
interview checklist is to make sure you
prepare a cheat sheet with bullets on
that include your answers so for example
i have the most common telephone
interview questions featured on this
sheet and i have included bullet points
of what i want to say in response to
each question and again i will tell you
where you can download my cheat sheet at
the end of this phone interview the next
thing on my phone interview checklist is
to make sure you research their company
before the interview takes place have a
look at their website about us page and
make sure you visit their social media
pages follow them and find out as much
news information you can as possible
because then you can talk about their
company during the interview and the two
final things on my phone interview
checklist before we undertake this live
phone interview are number one make sure
you have three smart questions to ask at
the end of the phone interview now the
hiring manager might not give you the
opportunity to ask questions but more
often than not they will do make sure
you ask three smart questions again i
will tell you what those questions are
during this live phone interview and the
final thing this is really important but
it is often overlooked by phone
interview candidates that's to make sure
you send a thank you email to the hiring
manager once the phone interview has
finished and again i will tell you the
exact script to use at the end of this
phone interview let's now get into the
phone interview and let's see if i can
pass it
hello richard speaking
hi richard it's joshua i'm calling for
our scheduled phone interview how are
you i'm very well thank you i'm really
good and i'm looking forward to the
phone interview
okay great can you start off and tell me
about yourself yes no problem at all
well first of all thank you very much
for giving me the opportunity to be
interviewed for this position today i
would describe myself as somebody who is
positive i'm happy and also resilient
and i also set myself goals all of the
time that i want to achieve now before i
applied for this job i took the time to
read the job description and i believe i
have the skills needed to perform to the
required standard i would say i'm the
type of person who always puts the needs
of a team first i am a creative problem
solver i'm the type of person who will
always embrace change positively and i
am trustworthy and reliable outside of
work i like to keep myself fit and
active which in turn improves my
concentration levels whilst i am at work
outside of work i'm saving up to buy a
house so it's really important that i
work to a good standard for my employer
when i am at work
if you hire me i believe i will be a
positive role model for your company and
i will also always take responsibility
for my own ongoing professional
development okay great can you tell me
why are you interested in this position
i am interested in this position for
several reasons the first reason is i am
very passionate about this type of work
and i am knowledgeable about this
subject area and i believe i can really
add value to your business now i believe
we spend a lot of time at work and i
genuinely want that time to be put to
good use with a forward thinking company
that has a really solid track record of
achievement now continuous development
is something that i am passionate about
and i believe i will get that within
this position and i also feel having
researched your company i will be
supported a lot in the role okay great
next question what are your strengths so
i have several strengths that i believe
are a match for the job description
first of all i am a good collaborator so
i can work with anyone and i will always
put the needs of the team first other
strengths include the fact that i am a
creative person and i can come up with
innovative ideas to help your business
grow i'm also a good communicator and
listener so i always communicate with
clarity and purpose and finally i have a
good level of business acumen so this
means that i understand you are running
a business and i would be there to help
you reach your business goals
brilliant thank you
what's your biggest weakness
i would say my biggest weakness is the
fact that i am not very good at asking
other people for help when i need it i
tend to try and figure things out for
myself when in fact the best thing to do
would be to tap into all the other
skills and qualities within the team
however i am trying to be more mindful
in situations like these and i am the
type of person who will always take on
feedback from my managers and
supervisors so i can continually improve
and develop okay great where do you see
yourself in five years
well in five years time i hopefully will
still be working for you
either in the same role or having gained
advancement to a higher level i would
have hoped to have undertaken numerous
internal training development courses to
make sure that i continually grow with
the company as it grows and i would like
to be seen as a reliable co-worker and
also someone who will help train up
newer members of the team as when they
join the company next question how would
you handle conflict with a co-worker
so i would always handle conflict with a
co-worker by first of all assessing my
own actions to see if i was contributing
to the conflict i think that's really
important and i would try and see things
from their perspective i would speak to
them in private to then try and agree on
an amicable way forward because i think
it's really important as co-workers we
have a responsibility to be mature and
professional and to make sure the
progress of the team doesn't get
hindered by any conflict brilliant thank
you tell me about a time when you had to
work under pressure so i believe i'm
really good at working under pressure
a situation comes to mind in my previous
role where i was working on a project
with five other team members seven days
before the project was due to be
finished two people went off sick now
this meant the pressure was on because
we couldn't delay the project finishing
time so the three of us got together to
put an alternative plan of action in
place and we all agreed to stay behind
late for an hour each day after work and
this would give us an extra 21 hours of
work on the project i also suggested
that we should see which tasks we could
outsource through the website udemy.com
and that also saved us an additional 15
hours of work now by working hard
together and by using creative ways to
overcome this problem we were able to
still get the project delivered on time
okay thank you why do you want to leave
your current job so i want to leave my
job basically because i'm ready for a
fresh challenge
with a new company that has exciting
plans for the future and i looked into
your company online and i was really
impressed with your long-term goals now
my employer has been great we've
achieved lots of really good things
together but i now want to work for a
new company where my skills knowledge
and experience are going to be put to
really good use next question what's
been your greatest achievement
so i would say my greatest achievement
was in my last job when i came up with
an idea for helping their business to
grow now i noticed that our company
website did not ask its customers for
reviews after they had used our products
and services now i felt this was a
missed opportunity because we could get
valuable feedback from our customers and
also get some great reviews which would
then encourage other potential customers
to buy from us so i looked into our
options and i suggested to my manager
that we should set up a trust pilot
account and i then liaised with the it
company who put this in place and we
immediately started to get positive
reviews which in turn helped increase
sales by 15
that's the end of the interview richard
do you have any questions for us i just
have three questions if that's okay
please the first question is how has the
company evolved over the years it's
evolved through constantly innovating by
creating new services and products and
by always focusing on giving really good
customer service
and we aim to be the market leader
within the next five years thank you and
the second question is what's the
culture like in the company it's a
positive workplace culture
and whilst we do expect our staff to
work to set standards we also want
everyone to be themselves and come up
with innovative ideas that will help the
company thank you and the third and
final question what are the next stages
of the process i still have to carry out
some more phone interviews today but i
will be drawing up a short list of those
people that i want to invite along to a
face-to-face interview and i will be in
touch soon okay thank you very much it's
been great speaking with you and i look
forward to hearing from you soon okay so
that's the phone interview finished and
you could see that my answers were
seamless and they were seamless and
prepared because i use this cheat sheet
where i put bullet points for all the
common telephone interview questions
that i am likely going to have to answer
now if you would like a copy of my exact
cheat sheet and the phone interview
checklist click that link right now in
the top right hand corner of the video
head through to my website
passmainterview.com and you can download
this exact cheat sheet the checklist and
in total 50 brilliant scripted answers
to difficult interview questions make
sure you check that out right now thank
you so much for watching and paying
attention please make sure you subscribe
to the channel give the video a like and
you can also connect with me on linkedin
i've put my linkedin link in the
description below the video thank you so
much for watching and i wish you all the
best for passing your phone interview
have a great day