Hey Guys and welcome to the channel! My name is Nick O'Leary now today we are
diving into a topic that plug-in hybrid owners and electric owners will thoroughly appreciate!
And that...is one of these!
It's Mercedes me charge!
So the UK Government has set us on the path leading to 2030 when all new cars sold
will be fully electric so that leaves us with an infrastructure that is rapidly growing in the
UK currently sat at just over 40k connectors and growing at an average rate of over 1k per month.
Which is great but charge points are owned by a provider which means you need their own app
to download and install to actually use it in the first place that's fine in this case but...
This one just down the road a different charge point provider requires you to download their app.
And then this one you need to download their app! You kind of see where this is going?
Each charge point provider in the UK requires an app to use it, so in the UK there are a few
charge point providers there's the Polar Network owned by BP Pulse,
there's Ecotricity, Pod Point, InstaVault, Shell Recharge, Genie Point, Charger Net and IONITY.
And for each of these apps you have to download you then also need to register your payment
details for the electricity that you use and of course your make & model of car as well.
So Mercedes-Benz have designed a service specifically combating this
called Mercedes me charge quite simply it's:
One app. One payment method. One itemised bill each month.
So first up does Mercedes me charge work with all charge points in the UK and the short answer is no
but it does work with quite a lot of them kind of consolidating most of them under one roof.
Now which ones are compatible with Mercedes me Charge?
Well Mercedes-Benz haven't released this exact information just because it's
constantly changing all the time but if you head to this website on the pop-up
banner up above and if that's not working have a look in the description down below.
Head over to this website and you can see for yourself
the charge points which are compatible with Mercedes me Charge.
Just like most Mercedes me Services it is a chargeable extra
however on some models it is included free of charge so you can check on the website
or speak with your local dealership to be sure. So first up let's run through the
setup process on how to get it linked and order you one of these Mercedes me cards
and then we'll go to a charge point and show you exactly how it works in real life
So first up then guys the setup of Mercedes me Charge now I must stress,
you must follow these steps step by step to get Mercedes me Charge activated.
If you skip a step then unfortunately sometimes it may not work very well.
So on here right now on the Mercedes-Benz website head over to the menu button on the
top left but if you're on the desktop it'll be top right under my Mercedes me account.
Go in here Mercedes me login and then just log in with your Mercedes me details. Now
of course just like normal you can either pop in your password or get the Mercedes me
website to send you a six digit login code so I'll get it to do this code for me now.
And then once you're logged in it will take you back to the same page you were just on so what
we want to do then is press the menu button again it may be on the top right if you're on a desktop.
Tap on my Mercedes me account and then go to "My Vehicles"
and then here just locate your Mercedes-Benz and then tap on it
so let me just find the car in question. So i'm looking for the EQC.
There it is! Tap on that one and that will load straight up.
Now most importantly here you what we're going to do first is check to see if it has Mercedes
me charge, now I know this car does but if we go to "Manage Services" on the right hand side.
This page here is like the kind of global master switch for all the Mercedes me services
so I'll put a link up above explaining what Mercedes me does
so I won't cover that in this video we're just focusing on Mercedes me Charge.
As you can see here there's quite a few things that Mercedes me does actually do and provide to
the car these all have toggle switches you can turn on and off but what we want is Mercedes me
Charge. Now I know i haven't actually activated this one yet as you can see here it's greyed out.
So on this page here is how you toggle it on and then you press save.
Now if Mercedes me charge isn't located on this page if we just press the back button what I would
advise you do is go to the Mercedes me store so back on this page here go to the very very bottom
left, tap on 'Mercedes me store' and then in here you can see if it's available for purchase.
So heading back to the "Manage Services" section we're going to scroll down and
find this Mercedes me Charge again toggle it on and then hit save.
On this bit here this is what's referred to as a charging contract and basically it's just
registering your payment information so what we're going to do is tap on "Now registering
charging contract" and of course bit of GDPR information & data protection just tap next.
And then this is going to load up the Mercedes me charge website.
Now if this is the first time that you're going onto this website you
should see a page very very similar to this one.
Now I already have a Mercedes me Charge account so this might look slightly
different to what's shown on your screen but quite simply you just select your VIN
number which is your Vehicle Identification Number or also known as the Chassis Number.
And then you just scroll down and tap continue and then basically it's going to go through a few
steps to link your address payment information and of course ordering you one of these.
Now if you have one already brilliant
you can use that card and then there's a unique number on the back you can punch in
but again if you need to order one they usually arrive within a week so that's pretty fast.
Now once you've finished this setup process it can take up to 24 hours to start working
but luckily I've got a Mercedes Me charge card here working on another car
so let's jump in that one and show you how it works on the road.
Right then guys so once you've activated Mercedes me Charge just remember it can take
up to 24 hours to start working but what we're going to do now is search for a charge point.
Now using the sat nav you can obviously do this on the MBUX system but you can
also do this on the Mercedes me app if you're not in the car and then send it
through to the car as a kind of destination (send it over bluetooth sort of thing).
So let's search for a charge point using this little symbol here the charge point
and you'll notice here most importantly with using Mercedes me Charge
the ones with the blue lines and the green dot there indicate it's a Mercedes me Charge. Now
you can use of course the other charge points as well that don't have this but you will just
obviously have to factor and you'll need to download the relevant app of that provider.
But the ones with those symbols mean you don't need any extra apps you can use the
inbuilt system with MBUX or your Mercedes me Charge card or the Mercedes me app so here it
is literally here the top one the Willet Arms let's head on in and show you how it works.
Right so we are here!
So the first thing we do is go back onto the Sat Nav and find that charge
point so this one I said is called the Willet Arms so we'll go on this one.
Now I said you can start this using the RFID card (the Mercedes me charge card)
but in this instance the easiest thing by far is to do it on MBUX.
So as you can see here there's a button that's come up straight away that says "Start Charging
Session" and because we've done all the setting up beforehand you quite simply click that button
and that will connect to the charge point and then you just plug it in basically
and it's that simple so let's go do that now!
And after plugging it in it's as simple as that so
now we're on 83% and because I plug this into the CCS connector
it's going to be charged in what looks like 15 minutes so yeah doesn't take long at all.
And that will quite simply just bill the credit
or debit card that I linked to the Mercedes me charge account
Now of course I said you can start this using the Mercedes me app as well or you can use the
Mercedes me charge card but honestly the easiest thing is just to use MBUX you just press the
button on there and that connects to the charge point over the internet it's as simple as that.
Oh and just before we go I should also mention that you can go onto the MBUX system
and view some more statistical information on the charge points that you're planning to visit
so for example you know the symbols dimensions the blue arrows and the green dots? The green
dot actually means it's available and ready to use when it goes red it means it's not available
and of course those blue arrows the more blue arrows there are the faster the charge point.
And when you're on that specific charge point when you scroll down of course you can start
that charging session you can view the charging speeds and the connectors available and most
importantly as well you can see the pricing of the p/kwh that the charge point will charge you.
So all around a very very unique and very useful experience for charging out in public.
And there we go guys that concludes this week's video on Mercedes me Charge exactly what it is
and of course how to set it up in your Mercedes-Benz.
Special thanks and a big shout out to Sandown
Mercedes-Benz for allowing me access to of course film these awesome cars!
As usual let me know what you guys think in the comments section down below
and don't forget that Subscribe button if you want to see more future videos
just like this one until next week see you guys then!