Leadership is having a vision of how things should work
and ensuring that the entire community around
are working towards that vision.
It should be shared and it should be something
that allows everybody to play a part.
That it's really hard!
That actually it's not just about telling other people what to do,
but it's about walking the walk and it's about
not doing anything that you wouldn't expect others to do,
and it's about doing the things that you're asking others to do.
You've got to be willing to listen,
you've got to be willing to be wrong,
you've got to be willing to learn something
and you've got to be willing to put in the hard work.
Leaders should not be arrogant,
they should not believe that they have all the answers,
they should trust the people who they pay and recruit
to specialise in the things that they specialise in,
and they should not ask for advice
if they're not willing to consider it and take it on.
Pleasing everybody. You're never going to please everybody:
it's about maintaining that equilibrium
in order to ensure that it all works
and that every piece of the machine is running smoothly.