How to conduct a process flow and how to understand a process flow diagram for your
organisation. In this video we're going to talk about some basic quick simple
steps to identify the inputs, the process and the outputs in your organisation. In
this video you'll learn how to find key examples for your industry, key examples
for the specific steps for your industry and your organisation, we're going to
take you through how to understand and undertake an analysis using the tool
that I've got right here in front of me to identify key steps in a process flow
for your organisation and your industry. Check out our process flow tutorial
video for how to put this process that we're going to go through into practice
in your organisation.
Thanks for joining us I'm Kobi Simmat I'm from Best
Practice, we've got a great video here where we're going to take you through
some basic steps I'm going to show you what I do when I'm putting together a
video for someone who's had a specific request so there's lots of organisations
out there and people that hit us up for videos, I don't in a lot of cases know
about those organisations because they're all over the world so I'm just
going to show you the process that I go through to school myself on what's
involved in establishing a process flow, find out a bit about that industry a bit
about that organisation. So first thing I do obviously if someone from you know
one of our followers one of our subscribers asked for a video is I'll
have a look at their website so this is the Best Practice website that I've got
up here on the screen, these are the different ISO standards that we work
with here quality, OH&S, environment, information security, food safety we do
lots of work helping organisations to be to grow, to be fun to
be profitable, to be safe, customer focused have good data security, good
food safety, so it's a lot of fun here every day Best Practice we have a lot of
fun shooting videos and helping clients to achieve those amazing
outcomes. That's our website so I would have a look at the website of an
organisation I'm going to use us as an example there's our website there for
Best Practice now over on the next page I've got
i've got google open to do a quick google search. I would probably do a
google probably three to four Google searches an hour through my workday
looking for information and trying to find out what's going on and so it's
important to understand what we're doing this google searching and we're using
this great tool that we can, we can be a little bit critical around the
information we're being presented from the search so or being served in terms
of a google search, so we can we can understand what we need to do, so today
we just want to touch on the basic steps of conducting a process flow so I'm just
going to type a quick google search of what does a process flow diagram look
like. So I just wanted to show you there that a couple of things is people
someone has searched this before, so with what is being you know in Auto text
there that Google is putting forward that someone has searched this before so
we'll hit enter on that search and see what we come up with. Wikipedia's got
some commentary which i think is fantastic, obviously Google is saying
that in this in the result search result that we've been served by Google, images
and lots of people looking at process flow images so we can see those we can
see those there. Going down here, as I move through the search results I don't
click straight away into something go look I scroll down the page and I look
for themes and trends in the black text, so this is what's been picked up by an
SEO search or search engine optimization and and the web crawlers at Google
crawling over all of the different websites around the world and in the
internet, process flow diagram from Wikipedia we might jump into Wikipedia
for this particular video we haven't done that for a little while and we've
got different process flow diagrams so I'll come back to Wikipedia I just want
to show you the images, now you might have seen this on some of our other
videos but I'm a huge fan of the Images tab, it's about honesty in this
instance and it's hard to SEO an image so with with search engine
optimisation and marketing with websites a lot of organisations put a lot of work
work into their text so they can get a high text result, it's still early days
with the image SEO and search engine optimisation so
people aren't putting as much effort into that, the marketing people so
if you're a marketing person you're watching this there's a tip if you want
to get good results I'm telling all of our subscribers and viewers to hit the
images button, so we've got eighty nine thousand results we're not going to go
through those we're looking for the top ten so we'll click across into images
and we're going to see lots of different process flows. So for your industry you
can see there's chemical refinery just as a couple of examples across these
green boxes here, so we could say what does a process flow diagram for
construction for a construction company look like and here we go let's have a
look and see what we've got. That looks like an org chart there we've
got that's not going to be and this is typically what I got to be critical to
see what's going on let's have a look at this trading process diagram project
management process flow that could be a good one so I'm getting a bit of a theme
here so that's not a high enough resolution oh yes here we go project
projects created we monitor the status of the project we create project
documentation assigned tasks conduct meetings, moving through the process
diagram we monitor the project progress we look at time expense and purchase and
then we're looking at data warehouse so that looks like an IT so it's not
construction, let's go back into images and we want to look at I'm gonna do a
new search I'm not seeing what I want really quickly so I'll do a new search
so I won't get too bogged down in it waste time I need to do this really
quickly doing a more refined search construction process diagram now we're
looking for process flows for the construction industry this is a good one
scope design application construction closeout fantastic so that's a good
example, so if you want to bounce around between these I'd recommend opening
another tab, so we jump into another another tab bring up Google there it is
and we do that same search
and so I can then you know if I'm presenting to someone if I want to show
my boss and I want to get you know get a few things happening then I'll open a
couple of tabs in Google we've already we've already opened up let's go back to
our original one let's just go back and check our search so we did a
construction process flow let's just go for words I apologize here we go and our
search was construction process diagram and we did construction process flow
diagram we can see our search results different so it isn't you know to play
around with your search result you can make it more specific so if you're a
construction industry if you're manufacturing you in service, call centre,
hotel, automotive parts, maintenance, maintenance workshops any of the
organisation in any of you guys that watch these videos just do the Google
search of your industry, now you can make improvements because you're going to see
the images search a lot of this stuff is pretty fresh the Internet's always
updating itself so everyone updating their websites and we can see you know
construction showed your construction company and we're seeing some different
results across the top so what I just wanted to show you is ok there's a
diagram we'll go back to the one you know there's a whole sample and pages
and pages and pages of diagrams we keep scrolling there's thousands and
thousands and thousands so it is important to try and limit your time in
terms of how much time you spend on each one looking but give yourself adequate
time to do your investigation but also be critical I always recommend looking
at 12 I think 12 is a good number because you know if you look at one or
two or three might get hung up on just one example but if you can look at 12 it
means you know you need to allocate I've got 20 minutes I'm going to divide that
20 minutes into twelve parts and then I'm going to spend a couple of minutes
on each one I'm just checking out what's going on you'll get a feel for what you
like and don't like I'm going to jump onto this one it just gives me a good a
good gives me a good sense something about region 4 highway work permit
process it's public document it's let's click on it and see where it's come from
so we've got New York State here as it's gone you know we've gone all the way to
the other side of the world New York state's got their permit process
guide and flowchart setup on their website so thank you New York State looks
absolutely fantastic so you've got obviously a whole bunch of stuff there
around building your roads in construction and it's the department
transport for New York State so let's go back to the diagram, consultants and the
consultants stage, D.O.T rules and D.O.T business, you've got contractors in there,
a good example of the process flow, so good first step to get a sense of what
to do. Okay so how do we how do we make the link and how do we start pick a piece
of software that you guys would like to use, I'd highly recommend a Google Docs
open a blank Google document and start creating boxes and then connecting those
with arrows so you know if you want to sit in on a screen and do that, I
personally prefer a whiteboard and if you want to look at some of the other
process flow tutorials here at Best Practice we do them on a whiteboard so I
think better when I'm standing so I'll just you know I'll put it up on a
whiteboard and then I'll bring different people in from the organisation just to
discuss and make subtle changes and incorporate their opinions, for how we're
going to go forward. So I'd recommend doing some initial searching here, doing
some screenshots, printing these so printing off the ones that you like
using them as a sample, have a have a go at drawing your own on a whiteboard or
creating a document, one of the one of the words of warning and a quick caution
here is if you go and start creating these flowcharts yourself on a screen
you're potentially going to slow your process down so something really simple
on a whiteboard you can then get some assistance to actually turn that into a
public, you know desktop published document, so don't get too caught up in
you know, yes open a Google Doc and that's the next step a Google Doc or a
word document or a flowchart there are software programs for creating
flowcharts I wouldn't get too hung up on that at this stage Microsoft PowerPoint
is perfectly fine to create a flowchart on a slide as is Google slides so you
know whether either of those two products we we prefer Google products
here we don't use Microsoft so we would use we type in a Google
slide or a Google Doc and and create that process flow, only after we've had a
whiteboard session so if you want to say whiteboard session check out some of the
other video tutorials right here at Best Practice TV we'll see you next time Best
Practice TV bye for now.