Hi, everybody and welcome to this next tutorial which is behavioral interview questions and
answers.
A quick warm welcome to this presentation.
That's me there on the right-hand side, as normal, I've been helping people like you
for over 20 years now to pass their interviews and I'm having great success at it via these
interview training videos on YouTube.
So, in this video I'm going to give you five behavioral interview questions and also suggested
answers.
I'll also tell you where you can download these slides as well to help you during your
preparation, and please do make sure you SUBSCRIBE (just click the red button below the video)
if you haven't done yet so far and also, as normal, I would very, very much appreciate
it if you LIKED the video, gave it a THUMBS UP and also don't forget to tell me the name
of your interview in the comments section below this video, and I'll give you some interview
questions to prepare for, In addition to the ones in this video.
OK.
Let's get straight into it the first behavioral interview question and answer.
Tell me about a difficult work challenge you've had to overcome?
OK, so a tough behavioral interview question, but one that's common.
Here's my answer to this question for you.
“I was working on a time-sensitive project at work with three other team members.
We were two months into the project when our manager decided she wanted us to start the
project again from scratch, whilst still sticking to the same timeframe for completion.
Although it was disappointing, I put myself in her shoes and tried to understand why the
project needed to change.
I embraced the challenge that was presented and encouraged the other team members to do
the same.
We created a new plan of action, taking into consideration the restricted timescale and
moved forward with a positive attitude.
To ensure the project completed on time, we also recruited an additional team member.
The end result was that we managed to complete the project on time, to the required standard
and more importantly, to the satisfaction of my manager.”
Now that response is great because it is positive and it provides evidence of when you that
to overcome a difficult work challenge and it shows that you can do with a positive mindset
- that's really important.
The second behavioral interview question is - Describe a time when you disagreed with
your supervisor on how to accomplish something?
Okay, so again like most people would say to this – “Oh, I've never disagreed with
my manager?” and it's important that you can disagree but it's how you do that.
It's important you don't disagree just for the sake of it, but you actually do it in
a respectful manner and then also come up with the reasons why you are disagreeing.
So, here's a great response to this tough behavioral interview question.
“My previous supervisor was someone who encouraged us to speak out if we felt something
could be improved upon, or completed in a more efficient manner.
We were launching a new product and I felt the proposed marketing campaign that was going
to be used during launch, was not targeted at the correct age group.
I approached my manager in private to express my concerns but to also provide him with details
and evidence of how I felt the launch could be improved.
After carefully considering my proposal, he agreed to trial it for the first 14 days after
launch and then review the results before moving forward.
After the 14 days were up, it was clear the marketing campaign changes were having a positive
impact, and so it continued.
I am not afraid to disagree, but I will always go about it in a respectful manner and also
back up my opinion with evidence where possible.”
That's another solid response to a tough behavioral interview question.
Don't forget, you are going to get these slides to download and use during your preparation.
So please stick around and watch the remaining three interview questions; here's the next
one for you.
“Tell me about a time your co-workers had a conflict.
How did you handle it?
Now we get conflict in the work environment all the time, but it's how we deal with it
and what they don't want to hear is somebody who sits back and ignores it, or lets it carry
on because conflict is negative.
It needs to be stopped straightaway in a constructive manner.
So, here's my answer for you.
“I can remember working in an office where one particular member of staff would often
say things that were inappropriate.
Although he felt he was being funny, his comments were actually unwelcome.
During one particular situation, he made a derogatory comment to a female member of staff.
She was clearly upset by his comments, but he appeared unfazed by her response.
I decided it was time to step in and stop him from making these inappropriate and unwanted
comments.
I asked to speak to him in private.
We sat down in a quiet office and I explained to him how his comments were not welcome and
that also he was in danger of getting reported to our supervisor.
Initially, he told me it was none of my business, but I went on to explain to him that his actions
were having a negative impact on the team and morale as a whole.
After further discussions, he eventually agreed to stop and he also promised he would apologize
to the team for his actions.
Following the meeting, things improved dramatically and we no longer have any conflict between
team members.”
So, you're again you're providing evidence of how you can respond to this kind of situation
in a positive manner and you'll notice that these responses are quite in-depth.
And that's because that's important when you're responding to behavioral interview questions,
because the panel are looking for a specific example that you've been in and you're providing
evidence of how you match the qualities that are being assessed.
Next question.
“Tell me about a time when you had to adapt to significant changes at work?
Now, the reason why they will ask you this behavioral interview question is because,
as an employer, they want to take on someone who will embrace change positively.
That's really important.
So, here's my answer to this question for you – “One day, my manager came in to
the office to speak to everyone and inform us all that the company was restructuring
and that we would all need to change our roles in order to cater for the changes.
The company had essentially stood still for a number of years, and some of our competitors
had taken a larger market share – something needed to change.
I embraced the changes and started to learn my new role with enthusiasm and professionalism.
I actually felt excited about the changes, and looked forward to seeing the companies
fortunes improve.
After 6 months in the new role, the company had regained market control and I felt more
fulfilled and satisfied in my job because I could see the positive impact the changes
were making.”
And if you think about it, if you were listening to that as an interviewer and somebody was
giving you that response, you would be interested in employing them and taking them on because
of their positive attitude to change.
Next question – “Tell me about a major setback you've had and how you dealt with
it?
Okay.
And this should be a response in a work-related scenario.
Here's my suggested answer for you.
“I had been working on a lengthy 6-month project that involved collating company information
and data that would eventually be used to improve products and services.
All of the work I had completed so far was stored in the company cloud server.
Unfortunately, the company servers got hacked, and all of the work I had completed was lost.
Naturally I was disappointed, but understood the issue was out of our control.
The loss of data meant I had to start the project again, from scratch.
However, this time, I ensured all of the work and information collated was backed up on
a separate hard drive, just in case the situation arose again.
If a setback ever occurs at work, I always approach it with a positive mindset and try
to learn from any mistakes that were made.”
Another brilliant response to that behavioral interview question.
Now if you would like more interview questions, and more importantly the answers, please click
the link below the video or go to my website PassMyInterview.com and you can get free access
to my online training video.
Don't forget to SUBSCRIBE (please) as well, it would be great, and I really hope you've
enjoyed it.
And please do give it a THUMBS UP and if you check in the description below the video you
can download the slides right now and continue your learning and development.
I love great news videos for you and I wish you all the very best in your pursuit to passing
your interview.
Thank you for watching and good luck.