In this tutorial, I’ll be showing you how to fix the Nvidia “A supported game
is required” error. This error can appear when you are trying to use game filters,
record your screen, or make changes to some Nvidia settings. There are a number of different causes
for this error, so we will be covering all of the fixes and have chapters for each one.
The first step is to make sure that the game you are playing is compatible with Nvidia GeForce
Experience. Nvidia has an official list of supported games on their website. You can
use the drop menu at the top to sort through the Nvidia features and their supported games.
Freestyle is for game filters, however, there isn’t an option for recording.
The compatible games information isn’t 100% accurate, some games on the list
may no longer be supported, and some supported games are not on the list.
The most common fix for the supported game is required error is to
update or reinstall your GeForce drivers. Start by opening the GeForce experience app.
Select “Drivers” from the top. If you have an update then it
will appear at the top with a download button. Alternatively, you can click “Check for Updates”.
Click download and install the new driver. If you already have the newest version then
click the three dots and choose to reinstall. There will be an option for either a custom
or express installation, the express installation is easier and should work fine.
Once done restart the game and see if the error is fixed.
The next solution is to enable Nvidia’s experimental features.
Open the GeForce experience app if it isn’t already, then click the gear icon.
Make sure you’re on the general settings and enable experiment features
by checking the box. If experimental features are already enabled then we recommend keeping
the box checked as if can help fix other issues. Try again to see if your error has been fixed.
The next solution is to downgrade to older drivers.
Sometimes your driver will update automatically and can cause issues with certain features.
First you will need to know what GPU you have. You can find this on the settings page of GeForce
Experience under the “My Rig” section. Head to the Nvidia page for old drivers,
we will have a link included in the description. Input your GPU information.
Select your operating system. Search, the page may take a few minutes to load.
Find a recent game ready driver, typically you want to choose one
that was released in the last few months. Click “Get Download”, then choose to download.
The download process may take a few minutes. Launch the file once the download has finished,
then complete the steps to install the drivers. You will be asked to allow changes, and to choose
between a custom and express installation. We recommend using the express installation.
Restart your computer once the drivers have been installed.
Test to see if the supported game feature error has been fixed.
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If the issue still isn’t fixed then we will need to check that the computer we are using
is compatible with the feature causing the error. Open the Nvidia GeForce Experience app.
Click the gear icon to open the settings.
Make sure the “General” settings are selected on the side.
Find the “Features” panel. Here you can see if your computer meets the requirements.
For game filters you will need to click on the “Freestyle” option,
and for recording issues click “In-Game Overlay”. Check if you meet all the requirements. If you
do then you should see a tick next to every requirement, and the subtext will say “Ready”.
If your computer isn’t compatible then you can use alternative software.
For recording, you can use OBS or SteelSeries Moments.
As a replacement for game filters you can use the Nvidia control panel desktop color settings.
Another possible fix is to switch to full screen mode in-game. If the game is already in full
screen then try switching to a different mode, and back before restarting the game.
The next possible cause is OBS or Streamlabs OBS. Sometimes these programs can prevent Nvidia
features from working properly. To fix this try closing OBS and
restarting the game. OBS will need to be completely closed, not just minimized.
Another possible fix for recording issues is to switch to desktop capture mode.
This will capture your entire desktop and isn’t recommended if you have multiple monitors.
To do this open your in game overlay by pressing Alt Z, or your custom keyboard shortcut.
Click instant replay and disable it if it is currently on.
Open the settings via the gear icon. Scroll down and open the privacy control settings.
Enable desktop capture. If you can’t find the privacy control settings then there is a good
chance that your computer is unable to record with Nvidia shadowplay. This is common on laptops.
Instead, you can use SteelSeries Moments, or OBS. Click back, then done.
Select instant replay and turn it back on if you want. This will give you the
ability to record things after they happen. The final solution for the required game
error is to turn off any overclocking that you have enabled. Sometimes overclocking
your system can cause some issues with other programs like Nvidia game overlay.
The Nvidia “supported game is required to use this feature” error will now be fixed.