Welcome to Questrade. In this video, we'll show you how to use the Questmobile app to sign up
for your first Questrade self-directed investing account. This video is intended for new Questrade
customers. If you already have a Questrade account you can sign up for another account
by tapping the "Open new account" button from the main menu of your Questmobile app,
or by using the link in the description below. When you first open the Questmobile app you will
be taken to the login page where you will see a link to open an account underneath the login
button. You'll be taken to a list of our three most popular account types: A Tax Free Savings
Account (or TSFA), a Registered Retirement Savings Plan (or RRSP), and a Merchant account.
You can tap any of these to learn more once you know which account type you want to open.
Tap next if you need a different account type such as a spousal, or corporate account you can sign up
using the link in the description below. Now let's set up our user profile; you'll need your Social
Insurance Number, and a government-issued photo ID like your driver's license,
so you'll want to make sure you have them handy before you get started. If you don't have a Social
Insurance Number or government-issued ID you can sign up through the website using the link below.
When you're ready hit "Next". The next screen is just a confirmation that you'll keep your
information accurate, tap "Confirm" to get started. The first thing we need is your
legal name; This has to be exactly the same as it appears on your government issued ID. Next we'll
need your contact info starting with your email address. Keep in mind that we may use this email
to reach out with critical account information so you'll want to make sure it's valid and active.
After that we'll need your phone number. Again, this may be used for two-step verification so
you're going to want to give us your main number. Next we've got our privacy policies.
Click through the summary to get to the full policy. When you're ready to go, scroll to
the bottom and tap "Accept". Finally you'll be asked to create a username and secure password
,you can tap the little icon on the right to see the password security requirements.
Congratulations, you now have a Questrade user ID. Now to finish filling out your profile.
First we have a couple questions that could save you some time if you need special consideration
like: if you don't have a Social Insurance Number. If none of these apply just tap
"None of these applied to me" and hit "Next" .Now punch in your date of birth and tap "Next" again.
Since we're required to know information about your household to open an account
we'll need to know your marital status. If you're married or common law we'll need to know your
spouse's full legal name as it appears on their government issued ID, and their date of birth.
Next we'll need to know your street address, fill that in and hit "Next".
Now we'll confirm if you're a resident of Canada for tax purposes. We'll tap "Yes" and hit "Next".
It's time to enter your Social Insurance Number, just punch it in and scroll down. We can quickly,
and securely verify your Social Insurance Number through the app. This can speed up the application
process and will not affect your credit score. If you want us to do this tap "Yes" then "Next".
We're also required to collect information about your employment before you can open your account,
first is your employment status, pick the option that best matches your current status.
If you're working for a company you'll need to enter information about your employer,
including type of work. If your exact sector isn't listed then just pick the closest
match. Next you'll be asked to enter your work address.
Phone number.
And job title, again, if your exact job title doesn't show up in the search
choose the closest match. Next we need to ask some questions about your financial situation.
For these you don't need to be exact to the penny, but make sure that you're in the ballpark.
Put in your annual income, then your liquid assets which is either cash,
or anything you can immediately convert to cash such as: Stocks, or shares in an investment fund.
Below that enter your fixed assets, which means the value of things you own that can't be quickly
converted to cash such as: Your car, or a house. Finally enter your liabilities,
this is any money that you owe including: Mortgages, student loans, and credit cards. Again,
you don't need to be exact to the penny but it's important that you're close.
Now that you've got your profile set up and we have the information we need to
open an account for you, all that's left is to open that account and get started.
First choose the account type that you decided to open earlier and then hit "Next". Now tell us what
you're planning on using the account for, and how much you plan on depositing to get started.
When you hold stocks, companies will send you additional materials about your investment
including: Annual statements, and instructions on proxy voting for shareholder
meetings. Tap "Learn more" for more info or select which materials you want to receive.
Next is your preferred language for those materials,
and whether or not you want us to share your personal information with companies
whose shares you own. If you choose to share you may receive the materials sooner. Finally
we have a consent page asking you to confirm you have understood the application so far,
give consent to send you communications about your account and securities, and confirm that some of
these communications may be sent by physical mail to your residential address. On the next screen
hit "Yes" if you want to add a person with financial interest to the account;
A person with financial interest is either someone who will directly benefit from the account,
such as your spouse if you're using the account to save towards joint goals, or someone who
will be making trades in this account on your behalf such as an authorized trader.
You can always add this person later on after your account is open.
One last step before we open the account, we just have to run through the user agreements.
Once you've agreed with them all your account is ready to go.
Before you can start trading in your new account we need to verify who you are,
this means signing some forms, and submitting some documents. The forms can be signed right from
your device. The first time you click a 'Yellow" signature box it will ask you to sign your name,
from there every time you tap a "Yellow" signature box it will automatically add that signature.
You can scroll through the document by swiping up and down,
and snap to the next place your signature is required by tapping the "Next" button.
Once the document is signed in all required places the next button will say "Finish".
Once the documents are signed and submitted you'll be asked for your photo ID,
this usually means your driver's license but other forms of ID are also accepted. Tap the type of ID
that you'll use. You can submit photo ID documents by taking pictures with your phone's camera,
just remember if you're submitting your driver's license we'll need a picture of the front with
your photo and details, as well as a picture of the information and barcodes on the back.
If there are any additional documents needed you'll get a prompt with further instructions,
otherwise you're ready to go.
You'll then be prompted to verify your email address and phone number
before you log in to your account.
That's it, your app is now logged in to your new Questrade account. Here we have the option to fund
the account. You're free to fund your account before your documentation is fully approved
so that you can get started as soon as your account is ready to go.
To start funding your account click the "Make your first deposit" button. On this screen
you can also follow the link in the description to learn more about your funding options. That
covers opening an account through the Questmobile app. If you have any questions please reach out
to us using the contact link below. We hope you found this video helpful. For more informative
videos on how to use your Questrade account please check out the other videos on our youtube channel.