hi guys MOTz here in welcome to another video in this video I'll be
showing you guys how you can fix cellular network not available on your
Android devices so if I try to make a call right now it will give me this
error called cellular network not available and as you guys can see the
signal bar is not there and I do get another message called mobile network
not available as well so the first thing I recommend you guys is you should not
be starting to make any changes as far as settings go straight away give your
phone sometime maybe like a minute or two and see if the issue results on its
own because sometimes signal gets blocked because you're in a
building if the issue has not resolved after let's say two five minutes but I
suggest you guys to do is just walk around and see if you get signal if you
move outside the building or not now in case you still don't have any
signal and you're not able to make a call what you should try to do is you
should try the airplane mode option on your phone so turn it on give it like a
few seconds and turn it back off and let's see if we get any signal so
sometimes it does take a little bit of time for the signal bar to show up and
in this case it's still not doing anything
so if I try to make a call again yep network not available try to move my phone
around to see if I get any signal no now if your issue has not resolved because
of this the next step will be to restart your phone now I'm doing this before
making any setting changes because sometimes people make some change on
their phone and then they have other issues to deal with so let's see if our
issue gets resolved after restarting the phone
one second and and it looks like for me the issue is still not resolved for some
people who are watching this video the issue might be resolved and they're good
to go now in case your issue is still not
resolved we can actually look into settings and see what the issue actually
is now you go into settings on your phone and then go into your SIM cards
and mobile networks and see if you see anything odd in settings or default
settings so one thing are I see which could be an issue for you guys is if you
have a dual SIM phone maybe your SIM cards are not set up correctly so in my
case I cannot set it because I only have one SIM card and in case you just have
one SIM card on a dual SIM this necessarily necessarily does not mean
that you have any issue but in case you have a dual SIM and you have two SIM
cards make sure that it's set to the correct one now the next thing would be
to go into the SIM card settings and
select preferred network type now in this case my mode is set to 2g and since
I'm not getting any signal right now I'm gonna try if I get any signal after
connecting to 3G and there we go as you guys see I have the signal now and
now I'm able to make phone calls as well perfect for some people they'll have to
have the preferred network type set to 4G which is LTE and in case of newer
phones it might be even 5g yeah if this still does not resolve your issue what I
recommend to you guys is to actually take out your SIM card and you can do
that by using a SIM card tray opener and you can take it out in case of a dual
SIM card one thing you can try is to move it into the other SIM card slot and
see if you get signal the other thing is in case you just have like a single SIM
card slot based phone you just like take it out and put it back in and see maybe
because the connection was not there or your SIM card is a little bit old
sometimes that causes an issue as well and I I have my network working right
now which is perfect now the last thing would be I noticed in settings is I did
not have the dual 4G enabled now for a dual SIM card phone you can try enabling
this option as well and see if everything works and the last thing is
that when you get the signal out there make sure that you actually test it out
as well so I'm gonna disable my Wi-Fi I'm gonna enable data so and then let's
go to some website and see if I am able to load web pages or not so everything
looks good here and I am able to make
phone calls as well which is perfect one more thing I would like to actually add
is if none of this still works you can try to go into your mobile networks and
in most phones it's set to automatic however you can disable that option and
search for networks near you and try to connect to them
it does take a little bit of time for this option to search every network
available
once the networks are available in the list you can actually try selecting them
and see if if they work just be careful that sometimes there might be roaming
charges if you try to connect to any external network so just be careful
check with your service provider if you can connect to those networks or not
sometimes they have some kind of deals and you don't get charged all right for
my case I know that I can connect to either of these public mobile networks
because that's what my service provider is however I am not sure if I can
connect to Bell or freedom in my region thank you for watching this video and I
hope you guys find it very useful if you still haven't been able to troubleshoot
your issue let me know through comments with your phone device information and
I'll be very happy to help you guys thank you right