Do you want to work or volunteer with kids in Queensland?
We've created this video to help you use the online applicant portal to
'Apply for or Renew a blue card as a Volunteer or Student'.
By now, you should have already registered for an online account. If you have not done this
watch our previous video called, Registering for an Online Account, before you continue.
You will not be able to apply for a volunteer or student application
if your organisation has not linked you first. If you are renewing your existing volunteer or
student blue card before your current card expires, you can continue with your renewal application
now, as you should already be linked with the organisation you are volunteering or studying with.
To apply for a blue or exemption card, simply go to our website www.qld.gov.au/bluecard
Once you are on our home page, click on the blue button which says
'apply for a blue card'. This will take you to the page to log into your online account.
Here you need to enter your Queensland Department of Transport and Main Roads (also known as TMR) details;
just as you did when you registered.
You need to click the box indicating you have read and understood the privacy notice before you can log in.
Make sure you do not click the 'register for an online account' button as you have already done this.
When you click the login button you will be sent a security code to the email address
or mobile number you have provided when you registered.
This should be a five- or six- digit number.
If you provided an email address and the security code has not arrived in your inbox,
check your junk mail or spam folder.
If your security code has not arrived after a few minutes, you can request another one by clicking on the
'resend online security code' button.
Next, enter your security code in the online security code box and click submit.
You will now have six options on your screen.
To apply click 'apply for a blue card or exemption card'.
Remember, as you are applying for a blue card as a volunteer or student, you will need to be linked to
the organisation you are volunteering or studying with to get your blue card for free. Make sure you
read this information before clicking next. During the application, you will be asked a series of
questions which require you to answer yes or no. It is important you read these questions carefully
and answered truthfully. First, you will be asked to declare whether you are a disqualified person or
a negative notice holder. If you indicate yes for either of these two questions you will not be able
to apply for a blue card. If you are not sure what this means, click these links for more information.
You will then be asked whether you are applying for a blue card or an exemption card.
You can only apply for an exemption card if you are a Queensland registered teacher
or a Queensland police officer.
On the next screen, you will need to indicate you are a volunteer or student. For this video we will
demonstrate applying as a volunteer. Make sure the button turns blue and has a round circle in it.
If you are not linked to an organisation, your screen will indicate that we need
more information from your volunteer organisation before you can continue
with your application. We suggest you contact the organisation you are volunteering for.
The next screen will display the organisation or organisations you are currently linked to.
Check to make sure this information is correct by ticking the check box that says
'I have reviewed my child-related activities and confirmed that this information is up to date'.
If you are no longer with an organisation, you can delink by clicking on the delink button.
If you accidentally click on the delink button,
the organisation you are volunteering or studying with will be notified. You will need
to contact the organisation and ask them to link you before you can continue with your application.
On the following screen, your name, date of birth and place of birth will appear.
You cannot change these details. In this section, select your cultural identity. You need to
indicate if you have been engaged as a foster carer, health practitioner, operator/supervisor/
carer of a child care service or a teacher. If none of these apply to you, select 'none of the above'.
You can select your preferred language from the drop-down list of languages. Once you have
completed these questions, click next. Next, indicate whether you have ever been known by another name.
If you indicate yes, you will be asked to provide further details.
On the next screen, you will need to confirm your postal and residential address.
Click next and you're almost finished! You now need to declare all of the information you have
provided is correct. It is important you read this declaration before you agree. Follow the
links to our website for more information about your obligations as a cardholder.
Once you have agreed all of the information is correct, click ahead to the next screen.
Applications are generally processed within 28 working days unless further information or
assessment is required. The application will take longer to process if any information is returned
from the blue card check. If we need any further information from you, we will contact you.
You have submitted your application. You can now return home or log out of your online account.