I'm Erna Arnardóttir and I'm the VP of People at CCP Games
and my name is Hilmar Veigar Pétursson.
I am the CEO of CCP.
Throughout our roughly two decades of history
we've used various ways to measure employee morale, culture etc.
I've seen CCP as a high-trust environment and a low-trust environment
so Great Place to Work and their focus on trust was kind of the
motivation for the change.
Also, because the certification is a way for us to benchmark against
other companies and it's very internationally focused.
So those were kind of the two primary motivations.
It's important for us to be compared to the best of breed.
There is a high competition, both hiring and retaining good talent
in the gaming industry and it's very important for us to get
the third party to actually certify that, what we know,
that this is a great place to work.
So when I think of business vision, then I'm a big fan of Jim Collin's
'Good to Great'.
And there we came up with our core purpose, to make virtual worlds
more meaningful than real life and our values to achieve that
very audacious purpose are excellence, courage, honesty and unity.
When you are setting a goal so ambitious, so audacious,
so potentially even impossible,
then building an environment of trust, I believe
is the best way to stand a good chance of being able to get there
over the centuries to come.
The feedback we get from our employees are very very valuable
because it helps us to identify possible
improvement opportunities within the company.
We are looking at fairness, credibility and respect
and we are also looking into the camaraderie and the pride
people take in what they do.
The responses from employees pinpoint the areas that we
have to focus on and do something more or
otherwise or better than we are doing today.
There are many HR policies I am particularly proud of
it's difficult to pinpoint just one.
But what I would like to mention is for example the emphasis
we have on individuals.
It's the caring element in everything we do, we care for
individuals working for us as individuals.
Not only as team- members or employees.
And also I am proud of the mentality we have in our culture,
coaching excellent people to be more excellent.
When Covid hits Europe in early 2020, we had gotten a bit of a preview
through our Shanghai office on what's to come.
We had used that time to prepare so when the call came
to send everyone working from home we had the ability to set everyone
up with a double setup, same desk, screen, monitor.
The nature of our work is such that it can be easily done from home.
It's a game, there are no physical aspects to it.
And then we borrowed a lot of the tools that our customer base uses
which are impressive feats of social organization spanning
timezones and tens of thousands of people.
So I think we faired quite well as a result.
In times of Covid it's very very difficult to celebrate with a big bang.
But we went through the results and
thanked our employees for participating.
Nothing more than that.
In a normal time we would have done a big party.
So one of the great aspects of Great Place to Work is that it's
an international benchmark and that is very valuable
for anyone considering a job at CCP
and now we have in a way a certification
that we are a great place to work.
So if anyone was thinking of applying,
well, now you have no reason not to.