hey everyone nicholas here and i want to give you guys some quick updates for those of you
that might be in a pending status particularly around this quarter review that started on july
10th so look i want you to stick around and watch the end of this video because i've got some tips
on how to fix that at the back end and you know some really key information on how to make sure
you can deal with some of the disconnects as well as some of the issues with the agents that you'll
need to speak with that edd to fix this so look if you found that your claim has actually gone into a
pending status since july 10th which is just you know the following weekend before last um this is
around this quarterly review that edd does and basically what it is is an audit that they're
going through and checking to see if there's been any new work that's been reported unfortunately we
don't know why this seems to throw so many people into pending but it has this tendency to do this
the last time this happened was the last quarter review which happened on april and some of you
guys might remember that that you know on april 10th many of you guys went into a pending status
and unfortunately the only way to fix that was to call all right now the good news about calling is
this calling works very well particularly when the fact that the first agent that you need to reach
is a tier one agent they are most of the time able to fix that over the phone right on the spot now
some of them need a little bit more training and they may have to email somebody but ultimately if
you reach an agent this quarterly review pending issue is a super easy one to fix but you do have
to reach an agent in order to get that done so guys if again if you have found yourself in that
pending status over the last you know basically two weekends right from july 10th and then this
weekend going forward i'm telling you don't wait all right don't wait for them to to get around to
you um you know many people wait many many many weeks that's really not an advisable you know
path forward you guys want to get traction on your claim you guys want to keep these payments coming
you know highly recommend that you guys are making that phone call into edd whether you're
doing it by yourself or you're doing it with a paid service so look i told you guys about some
tips here in terms of how to deal with these phone systems right one thing that you need to remember
right is that it's as you know it's difficult to get through to edd that's the first issue but the
second issue that we're seeing a lot of problems on is that there's a lot of problems with the
actual disconnects so actually once you're able to get through and get on the hold music with edd
disconnects are occurring okay so the first tip i want you guys to do and this you know helps many
people stay on on the edd phone system much longer all right and even helps with these disconnects
is by pressing you know the number like choose eight or nine doesn't really matter and press
that about every you know 10 minutes or so and that seems to help the disconnects right because
you guys got to realize you're going to be on hold while you're waiting for an edd agent to pick up
all right so again that's the first issue the disconnects please make sure you're pressing a
number on your phone every 10 minutes the second thing i want you to be aware of is that there are
significant hold times okay so if you're trying to call edd all right and let's say you get through
to the hold you know music you need to be aware that depending on the time and day of the week
uh your hold times can be up to you know an hour it can be much much less so i do recommend that
you call a little bit later in the week and a little bit later in the day all right i don't
want your hold times to be over you know maybe 30 to 40 minutes but many times they are particularly
early in the week and earlier in the day so keep that in mind so you've got the disconnects
now that tip now you've got the hold time right there's that tip there so make sure you've got
enough time to mess with that right make sure you blocked out that out and you can you can you know
give this give yourself the opportunity to be on hold as long as you need to reach an agent
the third thing is that this the first agent that you're going to reach is called a tier 1 rep
we have confirmation that they are able to fix these pending issues regarding the quarterly
review if you have a pending issue that's not a quarterly review they may need to transfer you to
a tier 2 rep but for those of you that are fairly sure that your case went pending as of july 10th
or after this should be an easy fix for those tier one reps to get knocked together really really
quickly okay so those are my three tips right so make sure that you're aware of the disconnects
make sure that you're aware of the hold times and make sure that you understand that that tier one
rep absolutely can get your claim fixed over the phone instead of having to wait for a tier two rep
okay so i hope those tips helped look i'll drop the demos on the back of the video in terms of
how to help you guys you know figure out how the best way that you guys want to choose to call
you know there's the free version that works about 50 of the time i recommend trying that
but if you're tired of dialing and you're tired of getting the disconnects right which
really happened you can consider using a page service called claimer and i'll put that demo
on the back end last thing i want to notify you guys on is that i will be doing some more live
streams while i'll be buying some more of those claimer connections for you guys so you guys can
try this out get your claims fixed keep an eye on my channel i post the scheduled live streams
for that uh just subscribe so you guys can be notified and with that said i appreciate your
time guys i'm really trying to keep up with all the comments the channel's growing really quickly
i really appreciate all the feedback and all the time that you guys are putting into helping this
channel grow and uh yeah let's keep growing it i love what we're doing here and thanks a lot and
we'll talk soon correct to call someone quickly although it's still very slow so dial 833-978-2511
hit one for english and about a minute and 20 seconds later you're going to hit 132 to navigate
through the menu very quickly 99 times out of 100 they're just gonna say thank you for calling we're
too busy to take your call and then they're going to hang up on you just redial again and again and
again now you'll always be able to use this number over and over again for free but i'm going to show
you a paid version that helps out a lot all right guys so we're gonna go to claimer.com first thing
you'll do is enter in your phone number including the zip code the next thing is go ahead and
select california from the scroll down list now that you've done that press the call now button
this next screen is very simple you'll enter your name your email and all of your card information
press the green pay button to move on now you're going to get a success message this
success message will let you know that you should be receiving a call from 800 five six one six
all right now that you receive this phone number answer it and stay on hold this is
your call back from edd do not use their hold feature all right they will disconnect you
stay on the line until an edd rep picks up