How does Airbnb work for the guests? We talked so much about how it works for
the host. But how does it work for the guests? I promise you, it's not how you
think. I'm going to tell you exactly how it works for the guests.
And how you can use that to your advantage. Let's go.
I'm going to go over the 5 ways that Airbnb is great for guests. I'm going to
tell you how they search, how they find those searches, how they get the best
properties for guests and how that works. And at the end, I'm going to give you a tip
on how guests can use payment plans and then how you can benefit from them. So,
stay to the end for that part. So, let's dive into how guests search on Airbnb. So,
pretty simple. The way that the platform is designed. It's supposed to be super
user friendly. It's really designed more for the guest experience than the host
experience. When you're in the Airbnb platform, you can go under one or 2
settings. You can look in search as a host or you can search as traveling. So,
let's talk about just as traveling because this is how guests will find
properties. So, the one thing that they need to do is they want of course put in
the dates that they need the property. And they want to put in how many people
are going to be staying there. And then Airbnb has this awesome algorithm that
helps find properties and it just lists all of the properties that meets their
criteria. But most people do not... They're not professional Airbnb guest Bookers.
You know what I mean? They're not just like booking properties all the time. So,
the simple thing that they do of course is put the search in and press the
button. But what they don't know is that there is an algorithm working behind the
scenes in deciding which properties they see. And you want to know this so that
you can use this to your advantage. When guests first joined Airbnb to book a
property, Airbnb loves new people, okay? They love
new hosts, they love new guests. I don't know why but they do. They have what's
called an algorithm or a very complicated formula that decides which
properties are going to be shown to which person. So, as a guest, of course, the
dates matter. So, what they put the right dates in. Any properties that are not
available on their dates, they're not going to show. So, that's pretty easy. The
second thing is going to be the number of guests. If they have 4 guests, they're
not going to really show them a lot of properties that sleep 16 and 18 and
things like that. Because they figure this person doesn't need
many rooms and beds, okay? So, that's a part of the algorithm. The third thing is
going to be the location, okay? Where the property is. Now, Airbnb doesn't
necessarily favor people like closer to the city or closer to this thing unless
the guest puts that in. So, they don't necessarily know that if they put in for
example Houston and they put the Reliant center because they want to
be near where the Texans play or where the baseball team
plays or whatever. Those big sporting teams. This algorithm works in every
single city like that. They really just put the city in the state.
So, sometimes properties can be 20, 30 miles away from the city center and
Airbnb is still gonna show them that property. And so, this is why you want to
be really broad with your description and say, "Okay. This is a property in this
city and it's near these things." You might want to put that in your
description so that Airbnb's algorithm picks up those keywords, okay?
Picks up those keywords just like any other internet search. It's picking up on
the keywords that people put. So, for example, someone put in, they didn't put
in Houston, they put in Texas Stadium. They would probably find them properties
closer to the Texas, Texans Stadium --the Houston Texans. I'm just using that as an
example. And so, that's how the algorithm works. So you know that now as a host,
that's what guests will do. So, if you have that in your property, anything that
your property is near or anything that your property has, you want to make sure
that you put it in the listing. You want to put it in the description, you want to
use those keywords, you want to use tags. You want that algorithm to pick up your
property because that's how guests find the properties that best suit their
needs. Because remember, Airbnb is about the guests they're not really about the
hosts per se. They really want more guests to come to their website, find the
properties that they want to have a great experience. And Airbnb really wants
to put hotels out of business. So, if you want to win in this game, just
think like a hotel. The next thing: When guess a book a
property depending on how far out they're booking,
Airbnb usually offers them a payment plan. Where they are able to pay 50%
upfront and then they have sometimes several weeks or months to pay off the
balance. This is not a benefit that most hotels have. Most hotels do not allow you
to pay in a payment plan. And so, this is one of the keys for Airbnb that you can
use to your advantage. Because you know that they are allowed to pay in payments.
And they don't have to pay all of the money up front. This is drawing more and
more people to the platform. More and more people are finding out about this
and they are loving it. Because this is a great way to have expensive trips and
basically get like an interest-free loan. You've booked the property, you have it
going. And as a guest, you have it you know it's settled for you, it's booked
for you and you have time to pay, okay? So, this is an awesome benefit that Airbnb
offers their guests that are looking for properties that other platforms do not
offer. And you can use this to your advantage. How you do this is with your
cancellation policy. Airbnb offers 3 different
cancellation policies that you as the host get to choose. You can do a flexible
policy that allows people to just cancel nilly willy and you'll give them their
money back. You can do a moderate cancellation policy where you give them
a certain amount of days before the booking and then you'll give them some
of their money back or none of their money back or blah blah blah. Or you can
do a strict cancellation policy where you just do not allow any cancellations
after a set amount of days. If they cancel, too bad. So, sad. You still get to
keep the money. I recommend a moderate policy because this allows people that
payment plan that they're looking for and gives them the flexibility to pull
different people together. A lot of times when people are on Airbnb,
they're traveling with other people, other groups, other families, bla bla bla.
So, many times they have to pull different people together and they need
to coordinate that. So, I just give them a little bit of flexibility in case one of
the families cancels or in case the the trip changes. And I get more bookings
this way and Airbnb rewards people for that. So, the
hosts that make it easier for the guests, of course that have the flexible and the
moderate cancellation policies, they show those properties more than they show the
ones with the strict cancellations. Finally, guests will check into
properties. Once they booked, they're ready to go. You send them the code to
get in or you meet them and give them the keys and they check in. So, this is
where a host shines. Guess won't easy check in. Again, like a hotel. They want to
go get their keys and go to their properties. But here's where Airbnb's
kill hotels. Have you ever stood in line at the hotel waiting for the front desk
person to come get you and take your credit card again and bah blah blah and
sign this and what is this? And just you're standing there you're tired
you're ready to go to your room. Well, here's where Airbnb kills. Most Airbnb's,
mine, we put keyless entry locks on the door or we put a lock box. We make it
easy. There's so many different things. Actually probably make a whole video.
There's lots of different locks where you can allow people to self check-in.
This is so important, okay? That self check-in boosts up the
experience for guests. People love being able to check in whenever without having
to see or talk or deal with anyone, okay? I know myself. I absolutely love it.
I have flights that come in late and I just want to be able to get that code
and go in and be done. I don't want to talk to anybody. I don't want to see
anybody. I want to ask them for my credit card I don't want to stand there anymore.
And so, people love that. I'm not the only one that wants the easy check-in. This is
what guests are looking for. So, the easier that the check-in is the higher
you will be ranked on Airbnb. So, if you have an easy check in and guess rave
about how easy it is to check into your property, then just know that you're
going to get boost in the algorithm from it. Airbnb. And the last step, they've checked
in. The last step is for you to get paid. This is not actually anything that the
guest sees. But I felt like this was probably the most important thing for
you watching this is you get paid. So, once they check in and that has been
confirmed by Airbnb. There were no disputes. They didn't
call Airbnb and say, "You they couldn't get into the property" or you know
anything crazy like that. Once they check in, you will
automatically have your money paid out to you the next day. And in most cases, I
get my money on day one of their stay. So, I'll say they're checking in on Thursday,
Friday that money is in my account. So, this is an amazing way to make sure that
you are making money, getting money and that your business is profitable. They
make sure to pay you really quickly on Airbnb and that is one of the benefits
of the platform. The person has paid when they were able to do a
payment plan. They paid half. Then maybe 5 or 10 days before their check in,
they paid the other half. And then on day one, they check in. Day 2, you have your
money. It's awesome. Alright. Hopefully I have helped you. You understand all of
the steps and you are ready to go with this, okay? So, please take an opportunity
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