it's dr amanda with straight smile solutions straightsmilesolutions.com and today i want to
show you clearcrack's new doctor locator feature they just posted on linkedin today is the 20th
2021 that they have a new doctor locator feature which is good because the other one was bad
so and they had it forever um however there's a lot of bugs in this system as usual clear clerk
likes to roll stuff out without fixing it first i always find stuff wrong with their stuff so um
first of all it's really really hard to find if you're a patient like i googled
find a clear correct doctor clearcorrect doctor locator and it kept taking me to a patient page
which had no button for that then finally after clicking around for a while i found
this doctor locator find a doctor i think they just call it find a doctor and not doctor locator
even if you go to the patient button it wasn't coming up so once i found it
great but then this thing doesn't work so in only to get it to work you actually have to
click this first so they do say please accept terms and conditions to start a search
but people aren't used to that usually you accept the terms after you know and it's just so small
so most people aren't going to see that so i was trying to type it in trying to type it in trying
to type it in nothing wasn't working wasn't even taking my my city zip anything but if
you click this first then it lets you type it in that's the key patients are not going to figure
that out they're just going to get irritated so i'm sure this page has a crazy high bounce rate
because if it took me a minute to figure it out it took patients a lot longer so once you do that
it seems like they've definitely purged a lot of people from their provider list like first of all
yeah they purged a lot because i know a lot of people that are doing clear correct that are
in my area or in certain areas and they weren't even on there and they're like actively doing it
so i'm not sure what how it works like how you make it to that list how you get to be special
um yeah like i know a lot of people that have done clear correct that weren't on there and i i landed
like randomly looked up a few doctors that i know are actively doing and they weren't there so
i'm gonna recommend if you're a doctor and you're hearing this video you need to go
check to see if you're on the doctor locator it's super important because if you're not
you might want to give them a call and maybe it's one of those things where you have to
accept terms and conditions here like you do with the line or something like that but definitely
you'll want to contact clear correct if you don't find yourself there i would definitely check
then i mean i thought their doctor locator was super lame um first of all they don't really
you can't really it says you could search by specialty but i mean most people not going to
do that right um all it was just by distance they don't say anything about how many cases
you've done tiering your experience how many years you've been in practice they don't have
your doctor website there's nothing all it is is a phone number and your name and then the you know
the location um and then there's a field where you can request more information from the doctor
which i'm assuming just emails the doctor but it seems like it's a huge waste because part of the
reason people like the invisalign doctor locator and even six month smiles is better than this
is that they have you know like the tiering how many cases you've done how many cases do a year
what your specialty is um do you focus more on teen do you use a scanner there's so many things
that patients like and i'm on a lot of patient facing a facebook groups and they like to know
how many cases you've done and they like to know your website and they like to know if
you do a lot of teen or if you mostly only do adults and do you have an oral scanner that's a
big deal of course invisalign has other things like they talk about m mma and they talk about
other things office hours what insurances you take a field where you can put a picture in so much
what a great way to get that information out to your patient and clear correct you're dropping
the ball because let the doctors personalize their page you know i just think it's super smart but
there's no like concierge where they're gonna connect the dots and connect you to somebody nope
so in any case i think it's kind of a fail but i thought i'd share that alright thanks