hello there my name is richard mcmunn
from the
interview training company
passedmyinterview.com and
in this tutorial i'm going to help you
to pass a jp
morgan interview so if you have any
job interview coming up for jp morgan
please
make sure you stay tuned and watch this
presentation from beginning to end
because i promise to help you prepare
fully
and also be the standout candidate and
to achieve my goal this is what i will
cover
i will give you a list of jpmorgan
interview questions i strongly recommend
you prepare for i will give you example
answers to common jp morgan interview
questions to help you succeed
i will give you some really important
tips on how to prepare
for your jp morgan job interview and i
will also
tell you how to answer the interview
question
why jp morgan which is pretty much
guaranteed
to come up during your interview and i
will also tell you about
further resources you can get access to
to help you
succeed at your jpmorgan job interview
including
the slides that i'm working through
today
so there's five reasons why i recommend
you stay tuned
just very quickly before i get into the
training a very warm welcome to this jp
morgan
interview training presentation my name
is richard mcmahon
that is me there in the center of the
screen i've been helping people
for literally literally over 20 years
now
to pass their job interviews and i
always do that by giving you top scoring
answers you can't find
anywhere else please do make sure you
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indeed
so the first question i would like you
to prepare for
for your jp morgan job interview is tell
me about yourself
now this is very much likely to be the
very first
question that is asked during your jp
morgan job interview
now my advice within your answer is to
make sure you focus on
how you will add value to this great
organization
so jp morgan is a brilliant organization
and it provides exceptional service to
its clients and it is somewhere
that you need to show you can add value
within their team
so here's a strong answer to help you
prepare
i am a standards driven person who
always takes responsibility for my
actions
over the years i have worked hard to
improve my skills
and gain experience in areas that i feel
will be a strong match for the values
here at
jpmorgan i will provide excellent client
service
i will be a supportive team member and i
will always
put the objectives of the organization
at the heart of
everything i do i am a good communicator
and i understand the importance of
building
long-term relationships both with work
colleagues
external stakeholders and clients in my
current job
i have been consistently praised during
my performance reviews
for exceeding targets and for meeting
high standards
i've been very excited in the build up
to my interview today with jp morgan
and if i am successful i promise i will
always work hard
i will always improve and i will take
responsibility for my career and carry
out my duties with diligence
professionalism and passion so that is a
very strong
positive answer to that first jp morgan
interview question
tell me about yourself and what i like
about it in particular
it then gives you the confidence to move
forward with the remainder
of your interview so here's that
all-important question why jp morgan
again it is pretty much guaranteed to
come up
during your job interview now on the
surface
this appears to be a very easy interview
question to answer however
the hiring manager will have heard 101
different responses
to this question so make sure your
answer is unique
and one that shows you have carried out
lots of research
so here is my suggested answer to the
interview question
why jp morgan
i want to work for jp morgan for three
reasons
firstly i am an ambitious person who
wants to work for an organization
where i will be continually challenged
and pushed in my role
it's important for me to continually
grow and develop personally and
professionally
and this is a place i will be surrounded
by like-minded people
the second reason is jp morgan has a set
of business principles
that are impressive and inspirational
the principles will ensure i always work
to
high standards and that means i will
continue to build up an impressive set
of skills and qualities
finally jp morgan's reputation amongst
clients and the industry in general is
very strong
i see my future here at jpmorgan and i
only want to work somewhere
that constantly innovates and improves
i like that answer because you are
giving three reasons why you have chosen
jp morgan so the majority of candidates
will just give
one reason why they want to work for
this organization but you are giving
three valid and genuine reasons i also
like that answer
because you are talking about their
business principles
i will talk a little bit more about
those as we progress
through the presentation now please
don't go anywhere
because i still have more questions and
answers to work through with you
which you will find useful but when you
are ready if you want to click that link
in the top right hand corner of the
video
it takes you through to my website
pastmyinterview.com where you can
download
my full set of 24 jp morgan interview
questions and brilliant answers
including the ones we are working
through together here today
but let's now move on to the next
interview question that i want you to
prepare for
that is what are jp morgan's business
principles
now very few people would be able to
answer this interview question with
confidence they will have no idea
what the business principles are now the
business principles
underpin jp morgan's operations and the
way they do business
which is to very high standards so it's
important
in our preparation for the interview
that we read these and understand them
so here's my suggested answer to this
tough jp morgan interview question to
help you
succeed here we go there are four
core business principles at jpmorgan the
first principle is
exceptional client service you always
focus on the customer you invest for the
long term
and you operate at a local level which
means the level of service you can
provide is relevant
consistent and based on the needs of the
client the second principle is
operational excellence you have a very
strong reputation for setting high
standards
you are disciplined in your approach to
risk and you always make sure you have a
rock-solid balance sheet
you also make sure you are fully
compliant and you operate
with efficiency and effectiveness
the third principle is commitment to
integrity fairness and
responsibility this means you create a
positive working environment for
everyone
that is respectful inclusive and that
demonstrates humanity and humility
finally the fourth principle is you have
a great team and a winning culture
you focus on hiring a diverse and
talented team of people
that encourages loyalty and strong
morale everyone within the organization
has a strong set of values and work
ethics
and you make it a place that people want
to stay working at for the long term
now although that is an in-depth answer
it shows that you know a lot about how
jp morgan operates before you even
attend the job interview you you are
looking into the organization you're
carrying out lots of research
and you could also use part of that
answer to the jet
yjp morgan interview question so you you
notice that i touched on the business
principles
in my answer to that question why jp
morgan
so if you learn those four business
principles it gives you something else
to talk about during your answers to the
interview questions and it shows
that you are fully prepared the next
question tell me a time when you dealt
with a rude client or customer
now this jpmorgan interview question is
assessing
how well you understand the importance
of dealing with clients professionally
whilst providing exceptional service so
we already know that one of the
business principles of jpmorgan is
providing excellent
client service now this is a tough
question to answer because you must give
a specific situation you have previously
been in
here's my example answer to help you
in a previous job i dealt with customers
and clients on a regular basis
and it was important to provide
exceptional service at all times based
on the customer service charter
that was set by the company one
situation comes to mind where a client
was contacting me
virtually every day both by email and by
telephone questioning the work i was
doing on their behalf
and also asking how much longer it would
take to complete
now sometimes their comments were rude
and confrontational
i explained to them how important it was
for me to spend time doing my work to a
high standard
as this would save the money in the long
term i also gave them reassurances that
i was genuinely trying to help them
and that i would contact them with a
weekly update moving forward to give
them a progress report
now by taking this approach the
relationship improved significantly
and their tone and attitude towards my
work was more pleasant and positive from
there on in
i fully understand how important it is
to provide outstanding service to your
clients
whilst working here at jpmorgan and i
will never let you down
regarding this important area so it
shows that you don't take
this type of situation personally and
you always remember that you are
acting as a positive role model for jp
morgan and it is important
that you provide excellent client
service
now the next jpmorgan interview question
is what are your strengths and
weaknesses
again this is pretty much guaranteed to
come up during your interview
so my advice is to list four or five
strengths that are a match for the job
description
and then give them just one weakness
that does you no harm
here is my suggested answer
my four main strengths include the
ability to work well both
on my own and also as part of a team i
have an adaptable approach to work
and i will fit into any team quickly i
am a strong
communicator both written and verbally i
understand i need to communicate in a
manner that is commensurate with the
jpmorgan brand
and i will always act as a positive role
model for your business
i will always provide excellent client
service and i fully appreciate that
without satisfied clients your business
would not thrive
finally i am somebody who always looks
to improve and develop
and i realize there is always something
to learn no matter how much experience
you have
in respect of my weakness i find it
difficult to say no to people
even when i don't have the capacity to
take on extra work
i am trying to be more assertive when
appropriate and this is one area i am
looking to improve upon
now what i like about that answer is you
are loading it at the beginning with
lots of strengths
and then you are just mentioning at the
end one weakness that you have but
that's
actually um it's actually disguised as a
strength because if you are somebody who
finds it hard to say no
then i would look at that that you are
going to take on as much work
as possible and that's important you
might want to add your own strengths for
example another good strength that you
might want to add
for jpmorgan jobs is your ability to
maintain compliance
your ability to assess risk responsibly
and also your technical strengths if you
are applying for a technical
related job role with jp morgan now the
next thing to do
is to click that link in the top right
hand corner of the video go through to
my website pastmyinterview.com and on
that page
you will find four really important tips
additional tips for passing your
jpmorgan job interview i have also
answered some of the common questions
people ask me
about jpmorgan interviews on that page
as well and you also have the option to
download
all of the answers to my recommended 24
jp morgan interview questions including
the ones
that we have worked through here today
together i hope you've enjoyed that
please don't forget to subscribe
please do connect with me on linkedin
and also give the video
a like as i said at the start a lot of
work goes into creating these videos and
the unique answers
and if i see people liking the videos
that encourages me and motivates me to
do more for you
thank you very much indeed for watching
have a brilliant day and i wish you all
the best for passing your jp morgan
interview thank you very much