Hey guys, it's Ginny Silver.
And today I want to talk to those of you in the state of
California who are having a difficult time reaching Edd Customer
service. If you cannot call into Edd Customer service if
you cannot get through.
If your call is continuously dropped, I want to compile for
you all of my phone tips into one video.
Now I have released these phone tips in separate videos.
I have about four different videos that share at these tips
and suggestions on how to get a hold of the Edd what to do
when you can't get through.
But because this is a question that is posted on my channel
videos. In honesty, about every 30 seconds I wanted to create
for you one compilation video that goes through all of them.
If you have seen the individual videos before, then there's
nothing new in this video.
This is simply a compilation of all of the phone tricks and
suggestions so that those who are still searching for these
answers and solutions are able to find all of the tips in
one easy to find location in the Timestamp menu down below.
I'm going to note the start times for each specific phone
trick or suggestion so you can skip ahead.
Keep in mind that these are videos that have already been
recorded in the past.
What has been most effective for claimants over the last
several weeks has been contacting your assembly member.
Hey guys, it's Ginny Silver.
Today I want to talk to those of you who have California
Edd pending payments or pending certifications if your certifications
are pending with the Edd.
If you cannot get through on the Edd Customer Service phone
line. If you need more help for other issues on your Edd
claims and you are not able to get your issues resolved with
Edd Customer Service, I want to give you guys a thorough
walkthrough on how you might be able to get your problems
resolved rather quickly with an assembly member.
Now, if you watch my channel, you have heard me reference
and recommend contacting your assembly member many times.
You may have also heard me recommend utilizing Claimyr to
contact the Edd because that service does get you to a hold
line or recommend several phone tricks that I share in other
videos. I still am recommending those phone tricks and claimer
still works and receive positive feedback forgetting an Edd
hold line.
However, in the last several weeks the California Assembly
members have been increasing how quickly they're able to
help claim it.
I wanted to make a standalone video for this you guys very
quickly today so that you know that while many of you are
stuck in pending due to that new quarter wage review or due
to the numerous other pending reasons that contacting your
California State Assembly member when you can't get through
to the Edd and cannot get your issues resolved has been extremely
helpful for many and over the last couple of weeks, my viewers
have been reporting a much more more rapid assistance wait
time. First off, many of you are not aware of what a California
Assembly member is and have been asking me in the comments.
The California State Assembly is the lower Chamber of the
California State Legislature alongside the California State
Senate. It forms the legislative branch of the California
State Government and they work alongside the Governor of
California to create laws and establish a state budget legislative
authority. Response possibilities of the assembly include
passing bills on public policy matters, setting levels of
state spending, raising and lowering taxes, and voting to
uphold or override Vidos from the governor.
Now, while helping as an Edd claimant, liaison is not a part
of a typical California State Assembly Members job.
During the pandemic with the volume of problems that we've
experienced with the Ed, the California State Assembly Members
have stepped up in terms of helping their constituents that
are experiencing Edd issues.
Now, the State of California is broken down into 80 different
districts, each district Alec one assembly member.
In order to contact your assembly member, you are going to
need to go to the following website in order to look up which
representative is assigned to your specific district, go
to find your Rep Legislature CA Gov.
The link is also provided in this video description.
After typing in your information, you will then be shown
exactly which assembly member is assigned to your district.
Click on their link and it will take you to their website.
Now, because there are 80 different districts and different
assembly members assigned to each district, there is going
to be a variety of levels of helpfulness amongst each different
assembly member.
Some assembly members have a very clear way to get help with
your Edd claim listed front and center on their website,
and some assembly members may not have a clear link in order
to get help with Edd list on their website.
If your assembly member doesn't have a link to obtain Edd
help, then you're going to locate their contact information.
You can find their phone numbers listed oftentimes at the
bottom of the website.
Alternatively, you can try searching for Edd on the search
bar and see if they happen to have any information available.
Or most assembly members have a contact button present on
their website and for a list of direct email addresses, you
can click on the staff section.
Now, once you locate your assembly members contact information,
many claimants are unsure what to say.
You can say something similar to I am an Edd claimant and
I cannot reach the Edd for help with my claim.
I am having severe financial hardship.
I would like to see if your office is able to assist me to
get help with the following issue.
Then go on and very briefly and concisely describe your issue
because each assembly members office is different in this
handling Edd claimants differently, I want to share with
you a few of the screenshots that my viewers have provided
of the responses and intake forms sent over by their assembly
members. In general, the assembly members offices are responding
with an estimated wait time and some form of intake form
in order to gather your information, ask you questions about
your claim and the issues you're experiencing, and to get
authorization from you in order to talk with Edd about your
issues. Now many are worried because the Assembly Numbers
office asks you for your Social Security number and your
Edd customer account number.
In order for the Edd to work with the assembly members, the
Edd requires them to provide this information.
Without this information, the Edd will not communicate with
them on your behalf.
Now wait times in efficiency with getting help from an assembly
member has improved drastically within the last several weeks.
Recently, the California State Legislature has authorized
assembly members to hire new staff members specifically to
in order to handle the flood of requests from California
Edd claimants who cannot contact the Edd and cannot fix their
issues because they assembly members have been authorized
to hire new staff members in order to deal with the flood
of requests from Edd claimants.
Things are now seeming to process more quickly when you contact
a California Assembly member.
While each issue is going to be different, is going to have
a different processing time is going to have ways in which
the assembly members can or unfortunately can't help you.
I want you guys to understand that this is something that
is helping many claimants to get paid quickly and easily.
If you are someone who is stuck in pending and it's not a
file, a new claim issue, not an issue where you simply need
to wait until something such as ID verification, something
processes. I want you guys to understand that it's extremely
helpful for many claimants to contact their assembly member.
And lastly, some of you have let me know in the video comments
that when you go to search to see who your assembly member
is on, find your rep that it Unfortunately States the seat
is not occupied and that there is no assembly member for
your district.
I want you guys to try contacting Lorana Gonzalez office
if you're unable to get any help from your assembly member.
For those of you that do not have an assembly member assigned
to your district or who can't get help, Lorana Gonzalez's
office has been extremely helpful to claimants that call
into it regardless of which district they're in.
Now, I can't guarantee that they will be able to help you.
But based on viewer feedback, Lorana Gonzalez's office seems
to be doing an amazing job helping or redirecting claimants
that are outside of her district.
When they contact them, I'm going to leave the link to her
staff contact page in the video description down below.
The next tip is utilizing a service called Claimer you can
use my affiliate link to save $5 on the service, which is
linked down below any claimants after dialing repeatedly
over and over again, are now turning to third party services,
which offer for a fee to call the Edd for you and then call
you back once it reaches a hold line.
I want to to investigate for you today.
One specific company called Claimer.
If you have been trying to get through to the unemployment
phone lines, you most likely have heard this company shared
on Reddit on my own channel, in various blogs, resources
and they are featured recently in the news are as a service
where you pay a flat rate, you enter in your phone number
and your state, and then their service will call you back
when they have an Edd hold line ready for you.
Allows you to get through to a hold line to get help with
your Claim without having to redial over and over again.
If it's disconnected for any way, then one big benefit of
using Claimer is that it will provide you with free callbacks
for the next 24 hours.
So if your call is dropped for any reason, such as being
transferred over to Tier two and having the call disconnected,
which is quite common, then what Claimer does is it text
you immediately following the call and ask you if you had
success in connecting.
If you did not have success and ask you if you would like
to be connected again.
Claimer was created by its CEO, Thomas Max, and while he
was collecting unemployment after his business went down
during the pandemic, while he was trying to get through to
the Edd to fix his payments, he grew extremely frustrated
with the process.
Claimer started when I was trying to solve my pending issues
with this ID verification snafu back in July.
I was basically impending, says March, and I called, I think,
500 times in a week, and I just was simply not able to get
through. I think everybody's been in that position.
So I threw together something called an API, which is a computer
program that calls for me and I don't know how to code.
And it was my little side project to teach me how to code.
I actually got a call back from Edd, which was a truly magical
feeling. Then I took it to another community member in one
of these Facebook groups, and then we had some back and forth
direct messaging.
And then she said, this is unbelievable.
Like, how did you do this?
I was like, oh, it's just a side project.
And then she's like, okay, I'm going to Venmo you like $50.
Like, no, we're not going to take your money for this.
And we did it for, like six to seven months, basically until
January. But every user, every person who talked to us, I
just really felt it was like very like it was amazing.
So we felt like maybe if there's enough people out there
that really need this, then maybe we can actually use this
to help other people.
Now, you guys have had extremely strong opinions about this
company one way or the other.
For those of you that chose to pay into using this service
and we're able to use it to call into Edd, your feedback
has been overwhelmingly positive.
The video comments on my first video that I created testing
the service show a vast number of you that chose to purchase
the service, and your feedback has been overwhelmingly positive.
For those of you that have concerns about using a service
like this, I did Selve fairly deeply into the questions that
you guys have regarding doesn't clog the phone lines.
Is it safe and are they listening in on the call?
Click the link in the video description down below to view
that more in depth video.
Next is utilizing the one three four phone trick.
This does not work all the time and it's going to take repeated
dialing and attempt in order to get it to go through the
phone number you're going to be calling for.
This specific trick is 1-833-978-2511.
Thank you for calling the Employment Development Department
Unemployment Insurance Customer Service Center, Glass Pot
Model deployment employ Pandemic Unemployment Assistance
benefits. You're here to help and we've significantly ramped
up our ability to handle California's unemployment insurance
applications. You guys right here.
If you have a claim type in one three four for please hold
while your call is transferred.
This call may be monitored for quality assurance.
Your call is important to us.
Your estimated wait time will be 21.
So I got through on the first try.
The time right now is 04:14 p.m..
So still works.
Are you calling to apply for Pandemic Unemployment Assistance?
No Pandemic Unemployment Assistance benefits.
You want to dance to your music, put your music back on.
And lastly are the 25 phone numbers that you can try.
In order to contact the Edd in today's video, I want to share
with you an ultimate compilation of all of the Edd phone
numbers that I could find.
Now I am making notes, no guarantees about these phone numbers.
I am not guaranteeing that you will get through to them.
I'm not guaranteeing that they won't be shut down.
There is no way that I could test all of these numbers for
you, but I did want to compile them for you so that you have
a list of official Edd phone numbers that you can try if
you are desperate in wanting to try other options.
So what I have for you today is a compilation of all of the
Edd phone numbers that I could find.
Now first up, we have the traditional call center phone numbers.
These two phone numbers route to the Edd General Customer
Service line.
Next are several different language options within the Edd
Customer Service phone lines.
These different lines are dedicated to these specific languages.
So if you speak one of these languages, try to get through
using one of these lines.
Next, if you're trying to fix a technical issue with your
UI online account, then you can contact Edd Tech Services.
This is a separate phone number from the Customer service
phone line.
If you have issues with your UI online account, your customer
account number, you can't log in for some reason.
Then this would be the number that you call.
Next is the ID Department.
This is the phone number that will get you specifically to
the ID Department of the Edd.
So if you are having ID verification issues, then this is
the number that you can try.
Next are the Edd individual branch location phone numbers.
These are phone numbers for the individual Edd offices throughout
the state of California.
X is the Edd switchboard phone number.
Now, there are several other Edd switchboard phone numbers,
and I couldn't locate them, so if you have one, I want you
to leave it in the video.
Comments down below these switchboards close off at 05:00
p.m.. And lastly, I want to share with you something that
hasn't worked for my team, but it has worked for some of
you in the comments and it's contacting an American Job Center.
The American Job Send TERS are affiliated with the Department
of labor and the Edd.
I have reported that when they call into one of their job
centers that they're able to patch them through to an Edd
hold line.
Had my assistant test this out.
Many of you see cat in the comments.
She spent several hours calling different job center locations
asking if they were able to patch her through to the Edd.
And unfortunately, it was not a successful method for her
to be able to connect to the Edd.
But I did still want to share this method with you because
there are such a vast number of these job centers, and some
of my subscribers have reported success with this.
And lastly, you can always also submit a UI online message
or an Ask Edd message.
Submitting through both of these methods.
In addition to contacting your assembly member, calling the
Edd, trying the 25 phone numbers or using claimer is another
way to kind of cover your bases.
In most cases, the Edd takes too long to reply to these messages
or their replies or not helpful, but some claimants do have
success, so it doesn't hurt to try those as well.
Okay, you guys, I hope that was helpful.
Please click Like subscribe and leave me a comment down below.
Oops my car registration.
It's late.