Welcome back, in today’s video we’ll be looking at ways to fix WiFi not working or WiFi connection
problems on a MacBook or any mac running macOS. Of course, if you don’t have any internet connection,
you’ll likely be watching this on another device. We’ll be looking at as many fixes
as possible in today’s video and hopefully at least one will help. There is always the chance
that the problem is more serious or physical with either your Mac or connection. In this instance,
I would recommend checking the warranty of your devices and contact the manufacturer. Remember
to leave a like and feel free to subscribe if the video helps, let’s get into the methods.
The first thing we’re going to focus on is the WiFi router. We need to be able to rule out that
that is causing the problem. If you can, restart the router after disconnecting it for 10 seconds.
You might want to pause this video on whatever device you are watching this on if over WiFi,
and then you can return once it’s connected again. You could alternatively try and connect another
device to the router to see if that works. If it does, then you can confirm that the problem
is with your device and not the router. If you find a problem with your WiFi router then you may
need to contact your internet service provider. Let’s now move onto some possible solutions on our
Mac or MacBook. Within macOS, it might be worth restarting first although it’s up to you if you
want to do this a bit later, in case some of the other fixes work. Whenever you want to restart,
go to the Apple logo in the top left and then choose restart.
There’s a chance that a software update can help if there is one available. Of course,
you won’t be able to download and install this update without any internet connection.
A way around this would be to make your phone a WiFi hotspot and use the data on your phone or
WiFi connection to allow your Mac or MacBook to connect. Remember though that this will heavily
eat into your data allowance if you choose to do this but I though it was worth a mention.
The next possible solution is to have a look at some of the settings on our Mac or MacBook. Some
features such as Bluetooth could be interfering or affecting the WiFi or internet connection.
Try turning off Bluetooth and any other wireless features on your device, expect obviously WiFi
itself to see if that helps. You can turn off Bluetooth by going to the options icon in the top
right and then making sure that the Bluetooth icon is grey which indicates it has been turned off.
Moving on to the next method, we’ll now try disconnecting, forgetting and reconnecting
to the WiFi network. This might help reset the connection and could fix the problem. To do this,
first go to system preferences. You can get there by clicking on the Apple logo in the top left
and then by choosing system preferences from the list. In system preferences, click on network. Now
choose WiFi from the list on the left. In here, click on where it says advanced near the bottom.
Now make sure you are in the WiFi tab. You should now see a list of WiFi networks you
have connected to. Select the one you are using at the moment and then click on the minus icon
to remove it and then click on OK. Once it has been removed, you can minimize system preferences
and then go to the options icon in the top right and connect to your WiFi network as
you would normally although you might need to click on other networks to see it again.
You will need to enter the password again as well. After reconnecting,
see if that has worked. You can also go back into system preferences and move your current network
to the top of the list if it isn’t already. This will make it the preferred network in future.
The next thing we’ll try is to run the wireless diagnostics tool. This will look
for any potential issues with our connection. To run this tool, search for it in spotlight search,
you can bring this up by pressing the command button and spacebar at the same time.
Search for wireless diagnostics and open it up. When it opens, click on continue and
allow it to run. It might suggest something or try and fix the problem if it finds one.
The next possible solution is to think about any recent changes to your Mac that might have
caused the issue to start appearing. This could be new hardware that you have added or connected,
or new software. Think back to when you first had the problem with your internet connection
and if you did make any changes at that time, try reverting things to how it was. This is
quite unlikely so it’s not worth focusing on too much, although if you remember getting a new piece
of software at the time, try uninstalling it to test if that was it for example.
Unfortunately, those are all the tips I have. If you think the problem is physical with the
components within your Mac or MacBook, then check the warranty or see if there
are any repair options. As always, I will keep the description updated with any new solutions I find
and if any of you find a fix in the future then it would be great if you could return
to the video and post it in the comments to help others. Help support the channel by visiting the
store – the link is in the description and at the end of the video. If you have any questions,
then let me know. If you found today’s video helpful remember to leave a like and feel free
to subscribe for more tips in the future. Be sure to stick around to see some of my other videos
that you might be interested in. Thanks so much for watching and I will see you in another video!