Hey, what's up SaaS Masters.
My name is George.
And today I want to show
you a deal called Zonka.
This one lets you create surveys
so you can analyze what your
clients are thinking about you or
your product.
Now the good part about Zonka
is that the analytics are based
surveys.
So the information that you're going
to get is based on it.
Now I will be talking about
the strong points and weak points
about Zonka and the deals going
on right now.
So let's go jump over to
check out that deal and see
the good part of Zonka and
the bad part about it.
So let's go jump over to
my desktop.
All right, this is the deal
going on right now.
And it starts off at $69
for a lifetime deal.
So that means if you pay
once, you don't have to pay
any more month to month.
Now, if you guys would like
to support me, that link will
be in the description, helps me
out with a small commission.
Now let's talk about the plan
that you actually get for those
$69.
And that will be licensed tier
one.
Let me jump down here.
And all these plants are tied
to the professional plan that you're
going to see.
Even if you stack or you
go to licensed, there are three
or five the it's professional plan.
What are you getting? Tier one,
you get 25,000 website visitors per
month.
So if you embedded 10,000 emails
per month, 250 monthly SMS credits
the SMS only work the for
United States.
I tried it with other countries.
I tried to Mexico and I
tried United Kingdom and it did
not work so, but it is
working for United States.
You get 10 custom alerts to
users and six prebuilt reports.
Now, if you need eight, hire
licensed here because you need more
limits than tier three would be
the way to go.
Plus you get the seen name,
which a is custom domain.
That means when you share a
link, it's going to have your
own domain.
So it's not going to send
out through Zonka domain.
It makes you look more professional
and you get access to the
premium integrations that are coming soon.
Now let me show you what
the professional plan is.
Are we hearing the pricing now
everything's going to be tied to
the professional plan.
So in the future, if they
add something or deduct something, it's
tied to the professional plan, just
so you understand, and let me
show you what those premium integrations
are that are over on the
next plan.
It's HubSpot, inner and Salesforce.
Now, these could be important for
you or not.
So it just depends.
If you want to jump into
that license, tier three, in case
you need those features.
Now, if you jump to license,
there are five, you get also
locations, right? So that also might
be interesting for you because you
might be doing surveys for a
different, for corporation that has different
locations.
And that would be the way
to go, but it does get
kind of pricey for 29.
But at the end of the
day, if you don't to need
the see name or preeminent integrations
and you can go ahead and
do fine with the limits that
you have on licensed tier one,
then you're good to go with
one.
In my case, I got licensed
here.
Three.
I'm good with that.
I don't need locations.
So I'm not going to invest
on tier five, just so you
get an idea, okay, let's go
jump into the dashboard for Zonka
Zonka.
One of my first thoughts about
it and my personal thoughts about
it is that they really thought
it out when they built the
UI.
It's nice.
It's friendly.
And it's one of those UIs
that you think, you know, it's
not like some other deals that
you've seen that are for surveys.
It's like it's super simple and
super like lean it's like, Hmm,
these guys didn't make, they didn't
think it out too much.
And these guys did take a
lot of effort to do this.
The analytics look really nice.
Let's go ahead and talk about,
I'm talking about the good stuff.
Don't worry.
I will, I will be getting
to the bad stuff.
If you leave a review on
AppSumo I didn't want to do
that right now because I wanted
to show you this.
They double your limits for the
visitor limits.
All right.
So that's cool.
If you do that, and this
is the main dashboard, you can
create a survey, add context, your
responses, invite users to the task.
They got like this little task
thing.
It's not meant for that, but
you haven't there.
It's like you can add tasks.
It's pretty simple, but they will
be adding Kanban.
It's in the roadmap.
Kanban view.
You see the surveys from the
responses that are available right now.
The MPS assess and score for
these video surveys, tests at a
survey, laters response trends.
Now let's go jump over to
the good stuff.
Let me open up this one
that I've tested because I want
to show you the features that
it has.
Let's go into the builder first.
That's what we're going to start
off.
We're going to say yes, let's
wait for that to pop up.
Okay.
So this is the builder.
Let me say yes right there.
And one of the things I
dislike about it, the UI super
professional I'm I'm in love with
it because I know they thought
it out really well.
But the look of the actual
survey, I think it needs a
little bit of work.
It doesn't look as nice.
For example, if we talk about
type form, which is one of
those really nice looking ones, it
doesn't look that good.
Okay.
So if we go into the
questions, let me show you this.
What's the next one.
These are fine.
They're going to look good.
We can choose the background.
We can choose the colors, but
in a sense, I wish it
floated a little bit nicer with
a little bit of animation.
If you like something like that,
but this is the way it
looks.
Let's actually open it up so
you can see, you can see
it before we actually jump into
the settings for this.
Let's go into, let me open
up your link.
Oh, here it is.
Caitlin's grab it.
Let's copy it.
Let's open up a new tab.
All right.
Oh, like I said before, right
now I'm not using the custom
domain.
Even dive at it.
Let me show you this one.
That's actually not the one I've
got, but this is how it
actually looks right now.
None of these are required so
I can go ahead and jump
to the next step.
And I could, for example, neurotrauma,
I click on it.
It'll jump to the next one.
What am I using on the
spot? All right, so this one.
Oh, because it's multiple choice, multiple
choice.
Go next.
There is conditional logic.
If you want to jump into
the next ones.
So just to get an idea
of the surveys that you can
grab right here, let's see, actually,
this is hard.
You can do stars also, but
you get the idea and we're
done.
Okay.
Let's go back into the survey,
go into the editor.
It's this one right here.
Let's go back into the builder.
This might extend a little bit
the video.
It's going to be pretty long,
but I want you to actually
see the power of this.
Okay? So there's a type of
surveys that we can add.
Question surveys.
Let's go into the adverts.
You've got all the general questions,
which is a section break, text
box, dropdown button choice, the usuals,
right? But then you got the
ratings and skills that are based
for surveys and you've got rating
C stat MPS says, and zero
to 10 scale.
I can just click on it
and it'll add it to the
survey and I can just move
it around.
And then we got the contact
information questions.
So you the got full name,
first name, last name, email anniversary,
birthday, country, etc...
Right? Let's go back into the
questions.
These are the ones that I
already added.
And when I click on it,
we get the settings on the
right.
So here are the settings.
We can make a required.
We can reverse it.
So for example, if we want
to do from the other one,
you saw how that changed.
Do we want to use gradient
or not? Or just keep it
simple? The choices we can edit
the choices right here.
We can add for advanced settings
right here.
So exchange the variable, hide the
field.
If the data is passed and
we can change the survey theme
here now for other type of
questions in this case, it's a
different one.
We can change it.
Also.
This is from not at all,
not at all likely to extremely
likely.
So these are different types of
questions based on the answers that
you want to receive.
We got a general box right
here, ranking images.
If you want to capture emails,
star ratings, and all those, you
get all of that.
Now Zonka does have conditional logic.
So let me show you how
that works.
If I click the on conditional
logic button right there, it's going
to open it up.
Now, I feel that it's good
if you need the basic settings,
but it could be more complex
and better conditional logic.
So for now I think it's
basic.
So this is what's going to
happen.
I click on that conditional logic.
And if one of these it's
elected, for example, if I strongly
disagree, let's just say, if I
disagree is selected or not selected,
okay, that's the do if then
do this, skip to certain questions
so I can skip it all
the way to the end, to
the exit or skip it to
another question right here.
Now I can also hide, for
example, I can say hide question
number five, if that's selected and
also the email, and I can
save that logic.
Now what I'm saying that this
could be more powerful is that
for example, in conditional logic, it
could also include other type of
filters.
So for example, if it contains,
that's one of the popular ones
that are in conditional logic and
contains, it could be, for example,
if it contains, I don't know,
Gmail, then you give them a
certain message or you send them
to a certain message.
Or if it can, if it
doesn't contain the thinking.com,
then I don't know something's missing.
Or if it doesn't contain HTTPS
for a website, and then you're
saying, Hey, you know what? You
can advance.
So those are more complex, conditional
logics that I guess they will
be at in the future.
I'm guessing, but for now they're
not added there.
So that's how conditional logic works
for simple for now.
Next thing we got is the
edits survey theme.
So survey theme, we can change
the logos, the background colors, the
welcome screen, the edit screen.
I can add images, changed colors,
so on and so forth.
Now, once you've built your survey
and you're happy with it, you
go into distribution and you have
several ways of display.
This.
One of the cool ones is
the app kiosk.
I'll go into them for now.
You get getting started for example,
offline surveys, which would be cursed
with the app.
You can install it on an
iPad or on your phone, install
the app and you can display
the surveys offline.
And then you can go online.
It'll drop in the information, email
surveys, SMS surveys.
You can send them out through
SMS, SMS, web, which would be
embedded.
And in bed you got linked
pop-up site tap button and the
usual embed app kiosk Isabella for,
for iOS and Android, email, SMS,
and sent out through slack.
If you like, the next thing
we got are the alerts.
What do you want to activate?
So for example, in this case,
I've added this alert and you
can add filters to it, which
is pretty interesting.
So for example, I've set this
filter right here.
So I'm going to send a
specific alert.
If someone responds to a certain
question and it's, for example, if
they strongly disagree, if they disagree
or they somewhat disagree, then that
alerts me.
I want to know what's going
on.
And I want to be the
first one to onboard this client
and see what happens.
So this helps me out to
get that alert is going to
send it to me.
My, the staff on this one,
it's going to be an email
or slack and the subject I
can set my own and the
content.
So you can see how the
filters actually work.
Like I said, right here, it
could be on days users tax
based on the questions and star
ratings.
So for example, if you get
one star, then you gotta be
alerted.
I mean, you got to know
that something is wrong and you
want to go onboard this client.
So that's really good that we
have this it's effective.
The respondent alerts send the email
response to every responded of the
survey.
You can activate that enable conditioned
response based on feedback metrics.
So these ones are based on
metrics.
So depending on the score for
MPS, see sets or assess, we
can send out a different response
there.
Nice.
See, we've got our, the variables.
Obviously the barrels are tied to
the fields that you add on
the form.
These can be modified in the
over here and let me show
you.
And they had a bad session
there.
One of these advanced settings, and
I can choose a variable to
something that's more simple for me
for now.
It's like queue under debt under
score like 3, 1, 1, like,
what the hell is that? Right?
So you can say, you know
what? This is, this is the
question for no Sunday, more simple.
It's like support question, right? So
that helps me out.
Understand what it's for.
So you can change those variables
here.
We got the integrations.
Now this is pretty cool.
They, they got direct integrations with
these.
Some of these integrations only receive.
And so among, also send, okay,
what am I talking about? Then,
for example, slack, I can send
the survey and respond on vacations,
MailChimp, automate, adding context to MailChimp.
So that's only sending the information.
Every time someone adds something fills
out a survey, automated adding, but
for example, unsend desk.
If S if I add someone
to send desk, I can send
out a survey, right in Shopify,
automatically send the survey to a
customer after order on Shopify.
So it also receives on, on
Zonka.
All right, on Zapier, you can
make it, send out to whatever
you want or receive.
Now, I have beer open right
here.
Just to show you, I can
send an email or I can
send a survey so I can
do those types of actions, or
how is this possible? For example,
if I trigger something on Google
sheet, if I add a brand
new email on my Google sheet,
it's going to send that information
with that one.
I can send an email or
SMS, or if it's, I mean,
Zapier is really extensive and you
can do a lot of automation
with it and use it to
send on Zonka.
All right? And you've got these
other ones available.
The next thing we have is
the analytics.
This is one I really like,
because it's really powerful.
You got the net promoter score,
something that's overlapping here, net promoter
score, which is something.
For example, this gives you the
analysis.
If someone would recommend your product
or your service, that's what it
stands for.
And this is a score I've
got with Mike test surveys.
And it's really simple.
You can see him customer effort,
score, customer satisfaction, score.
Last 10 responses.
You get a score for these.
You get who's the email, the
responses by channel.
You get the insights, really good
stuff.
Trust me, responses, see stats and
PS and says really good at
the analytics.
They look nice.
You go through them with calm.
All right.
They inbox to see the responses
for each one of these in
the inbox.
You can see a lot of
information like the IP and all
of that.
I won't be opening it up
because I don't want to hide
all of that right now, trends
and up their net promoter trends.
So what's going on, you see
the analytics and the trend form
text.
This is like the cloud tax,
something like that.
And I'm just randomly typing stuff,
but this is pretty cool word
count table.
And you get the score for
them also.
So I just do some stuff
here, Zonka, for example, and you,
you see how many times it's
been mentioned.
So someone mentioned is, you know
what? Support sucks, or you know
what? Sex will be like three,
it appeared three times, four times.
Then you would have to check
those here because that's going to
alert you to know something tax
I don't have available because it's
not the I'm not in tier
five on licensed, but if you
grab that, you will get that.
Next thing we have is a
responses.
Again, you can view the inbox
for the general ones.
Contacts will be added here with
response, no response on subscribes counts,
contact lists, contact attributes.
Like I said, this is really
well thought out.
You got tasks for now.
It's not really powerful.
There's not much you can do.
It's like add tasks, tasks, name,
call, email meetings.
So on and so forth.
Description, the date reminder and assigned
tube in the roadmap.
They will have the Kanban view.
Later on, that's added, you can
be completed and overdue plus button.
It's just the same as the
ones we're viewing right here.
And let's go into the options
because those are really interesting.
We can set our company, name,
our logo, the country, user settings.
You can white label this.
So that means you can add
your own domain.
I'm waiting for them to approve
mine, which a survey that VeemeMedia.com,
that's what I will be using.
And I can remove the Zonka
branding.
I'm in tier five, but I
think you can do that on
tier one.
Also, don't worry about that.
And you can also set your
own email.
So send their email.
You can add that, send their
name, send their email.
You can add your own details
right here.
Oh, let me go back, send
it off to the vacation.
So the authenticate, the, you are
actual, you are the actual owner
of that email, so you can
send it out.
Email survey logs.
When you have those, the SMA
service developer, you got API access.
So that's pretty cool.
If you want to have something
to develop like custom made.
So you can work with this
pretty cool to have that webhooks
for now.
I asked already, and I haven't
got a clear response on it,
but for now, the Webhooks are
only outbound.
What does that mean? Like I
said before, when someone fills out
a survey, it's going to send
the information, all the information with
that webhook, but it doesn't have
inbound web hub, webhooks.
So for example, like I mentioned
before, if I added a webhook
that sent from a CRM and
I wanted to activate it, so
it sends out a survey to
that customer.
That's not available with webhook, quick
webhook.
You'd have to use Zapier for
that.
And Zapier is not free.
You got to pay for it
so well, you could go to
get away with Zapier, with the
free, if you don't use the
premium application, but if not, you
have to pay for it.
And there's still limitations there.
But basically, that's it.
Let's go into the roadmap.
Some interesting things, things that are
released recently, what's happening next in
development that I think it's important.
It's let me hold right here.
It's in the future pipeline.
Let me go to the top.
This one's important for me, adding
videos to all survey questions, adding
a video is really cool because
you can actually record a video
of the actual question in form
of a video.
Instead of having it written, you
get sent Fox, that's going to
be integrated, Kanban, improve displayed.
There's another ones that are, they're
going to add Thai language.
If that's something that you need
and what else, there's several things.
I will leave the link for
this roadmap in the description and
feature requests.
They will be at integration with
Palle integrate li and integral mat,
which are three really popular ones
to use.
And sub-accounts which I don't know,
they will be adding that in
a licensed here.
They don't mention that any sub
accounts here.
So I need to be aware
of what's going to happen there,
but basically that is the deal
that's going on.
At the end of the day,
I will be keeping this deal
because I love the analytics.
I love that it looks professional
and well thought out.
The only thing I dislike about
it is the way, like I
said before, how the actual survey
flows, when you click on another
one, I like that type form
type of look.
And that's the thing that I
wish they implemented.
And they might be thinking about
it if we all requested.
So let's check that out.
Well, that is a deal for
Sonka.
If you guys would like to
support me, that link will be
in the description.
If you guys would like to
buy from that link.
But there you go.
Thank you all for watching my
name's George.
This is last semester and I'll
see you guys later.