The novel Coronavirus (COVID-19) has been declared a worldwide pandemic by the World Health Organization.
The health and safety of our patients, staff, and guests are our top priorities.
Therefore, our office was temporarily closed effective March 20, 2020 for everyone’s
safety and pursuant to the Safer at Home emergency order by Los Angeles mayor Eric Garcetti.
Upon reopening, we have set a number of new policies, procedures, protocols, and guidelines to ensure safety.
Please let us know if you have been ill within the previous two weeks, in which case we will
reschedule your appointment.
Kindly stay home if you have had recent fever, chills, cough, chest pain, or shortness of breath.
Everyone entering the building will be required to cover their face with a mask, scarf, etc.
and we will require our patients to keep such protection on as much as possible in the office.
The protection will be taken off when necessary, for treatments, to wash your face, to numb
the skin, for photography, etc.
We will be limiting the number of patients in the office to a minimum.
Although we greatly appreciate all referrals, we kindly request that you do not bring guests
with you to your appointments; including friends, family, or children.
It would be our pleasure to schedule an appointment for them at a different time.
The valet service is currently having patients park their cars themselves.
In order to limit the number of patients in the office, we may ask that you remain in
your car and we will contact you via telephone or text message to ask you to come upstairs to our office.
We will not be treating lips with injectables for the time being.
This may change at the appropriate time.
Although we enjoy having a warm and friendly atmosphere, we will not be shaking hands and
we will ask patients to sit in specific areas to maximize social distancing.
All areas will be fully sanitized before and after each patient enters or exits the area.
This includes countertops, door handles, sinks, etc.
The entire office is also fully sanitized at the beginning and end of each business day.
All patients, guests, and staff will have their temperature taken with a handheld thermometer daily.
Anyone with a fever will be kindly asked to leave the office.
We pride ourselves with offering a comfortable environment with refreshments for our patients
and guests.
At this time, we ask that patients not take food, drinks, or refreshments themselves.
It would be our pleasure for our staff to get it for you and sanitize it, if appropriate.
We ask that patients not open or close doors in our office.
All patient’s will be escorted by our staff who will open and close the door wearing gloves.
Our staff will be assisting patients when they wash their face.
Our staff will be wearing gloves and turn faucets on and off for patients.
Our staff will also dispense facial cleansers into patients’ hands so that patients do
not need to touch the products.
We will keep one person in each room and staff will escort patients from one room to another
to ensure safe social distancing.
We kindly ask that you stay in the room until the staff is ready for you.
Everyone in the office will be required to stay at least six feet from others with certain
exceptions such as during treatments.
Patients, guests, and/or staff will not be permitted to congregate in areas such as the
hallway or reception area.
Staff will be wearing masks and gloves to protect everyone.
Patients will be required to sanitize their hands when they enter and exit the office.
Hand sanitizers are available throughout the office.
Although we have a policy of not having patients wait, with the new policies that we have implemented,
there may be additional waiting periods.
We greatly appreciate your patience and understanding.
We have many brochures and pamphlets in our office for our patients to browse.
We have had extra printed and ask that you do not place any literature back where it was found.
Instead, kindly take it with you or dispose of it in a trash can (available in each room).
Thank you for your understanding and cooperation.