-: I started off my career in theater
and I loved how that brought people together.
So what I get to do
at Stanley Black & Decker is create experiences
not just for IT or my direct stakeholders
but everybody in the company.
Simply put, my job is to bring people together.
(upbeat happy music)
-: From the theater to the IT department.
I'd see that musical.
Welcome to SimplyPut.
I'm your host Emmanuel Acho.
We're here to give tricky business problems clear solutions.
No jargon, no fluff.
Just answers straight from the experts to you.
Why say declaratively composed agile experiences
with programmatic extensibility,
when you're really mean click, create, ship.
Now, business and technology, they need each other,
but a lot of companies have trouble bridging the gap
between IT and well, everything else.
For the next four episodes,
we'll meet the team at Stanley Black & Decker.
You know them.
Their names are all over your garage.
We'll see how they unite teams,
powering the success of employees and customers.
First up, Steve Driggs,
an IT Director at Stanley Black & Decker.
Now, he's no stranger to connecting departments
and people across a large company.
Then a little later, you're going to meet Alli Jaeggi,
a Senior Product Marketing Manager at Salesforce.
-: Hey, that's me.
I'm ready with the takeaways
and hot takes on the Stanley Black & Decker story.
I've got the manual to turn all this inspiration
into execution.
-: But first, Steve's got a great story to tell.
Kick us off Steve.
(soft bouncy music)
-: I'm Steve Driggs.
I'm a Director at Stanley Black & Decker in IT.
I've been doing this position at Stanley for about a year
and they came to me with not a unique challenge,
but something I'm very passionate about.
We have HR, which is a separate function.
We have IT that is a separate function,
and then all of these divisions in between,
and they said, Steve,
we really want to see these teams come together.
So I was put in a unique position to bridge the gap
between HR and IT, between technology and people,
to create that unified experience
that everybody can get behind.
You need people in HR that know exactly what they're doing.
It would do no good to have somebody like myself,
who is technology focused,
come in and talk about payroll rules.
It doesn't make any sense.
You also have to have the deep technical expertise
in order to produce tools
that allow you to achieve your goals.
That inherently creates barriers and silos,
and that's common across large businesses.
So we decided to go back to the drawing board
and say, let's bring that together and co-create.
So they put me in this position
and my wonderful teammates on the HR side
to actually break those down,
because a lot of companies don't ask that question.
What if.
What Salesforce allows us to do is go people first.
We can show like within the Lightning App Builder,
what it's going to look like.
We can actually be innovative on the spot
using common language
that HR understands, that I understand,
and even my 12 year old daughter can understand.
And that's where you can really come together and innovate
because it's not about my vision or Salesforce's vision.
It's about our vision,
and the platform allows us to do that in common ways
that we can all understand.
Salesforce lets us bring everyone together
so that we can build together, create together
and ship apps that work.
-: I like what Steve's saying.
IT, HR, Sales, Service, they're all on the same team,
and take it from me,
you need your linemen looking out for your quarterbacks.
You got to put everyone in a position to succeed.
Now on that note, Alli has my back.
She's here to recap Steve's story with takeaways
you can put in action.
Here's our top three tips
for bringing the whole team together with tech.
Tip number one, put people first.
-: Great advice Emmanuel.
It's like Steve said.
You get more innovation and better results
when you make development operations understandable
for people in any role.
Give your team the tools to compose apps
and processes declaratively
and you've got a people first process.
Tech like the Salesforce platform is designed
to bring business and IT together to ship ideas fast.
Any other tips?
Emmanuel: Tip number two.
Don't wait to collaborate.
-: Ooh, I love a good rhyme steam.
You know, a recent study from HBR shows
that companies are three times more successful
when employees collaborate across functions,
business units and reporting lines.
I always say that everyone can be a digital creator.
They just need the right tools.
Teams in every organization need apps, workflows
and automations to be more productive
and everyone has a role to play.
IT and your business units need to work together,
to design these apps, to test and ensure
that the solutions you're building
are going to suit your business needs,
which brings us to.
Emmanuel: Tip number three, trust in your experts.
-: Tools like the Salesforce platform
let each team member Excel in their role,
whatever the skill, whichever the tasks.
You're experts can jump in and do their thing.
-: Thanks Alli.
Let's not give everything away just yet.
We got three more episodes to show
how Stanley Black & Decker is leading the charge
and how you can apply their knowledge to your organization.
Let's meet this season's players.
-: At Stanley Black & Decker,
I have the privilege of working with some fantastic people,
both in HR and IT.
Steve Mascola, Director of IT is my partner in crime.
He is an architecture mastermind
and he has a whole team of architects
that bring that technical expertise to the table.
My solution architect Laxmi Chawla,
started the same time I did.
She's one of the most dedicated people I've ever met
and the most technically savvy,
and beyond that her daughter
and my daughter are best friends.
-: I think pretty tight.
-: Minh Hua is our Chief Talent Officer.
Minh has a rich background
in a lot of different areas.
He brings innovation to the table and puts it first.
Over the years,
I've implemented a lot of different platforms.
I've lived without Salesforce.
I've lived with Salesforce
and time after time Salesforce has proven itself
as the platform of choice for a lot of these processes.
My name is Steve Driggs and you're watching SimplyPut.
-: Take a bow, Steve.
That's our first act.
Time for a quick intermission.
So go ahead.
Click over to episode two,
and we'll see you there with a lot more tips and strategies.
(upbeat music)