[Beth] Getting your groceries delivered to your home
is becoming a more and more common shopping method
for many people.
Grocery stores are either offering
their own delivery services
or partnering with third party services
like Instacart and Shipt.
Walmart offers grocery delivery.
But before you go online and start shopping,
there're a few things you should know.
I'm Beth from Team Clark,
and I'm placing my first order with Walmart Grocery Delivery
to show you how it works, and give you my review.
Walmart Grocery Delivery lets you shop for groceries online,
and have them delivered directly to your door.
Once you've placed your order,
a third party personal shopper chooses your items,
communicates with you about any out of stock products
and possible substitutions,
and delivers your groceries.
In addition to delivery,
you can also choose to pick up your groceries for free
at a qualifying Walmart instead.
I tested Walmart Pickup in another video.
So you can check that out on our YouTube channel
for a complete review of their Grocery Pickup service.
To see if Walmart Grocery Delivery
is available in your area,
you'll need to sign in or create an account
@grocery.walmart.com
or in the Walmart app.
You can download the free Walmart app for iOS or Android.
The steps are the same on any device,
but the buttons you'll see
may be in different places on the screen.
On the website, click the Sign in button,
and enter your information to create
or log in to your Walmart account.
Then you can use your credentials to log in on any device.
Once you're logged in,
you'll see that Walmart defaults to grocery pickup.
So you'll have to switch it to delivery
to see if that service is available in your area.
Click Change in the Pickup from box at the top of the page.
In the app, you'll be taken to a new page.
If you're on the website,
a box will appear on the right side of the screen,
select Delivery, then Add a new address
unto your delivery address,
and any special instructions you have for a driver
when they deliver to this address.
If Walmart Grocery delivers to the address you entered,
you'll see Delivery available in green
with a truck icon under the address.
If you plan to do your shopping and order right away,
you should reserve a time slot now too.
Click See times near the top of the homepage,
make sure you have Delivery selected at the top,
then choose the date and time frame
when you want your groceries.
The fee for delivery should be displayed
next to each time window.
But Walmart may display the fee as $0 here
because of a free trial offer.
Now you can fill your cart.
You can browse items by category
or search the website to find your groceries.
Since Walmart is a superstore,
you'll be able to choose from more than just groceries
to be delivered.
Scroll through the pickup and delivery menu on the left
to see all your options.
As you shop, you can favorite items
by clicking the heart icon next to it.
If your cart is empty, you can click
the Add items from your favorites button in your cart
to get your basics taken care of first.
When you find something you want click, Add to cart,
and adjust how many of that item you want to order.
Walmart doesn't have coupons like some other sites,
but you can look for items labeled ROLLBACK
for reduced price items.
Always remember to comparison shop
between Walmart and other stores
to ensure you're getting the best deal.
Once you've placed your order with Walmart,
you can scroll down on the homepage
to see the items you've bought before.
These are under a section called, Reorder Your Essentials.
You can remove items from your cart
by clicking the number of items and then selecting Remove.
After you've added everything you want to buy,
click Check out at the bottom of your shopping cart.
I needed a minimum order total of $35
in order to use Walmart Delivery.
But this minimum may be different depending on your address.
When you click Check out,
you'll be taken to the online equivalent of a candy rack
next to the register,
where they'll try to get you to make an impulse buy.
To try to avoid these last-minute decisions,
it's a good idea to keep your shopping list close by
until you've completed your purchase.
Click the Continue to checkout button,
to complete your order.
Confirm your delivery address at the top of the page.
If you didn't reserve a delivery time
or your time slot has expired,
Walmart will prompt you to choose a different date and time
for your delivery now.
When choosing a time, you'll also see the delivery fee
next to each time frame.
If the time slot you chose is still valid,
you'll automatically move past this page,
and onto payment confirmation.
Enter your credit card information here,
if you don't already have one on file.
If you do have a card on file,
select it and enter the card's security code.
You can also enter EBT information
or any promo codes on this page.
Finally, review your order,
check that your delivery address and time frame are correct.
Below, you'll choose whether to allow the driver
to leave your groceries at your door
if you aren't there to receive them.
You can also give special instructions for drop-off.
If you enter your mobile number and check the box below it,
you'll get texts about your order status.
Check that the correct card is being used for this order.
Now you can choose
whether you'd like to allow substitutions.
Substitution preferences make Walmart unique
from other grocery pickup and delivery services
because they allow you to specify items
you'd like substituted.
Most other services only let you choose
to allow substitutions for all items in your order
or none at all.
Walmart promises that any substitution made will be as good
or better than the item you chose at no extra cost.
If you decide that you don't like the substitution,
you can request a refund for it.
If a substitution can't be made,
you won't be charged for that item.
After that you'll choose your delivery fee preference.
You can choose a Walmart Grocery monthly membership,
annual membership, or pay per delivery fee.
As of June 2020, Walmart is offering a 15-day free trial
for each of its membership options.
But be sure to read the fine print
before signing up for any recurring charges.
If you already buy groceries at Walmart regularly,
and make trips more than once a month,
a membership might be worth it for you,
but only you'll be able to decide
what's right for your wallet.
When you choose your delivery fee preference,
you'll see it reflected in the order breakdown
at the bottom of the page.
The breakdown includes the subtotal of your items,
the delivery fee, taxes,
promotional discounts if you have any, and the order total.
Once you've finished reviewing, click Place order,
and you'll receive a confirmation email.
Depending on your communication preferences,
you'll receive updates by text or email.
Updates include your order confirmation,
out of stock items and substitutions,
delivery tracking, and your final receipt.
Now you'll need to be available
to receive your groceries in the time frame you selected.
If you chose to have the delivery person
leave your groceries outside your door,
you'll still want to take your groceries in
as soon as possible,
because none of the groceries are insulated.
My order arrived slightly earlier than my time frame.
The quality of the food was mostly good.
The yogurt I got was cold,
but some of the produce was underripe.
Walmart's Grocery delivery cost
vary depending on the type of membership you buy,
or if you choose to pay per delivery.
Right now, Walmart has a monthly grocery delivery membership
for 12.95, or an annual membership for $98,
which works out to about 18.17 per month.
If you don't buy a membership,
the individual delivery will cost you
from about $8 to $10 per order.
For delivery in two hours or less,
you can opt for express delivery for a flat $10 fee.
That fee is extra on top of the delivery fee
you already pay.
I don't typically shop at Walmart,
so I opted for the individual delivery fee of 9.95
for my time slot.
Tips are optional and separate from the delivery fee.
Walmart does not automatically add a tip,
but the email with your final receipt
will ask you if you'd like to give one.
You'll also be asked if you'd like to tip
the next time you log in after your order arrives.
Other than the delivery fee and tip amount,
you should not have any additional charges.
As far as product prices go,
Walmart has the best policy I've seen.
The superstore promises you'll pay the same price
as you would in store.
If your groceries are packed
and delivered on a different day
than when you're placing your order,
Walmart will give you the lower price between the two days.
Walmart also charges the lower price on substituted items.
When I placed my order, the total was 47.22.
After weighted items were selected,
and two out of stock items were subtracted from my order,
my final total was 33.85.
The 9.95 delivery fee was the only charge
I could have avoided by shopping in store.
Overall, I had a positive experience
with Walmart Grocery Delivery.
The website and app are both easy to use,
and let you customize your order preferences
slightly more than other grocery delivery services
that Team Clark has tested.
Although some of my items were out of stock,
everything else I ordered
came slightly earlier than expected.
But the grocery quality
was not as good as some other services.
The groceries were in good shape overall,
but some of the produce was underripe
like I mentioned before.
If you typically shop at Walmart
more than once a month for groceries,
and think the convenience is worth it,
you may benefit from a Walmart Grocery membership.
However, Walmart Pickup is free,
and you don't have to get out of your car.
And before you buy that membership,
check to see if another one you already have,
like Amazon Prime,
offers good prices on items you want to be delivered.
Have you used Walmart Grocery Delivery?
Tell us about your experience in the comments below.
Watch some of our other videos and subscribe to our channel
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Plus you can always learn more @clark.com.