in today's competitive global market
effectively communicating with
colleagues customers and partners around
the world is essential now more than
ever having an English Proficient
workforce is vital for business success
in 1979 ETS developed the TOEIC program
now one of the world's leading English
language assessments for the workplace
the TOEIC tests include features that
any quality language assessments should
have these include a four skill approach
an evidence centered test design
standardized and rigorous test security
and administration a consistent and
reliable scoring process and client
support services ensure a score users
understand test scores let's take a
closer look at how our rigorous scoring
process helps ensure that you can always
trust the outcomes of our assessments
once test takers are finished taking the
tests those tests need to be scored the
scoring process is a critical factor
when evaluating a quality assessment
listening and reading skills are
measured using multiple-choice questions
with which the objectivity of scores is
certain the scoring of multiple-choice
answer sheets is automated and quality
control procedures ensure accuracy
speaking and writing skills however are
measured with open-ended questions
this means that test takers are asked to
produce spoken and written responses
that must then be evaluated the TOEIC
program employs qualified human raters
to evaluate TOEIC speaking and writing
responses
toach speaking and writing test scoring
is a rigorous process built to ensure
the most fair and valid results for
every response unlike an interview test
for example where evaluators may exhibit
unfair biases TOEIC test taker responses
are randomly and anonymously assigned to
Raiders effectively minimizing bias each
TOEIC speaking and writing test is
evaluated by no less than 6
highly-qualified Raiders all TOEIC
Raiders are required to have specific
experiences and education in order to
qualify as a TOEIC certified Raider all
applicants must complete a certification
test each Raider is qualified certified
trained and calibrate it to each item
type before they are able to score for
each scoring session at least once per
day a Raider must pass a scoring
accuracy test refer to as calibration to
ensure they are aligned with the scoring
guidelines raters who do not pass
calibration on any given scoring session
are not allowed to score toach certified
raters are also regularly monitored by
scoring leaders to help assure complete
score accuracy your choice of assessment
not only impacts your organization but
also builds the workforce of the future
sixty-eight percent of global executives
say that English is necessary to succeed
in global markets prepare your
organization for success by using the
TOEIC program the world's leading
English language assessment for the
workplace to find out more about the
TOEIC program contact your local ETS
preferred network member because for
decisions that matter to you the
assessment you choose matters contact
your local EPN member by visiting ww2 a
global comm