Qualities that the recruiters are looking for the candidates.
1. TEAM PLAYER
Working in an airplane, you will be working with a team.
You, the Captain, Pilots, Ground Staffs, and you guys. You are a one whole team.
It's you against the passengers.
2. RESPONSIBLE - You need to be responsible to be able to be a part of a good team.
Everybody has to carry their own weight.
They're looking for someone with signs and symptoms of someone who has shown responsibility in their life.
3. UNDERSTANDING NATURE
Being a flight attendant, basically is a service oriented job
Being a service oriented job, you'll face with people. You're not dealing with computer here.
You need to be able to be understanding with what people are going through
What condition they are right now and just be able to feel the room
4. CONFIDENT - Sometimes, as a flight attendant, you are spokesperson of the airline
and they have some rules and regulations that they need to implement
nobody is gonna to be there to implement those, but you
You have to be confident in doing so.
5. SENSE OF HUMOR
A sense of humor is always an asset to any kind of situation.
Any company or it's such a great life skill
They are looking for this in their team.
When you're working with people who are always happy and has a sense of humor, it makes everything lighter.
Isn't it?
6. CARING - Just like I said earlier this is another way of being
a step up to understanding nature.
Caring is you care about people that you talk to.
You care about your teammates. You care about the pilots. You care about passengers.
They want to have someone that has this quality unique to them.
7. GOOD GROOMING
Being a flight attendant, doesn't always mean that...
Yes, we're only humans but it's also entails that you carry the image of the airline.
They always want someone who at least presents themselves the best way all the time
You always have to present your best version of yourself
because when you wear that uniform, they don't see you.
They don't see me as Ruth. They see me as a flight attendant of this airline.
They will say "Ah! That flight attendant of AirAsia is so hot. Oh my God!"
All Flight attendants of AirAsia are hot! Right?
This is how it naturally works in the minds of passengers
They want to see that you will be someone will be able to portray a very good image of the company
8. MOTIVATED.
When you do the job, you will not be doing the job with someone looking over your shoulders
You will be doing the job alone and you will be on air on your own.
They want someone who's motivated to work.
Motivated to care about the industry and things like that
9. ENTHUSIASTIC
Just like having a sense of humor, enthusiasm can found very handy in this type of profession.
Can you imagine if you're dealing with people who are delayed in their flight,
who are very grumpy and angry and they come to you
and you're all smiling and enthusiastic you kind of influence those people. Right?
That's a good asset for any airline company
10. DEPENDABLE - just like in the beginning the first quality that we need to have is Team Player
A good team player is always dependable.
it's like this, because if you are working in a flight attendant job what happens is that your labor is divided
There's division of labor. If you are someone that would just say "Oh! I don't want to do my part of the job day"
The whole team will be suffering because of you.
They are looking for someone who they can depend on to do their part of the job and even more
That is why recruiters are looking for dependable people.
11. FRIENDLINESS - You might already have a idea that a flight attendant deals with different kinds of people.
From all sorts of different backgrounds. In all sorts of different place.
Being friendly is a quality and trait that the airline ambassadors or airline flight attendants must have.
Because you have to welcome everyone into your flight
12. RESILIENCE - During the fight there are lots of challenges
Passengers doesn't listen to you. Kids or very naughty passengers trying to see where your limits are.
You have to be resilient when you're trying toimplement those rules of the airline
Also in a way that you are resilient in trying to do the job that you have and not giving up if times are hard
13. PATIENCE - This is the number one trait you need if you are going to work in a customer service industry
or any service industry
Because customer is always right. Sometimes, there will be times that your patience will be tested
They are looking for people who will not cause more trouble in difficult situations
but someone who will be able to go through it, be patient about it
and not make a small issue to a bigger one. So that's what it is.
14. MATURE OUTLOOK IN LIFE - just like in relation to what I just said earlier
somebody who doesn't make small issues into a bigger one
Being an international flight attendant especially, you have to leave your own country
your mom will not be there for you, you are in a totally different country with totally different culture
and you gotta have to be able to handle yourself in that kind of situation to be able to do this career
15. ORGANIZED
One of the job descriptions, the second one says that you are in charge of the
catering, supplies, food in the airline. You have to be organized in a sense that
the job will sometimes challenge you in a way that you will have only two hours of flight
Then in that two hours, would have to feed 300 people. How do you do that?
You have to be able to have such great organizational skills to manage your time and deliver the service
16. EFFECTIVE LISTENER - when people complain to you,
the first thing that you need to do is listen to the complaint,
don't try to assume that you know what they're talking about already coz that will make the issue bigger
They're looking for people who know how to listen also listen to their colleague and listen their captains.
17. ASSERTIVE - Assertiveness is being firm without being aggressive
it's standing your ground but being classy about it
being nice about it not you really are firm in what you want to implement
but you don't really have to cause an argument just implement those
Being assertive is a skill and that is what airlines are looking for
18. GOOD COMMUNICATOR - this job entails a lot of communication
communication with the passengers communication with your
communication with your captains an that is the daily grind of the job
They need people who communicates very well. Not just on speaking in English
and also by the way they handle themselves because
the number one source of so problems in life and in Airline is
miscommunication issues. That is why this is very important to them.
All of these materials are an excerpt from my upcoming book
"Ready for Take Off: 8 Proven Steps to get your Dream Job as a Flight Attendant."
It is coming out soon you guys. I know you've been waiting a long time but don't worry
We are having progress, so we are getting there!
That's lesson one and the next one will be lesson two.
LESSON2 : What ensures a successful flight attendant interview?
What does it really take to get your wings?
This is what I'm going to discuss with you guys on the next installment of this video
Watch out for that. I'm gonna send it to you in the coming days
I'll fly with you soon. ✈✈✈ --BYE!!!--