Hi I'm Josh from eSpares.
And in this video I'll be helping me to diagnose dispenser
and filling problems in your washing machine. Let's start with a machine that
isn't filling properly, it could be due to a fault
inside or outside the machine but a really easy way for you to test
is by disconnecting the hose from the back of the machine
and using it to fill a bucket. If the flow of water is quite fast rf its what you
would normally expect
to be coming from your tap. Then that would indicate that the problem
is inside the machine. On the other hand if the flow of water is quite slow
or if there's not much of it
then that would indicate a fault with the water supply.
If the fault is inside the machine one of the places that this
might occur is the solenoid valves
here. The solenoid valves control how much water is allowed
into the machine and you can test them for
functionality using a multimeter and just take a resistance
reading. Now obviously make sure that your machine is unplugged before you do
this
And you can just place either probe
onto the terminals of the valve
and for working valve you be looking for reading somewhere between 2,000 and
5,000
ohms. Now on this one I'm getting just over 4,000
on on this one just under
4,000 so obviously by said those files
are O K. Now the water passes
through the solenoid valves here and up the hoses
into the soap dispenser drawer.
Another problem that some people may have on their machine is that the
conditioner
isn't being washed out to the dispenser drawer into the drum.
That could arise due to a couple of reasons, firstly
the spray jets that are above the drawer can become
blocked or contaminated with something such as mould
and that means that the water isn't being
past through the drawer and washing the conditioner to the drum
You can check for contamination just by removing the dispenser drawer
and checking the spray jets inside for any blockages.
Once you happy that those are clear the other reason that the
condition might not be washed out is because the valves
aren't functioning properly. This valve controls
this hose here and that sends water
into the pre-wash compartment
here. While this valve controls this hose
and sends water into the main wash compartment
here. Now when both files are on both hose are firing
and the water is washed into the
conditioner compartment here. So if the water isn't being washed into this
compartment
it means that one of the hoses isn't firing and that's most likely to be due to
to a valve. Now another reason that the condition might not be
getting washed out to the drawer is because the syphon
is blocked up. So just take it out and have a look inside
because obviously if it is clogged up and the water is not going to be able to
wash the conditioner out if the compartment.
Moving on to washing powder problems,
if the flow of water into the drawer
is quite low it's not gonna be sufficient enough to
wash the powder out of the draw. It's just gonna make the powder damp
and that's going to clog the draw up. So when you first put your machine
onto a cycle just open the drawer slightly and have a look inside for
how much water is coming into it. And obviously if the flow of water is quite low
you going to need to check your water supply to make sure thats okay.
Another way in which the washing powder can clog up in the drawer
is if you're doing several washing loads one
after another. If the draw is still wet from the previous cycle
and you're putting powder into it. Again the powder is going to get damp
and clog up in the drawer so fille the drum
with the washing load first, and then put the powder in just as you're about
to put your machine
onto a cycle so it doesn't have a chance to
get damp. One final word about the dispenser drawer
if you've been using too much washing powder consistently
in your machine overtime this can actually block up
in the pipe between the drawer and the drum
and as a result water is going to pour out of the drawer
and down the front of the machine. This can quite easily be resolved
if you just take the lid of you machine and reach inside to the pipe
between the draw and the drum. Just give the pipe a bit of a squeeze just to
loosen any blockages Then that should resolve
the problem. Now if you're finding that your machine
is overfilling and this can be caused by a problem with the
pressure switch level indicator or the hose that connects it
to the drum. The hose goes from the pressure switch
down to a chamber which is filled with air
and as water comes into the drum it forces the air
out of the chamber and up the hose. And from that the pressure switch can
determine
how much water is coming into the machine.
However if there's a blockage in the hose the switch isn't going to be able to
tell how much water is coming in
so the water is going to keep filling. Now you can resolve this quite
easily if you just
unclip the pipe from the end of the switch
and make sure that machine is empty while you doing this. And then just blow into
the pipe
to clear any blockages and the clear pipe should produce a nice bubbling noise
from the water
at the other end. Also if there's a hole in the pipe
that's going to affect the air pressure inside it and also the pressure switches
response. If your machine is filling with water
starting to wash and then filing again and that could indicate that there is a
hole in the pipe in which case
you need to replace it. Another cause all repeated filling
in the drum is if the drain hose at the back of the machine
is lower than the water level in the drum.
As a result water is going to drain out of the drum and a way through the drain
hose
and more water will have to be brought in to compensate.
So just make sure that the drain hose
is set at a level that's higher the water level
in the drum. If the drum is filling with water
even when the machine is in turned on and the drain hose is connected to a
spigot
underneath the kitchen sink then it could be that the machine is back
filling with water
from the sink. Now you can test this by just turning the tops on on the sink
and checking the water level inside the drum
to see if it rises. Now if it does
you need to make sure that the drain hose is set at a level higher than the
water level
in the sink before it connects to the spigot
at the end. Now another reason the
drum might fill with water even when the machine is in turned on
is if the solenoid valves are faulty
it's going to mean that a small amount of water is creeping in
through the hoses and down through the dispenser drawer
into the drum. Again you can check this by just
removing the dispenser drawer and having a look
on the back wall for any signs of water that might be dripping down
and making its way into the drum.
Spares for washing machines and other appliances
are available on the eSpares website. Thanks for watching.