- Hi this is the airline.
We're gonna delay you again
and keep you in limbo and make empty promises
and you're gonna eat terrible food
and you're gonna feel empty inside.
Thanks bye.
(upbeat music)
(laughing)
Hey!
- Hi!
- Do you guys like airplanes and airports and stuff?
- Yeah we like them a whole lot.
- Yeah.
- We spent three days in one.
- Oh my gosh, I try not to complain about stuff.
All the time.
- So we went to Florida for a very quick trip
to visit my family.
Very quick trip.
And we had an afternoon flight so we get to the airport.
- The flight attendant comes on,
they try to be super friendly.
Their like hey y'all!
Okay so 'scuse me we have some mechanical issues.
We're gonna have to have you wait here all night
and we're not gonna give you any information okay.
- Penn we've been at the airport for four hours.
- More than four hours actually, five hours.
- [Kim] We've been at the airport for five hours.
- It was too late to start driving, it's a 10 hour drive.
- I wanted to drive by the way.
- Yes, but it was too late.
Honestly we would have had to rent the tiniest little car.
And he's like baby I can drive us 10 hours
overnight in a snow storm, no problem.
Why does everybody have accents today?
- I don't know, you're turning me into a southern person.
But you were like honey you're gonna fall asleep
you're gonna run off the road
and you're gonna get us all killed.
You're gonna get a ticket and get snow all over you.
- So we found a hotel.
We were really trying to see the bright side.
We wake up on day two, we had a scheduled flight,
we were trying to make the most of it.
- Yes, so you were like, you were definitely Susie Sunshine.
Yo guys, we're in Florida, let's go to the beach,
let's get some rays.
- But Lola was having none of it.
- [Kim] We're positive Penn.
- [Penn] There we go, thank you.
- [Kim] Negative Nancy.
(laughing)
- [Kim] One of us is okay with being stuck
One of us is not.
(laughing)
- So here's the thing, Lola loves the snow.
We were in the sun, it was 70 degrees.
I guarantee all of her friends were home miserable.
But she wanted to get back here because she loves the snow.
- I really kept trying to get her to embrace the day.
- [Kim] Hey Lola?
What's better?
Snow?
Or sand? - Snow.
- What?
Slowly their attitudes started to shift.
I mean it is the beach.
- He broke one of his arms
in the sandman war of 'aught seven
but that's my sandman.
♪ Frosty the sandman had a spiky seashell nose ♪
♪ And he smelled kinda like the gulf ♪
♪ But that's okay 'cause we're here. ♪
- Then Penn had the worst idea.
- It was not a bad idea.
- Ever.
- We don't have snow for a snowball fight
how about a sand ball fight?
- [Kim] No, throwing sand is the worst idea ever.
No we don't throw sand guys.
No, no we don't throw sand.
We don't throw sand. - Let see how it works.
- [Kim] Honey we don't throw sand, Honey
That's bad, honey.
- Then there was more bad news.
- Okay guys we just got a notification
for another flight delay.
We're gonna roll with it.
This is all about just rolling with it.
We're gonna roll with it and do this dance.
Second day, fingers crossed.
I had hope.
Are you feeling hopeful?
- No, no are you kidding me?
- He was right.
I don't say it often.
But we were delayed.
Again.
- And that flight attendant,
I think it was the same flight attendant,
came back out and over the airwaves
and was like hey, this is the airline
we're gonna delay you again
and keep you in limbo and make empty promises,
and you're gonna eat terrible food
and you're gonna feel empty inside.
Thanks bye.
All right so eight hours, eight more hours at the airport.
- [Kim] They canceled our flight.
- [Penn] They canceled the flight.
We know that other flights have taken off and landed
but yeah not this time, okay bye.
- So on the evening of the second day
trying to get out we had to scramble to find a hotel.
- Mm hm.
- So we tried super hard to get out of Tampa
for two straight days.
- Two days.
- And we felt we deserved to wear
whatever bathrobe the hotel gave us now
because our flights have been canceled
for two straight days.
- Yes the first one was mechanical.
- The second one was-- - Weather.
- Them stringing us along.
- Oh food.
- We also got room service.
Do not judge us, we deserve it.
- 99.9% of the people have been trying their hardest.
- There is .01% of the people who did not
fix the plane yesterday
and then they didn't tell us so I have,
I've been trying to control my rage.
I'm happy to be here
- [Penn] We only have to wake up at 5:00 a.m.
- I'm happy and I'm just gonna still dance.
- Woo dance in those shoes.
All right so day three
Sunshine here is gone.
She like, she starts, like I wake up
and I see this face just lingering over me.
She's like get me out of her, get me out of here
get me out of here, get me out of here
get me out of here!
(laughing)
- [Kim] Day three and we are a little loopy.
- It's 5:00 a.m.
- You've been up since when?
- 3:00 a.m.
- 3:00 a.m. and so we got to the airport super early.
- [Kim] Then almost immediately we hear the announcement.
- [Penn] Yeah this hi, yeah hey.
This has nothing to do with weather.
This is a mechanical issue again,
and like a three hour delay.
- I
lost
my
mind.
- You just started randomly going Mechanical?
Mechanical issues?
Mechanical issues.
You were shouting,
just like you weren't shouting
at anyone in particular.
- Not at anyone, it's not that person's fault
but my head I'm sure started spinning around.
- [Penn] Mechanical Issues.
- Yes it was, I was losing my mind.
- They've booked us on an afternoon flight
from Tampa to Raleigh.
It's seven hours from now.
- [Woman] Once again folks,
I just talked to captain aboard the aircraft
and we are waiting for a part coming in from Atlanta.
- So here's how we handled it.
We got our money back from this airline.
We bought a ticket from another airline.
It was not cheaper but it was going to get us home
and it had a layover so we made it on a plane.
- Got on a plane.
- And we made it to Charlotte.
We were like two hours away, we had one more flight.
One more flight!
- We made it to Charlotte.
But there are new ways to be delayed
that we've discovered.
It's not just weather or mechanical issues.
This time it's just people.
- We're short one flight attendant.
- [Kim] I could be the flight attendant.
- They're trying to find one.
- [Kim] Okay I could like audition for it.
- [Penn] This aircraft is equipped with six exits,
two in the front, two in the middle and two in the rear.
In the unlikely event of a water landing,
take this thing, blow on it, pump this thing.
Here's how you put your seatbelt on.
Get some peanuts, sit down, shut up.
Okay we're trying really hard to find the positive in this.
We've been doing this for a while
and I'm running out of stuff, but
but,
I did find a strawberry on the ground
underneath someone's luggage cart.
- [Kim] There's nature's beauty in everything honey.
After about an hour or so,
they did find a flight attendant.
So they started boarding
and then they stopped.
So we're boarding, we're very excited,
and then they said you know what
we're gonna stop boarding just to see what's goin' on.
- And it was so close to us boarding
but then they just stopped boarding for no reason
- [Woman] I apologize that we had to hold off on boarding.
Apparently systems is trying to take our crew
and the captain and the crew want to go to Raleigh
and they don't want to delay you any further.
So the captain has called systems
and has informed them that we have boarded
almost half the customers.
- [Penn] Wait so what's happening?
- So they want to take the crew.
- [Penn] Who's systems?
- Who is systems?
Systems needs to suck it.
(laughing)
- So that you saw, you saw a little bit
of Kim actually with smoke shooting out of her head.
But like five seconds later
they came back and they said hey good news guys
we won the argument and we can keep our flight crew.
Like that's a thing.
- Woo!
Yay!!
- So I guess the captain arm wrestled the system person.
- [Penn] It was like Leo in The Matrix.
- Yes.
- [Penn] Like they went against the computer.
- And now we're gonna get on the plane
and they said to go as fast at possible
so they don't change their minds.
- [Penn] What do you think that conversation was?
- No.
- [Penn] I want it, no I want it, no I want it.
- Yes I was directing my anger at the system
and whatever Matrix style operation
is happening for the system.
- The good news is we got on the plane,
we got home, we're here.
But we still don't understand why we couldn't
have been there 48 hours earlier.
- Yes and it's important to note
that Lola finally got to make her snowman.
What do you think, a snowman or a sandman?
- Definitely snowman.
Sandman are painful and they get in your hair.
- Thank you for watching.
It is not lost on me that the last time we flew
my son puked everywhere.
(gagging)
- And this time it took us three days to get out.
So we will give you all advanced notice
if we're gonna be in an airport
in the near future and then you can avoid us okay?
- Thank you for following The Holder Mess
We really appreciate you being here.
Leave a comment.
Have you ever had a travel nightmare like this?
- I bet you have.
Everyone has these-- - Everyone has them.
Okay.