three two and one and here we go hey everybody how you doing it's Bruce here
with traveling with Bruce today's video is about Princess Cruise Lines the
medallion program and I think this is quite an interesting a story by the way
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grows we're going on our first group cruise on the harmony of the Seas
December 2020 and we're leaving Port Canaveral heading to perfect eight coke
okay we're going to st. Kitts going to st. Thomas and I would love to have you
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for you please come and join me now the story I have for you today is about
Princess Cruise Line's Princess Cruise Line's has been doing this now for about
two years they've been adding what's called their medallion program this is
where you get an arm wrist with a little quarter size chip inside this this is
armband and the chip acts as a sensor for you and it's really unbelievable
just to kind of give you an idea of what princess has been doing by the way
they're owned by Carnival and this will eventually be carnival wide I think
every Cruise Line Carnival has will be doing this they will take a typical ship
and add 72 miles of cabling to a ship in order to set up this this medallion
program they'll add 4,000 sensors they add 650 readers 500 edge computing
devices I'm just reading them these notes here and over 4000 interactive
portals that are going onto the ship and and it allows you as a passenger
wherever on wherever you are on the ship whether you're deep in the middle of
the lower decks the upper decks the front the back doesn't matter wherever
you are your sensor will in effect let you and your party know where you are at
all times I guess I'm going to say you'll be on the ship with your iPhone
most people nowadays are carrying their iPhones with them wherever they go
including onboard cruise ship and you you will know where your wife is your
wife will know where you are you'll know where your kids are anywhere
on the ship so if there's an emergency the staff on the ship won't be able to
reach any of you at any time in person but the other thing about this this
system that's really unbelievable is when you book your cruise going forward
with princess every ship that they have with this medallion program you're going
to be able to pre-register everything like you always do on your on the
website you're gonna have your medallions before you get to the yo to
the ship it's just gonna make embarkation a lot faster everything is
already pre-done already preloaded into the system I think all you need to do
now is get your picture taken a facial recognition photo taken and you're good
to go to order anything onboard the ship is automatic just let me pardon me while
I put on my glasses once on the ship once you approach your
cabin door the door automatically unlocks you don't have to swipe any
things since or anything you just automatically a lot you can order
refreshments or anything on the ship from anywhere in the ship and the crew
knows where you are and again you'll do that on your phone you're touched you
touch pad on your telephone and the crew knows exactly where you're located if
you're on the upper deck by the back of the pool where the pool is at the back
they know you're there if you're in the middle of the ship on the pool deck
there if they know you're in your cabin they know you're there if you're in the
library they know you're there in the lobby it doesn't matter if they'll find
you and they'll automatically bring you whatever you order all food and beverage
purchases are automatically added to your master account you don't have to
process anything have to sign anything you just it's just automatically done
you can easily locate your family members in case of emergencies they can
find you interactive game play and on-demand entertainment is enable
through the portal screens located throughout the ship and guests will
receive a new medallion armband for every cruise that they take but their
online profiles and preferences are retained so you don't have to reload
everything a second time so if you're gonna go on up on a Princess cruise line
voyage once a year next year when you go you receive your your new armband with
the new medallion on it the ship's waiting for you they got all
the info they need about you they know your name they you know what you look
like they know your preferences they remember what it is you like I'm the
kind of guy that likes to have a diet coke can of Diet Coke at dinner time
when I'm in the main dining room or when I'm in the specialty restaurant since
I'm a non drinker I'll go on this ship next year or any one of the other ships
next year when I get to my table and the waiter comes by to see how we're doing
and if anything like that waiters gonna ask me would you like a diet coke with
your dinners mr. Foreman they remember they it's not
they remember they know it's all embedded and I have to in effect tell
them no tonight I prefer a glass of wine because I've decided to start drinking
it's pretty handy they'll also know that last time you were here at the
steakhouse you ordered the philomene eel medium-rare do you still like your steak
medium-rare we're talking a lot of the little things and this is the kind of
stuff that high-end passengers have been paying top dollar for for the last
number of decades to have this personalized kinds of service it's now
coming down to the rest of us these these systems are set up in such a way
they know our preferences what we like what we like to order they can tell by
how many times we ordered the pizza or what kind of pizza we ordered our or
whether we've gone to the go to the spa like I do if I want a spa package
they're gonna pretty well know Bruce is gonna need a spa package they're gonna
ask me they're gonna be proactive do you want to know why I get the spa package
this for this cruise again Bruce all the things that my wife likes the same thing
this is what you pay a top dollar for person
service and remembering your your tastes but you don't have to pay the thousand
bucks a night to get it let me have seen to see how it goes
systemwide I see carnival doing this across the board over the next five to
ten years costs will cost them hundreds of millions to do it but it'll make them
far far more than what they'll pay it'll happen across cruise lines and
it'll become standard-issue hotels have been trying to do this for years but
they haven't perfected it yet but don't be surprised hotel chains will have the
same kind of thing set up completely worldwide as well anyway there you go I
hope you liked this video hope you enjoy the glimpse into the future here if you
liked the video give it a thumbs ups and please consider subscribing to my
channel love to have you join us and check the link down below for our group
cruise Harmon in the Seas December 2020 love to have you join us we're gonna
have some fun thanks again for joining me everybody it's Bruce with driving if
what you're saying see you next time bye for now