hey everyone nicholas and i wanted to give you guys some good news on some different
options in terms of how to help you guys with your unemployment claims
so last week there was some news that came out that edd is now going to be having two full-time
staffers work at each legislator's office okay and they're solely going to be working on unemployment
claims so what this means guys right is that if you contact your legislator and you know
the legislator in your area they actually will have edd reps now working for quite some time i
mean this is probably from what i can tell i think it's going out at least for six months
your claim questions will be given to an edd employee at that office instead of you having
to wait in the dark hole for weeks and weeks and weeks and weeks so this is really good news right
like contact your assemblyman so look i'm going to put a description in this so look down in the
description box below i'm going to put a link on how to find your state assembly member okay
it actually looks it up it's a pretty sweet little tool okay so make sure you do this and make sure
you contact your assembly member okay now look i'm also going to read the news article because you
know that's always fun and if you guys have any questions on that let me know let's go take a look
at the news article right now the edd development department is hoping to lessen benefits backlog
by having two staffers working full-time in each california legislative office focusing
solely on edd claims with funding coming from the existing assembly operating funds these
extra staffers are hired to help to take some of the caseload from the legislative staff who
have taken on an important role in addressing constituent issues with unemployment benefits
the extra help was added for some offices as early as june assembly member jim patterson from fresno
told abc 10 that his own office has been handling an enormous influx of claimants frustrated with
edd's phone system every single member of my staff both in sacramento and in fresno have edd cases
they're working on and they're in the hundreds and my staff is just about burnt out however
when asked whether the two edd staffers will make a significant impact assemblyman assembly member
patterson responded no not really he states i appreciate the fact that we're getting some extra
help but this is a demonstration of really how bad the edd is operating that they now have
to use our offices and our staff to do edd case work and get people their benefits patterson said
staffing issues are just one part of a larger problem with edd's rollout of unemployment
benefits patterson pointed out edd has been plagued with rampant fraud technology issues that
have locked out many receiving their benefits and a backlog on paying benefits that the department
now says may not be cleared until the end of the summer i still think that there will be a huge
backlog and the edd will still be failing so many because the fundamental problem hasn't been solved
which is the cobalt technology a call center that absolutely fails and a contract with bank
of america that is causing more problems i think than the contract is worth edd recently renewed
its contract with bank of america to continue setting up debit cards for people to collect
unemployed benefits however bank of america says it wants out of the contract altogether
when paterson criticized the cobalt technology that edd continues to use he is not alone
cobalt was once the world's default programming language in the post-world war ii era he states
we are home of the silicon valley geniuses that solve problems like these all the time
in the public sector and yet california has bureaucracies that were built in the 60s and 70s
they've never been modernized the assemblyman said that the edd issues have hindered his
own office from helping other constituents or dealing with other pressing problems in his area
he said that adding more staff to specifically focus on unemployment claims
or having the department on focus or having the department focused on customer service
which has been identified in the past as a problem is ignoring larger issues within the
department like outdated technology the fact we are hiring individuals to do the work of managing
the files and the complaints and the concerns of people that should be getting answers from edd
demonstrates that the problem is way beyond their ability to solve
and the technology is failing so dramatically that we're stepping in and doing our best
okay guys like assembly member patterson not very happy guy he's been a pretty outspoken critic of
some of the situations that edd is going through and i think at the same time he's trying to help
them right so guys look this is still a good news right like edd is now going to be working
with two full-time edd staff members in each legislator's office so i highly recommend that
if you are trying to get your case fixed you know depending on what's going on whether it's appeals
you haven't heard from you're waiting for an interview you know you have an id me issues you're
a pending status the list goes on and on and on i do suggest that you contact your assembly member
and i really suggest you contact your district assembly member and again i'm
putting that tool in the description box below so on top of going ahead and contacting your
assembly member i encourage you guys to keep calling i'm going to put the
demos in the back end of the video as always there's the free version that works about 50
of the time but if you get tired of dialing that way there's always the paid version and that gets
you through when you want it when you need it and that's a great option if you value your time
okay and that service is called claimer and i'll put those demos coming up in just a second
so with that said guys i appreciate this thanks for helping me grow out the channel thanks for
watching this continue to like and subscribe i'll keep making videos if you guys have any ideas for
videos please let me know i'd love to hear about them thanks for watching again we'll see you soon
so here's a little trick to call someone quickly although it's still very slow so dial eight three
three nine seven eight two five one one and you'll hit one for english at about one minute and twenty
seconds later you're going to hit one three two to navigate through the menu very quickly
99 times out of 100 they're just going to say thank you for calling we're too busy to take
your call now and then they're going to hang up on you just redial again and again and again
now you'll always be able to call this number over and over again for free but i'm going to show you
how to use a paid version that helps a lot all right guys so we're going to go to claimer.com
first thing you'll do is enter in your phone number including the zip code the next thing
is go ahead and select california from the scroll down list now that you've done that press the call
now button this next screen is very simple you'll enter your name your email and all of your card
information press the green pay button to move on now you're going to get a success message
this success message will let you know that you should be receiving a call from 800-300-5616
all right now that you received this phone number answer it and stay on hold this is
your callback from edd do not use their hold feature all right they will disconnect you
stay on the line until an edd rep picks up