all right so I'm in the process of
reviewing the ass Rock Challenger D 5500
xt video car everything was going great
actually I was a little impressed on the
card and then I went swapping monitors
and everything and all of a sudden I get
this I'm in Windows right now it's not a
it's not a sleep or anything along those
lines
this is Windows installing the driver
for me they thought it was okay to
install it for me that's awesome that no
it wasn't a lot of you have been having
this issue and I've already resolved it
like literally just now but I recreated
now so I can show you guys how to fix it
unfortunately I've lost a lot of work in
a lot of time and unfortunately I'm
gonna have to cry to ass Rock and AMD
and let them know what happened
hopefully this will help them it's not
their fault though this is Microsoft
pushing what they think we want okay so
let me show you how to fix it real quick
this is a raw video I have not had time
to prepare anything so work with me on
this a few things you're going to need
of course a Windows 10 install which is
on here you're going to need a thumb
drive so that you can have ddu and if
you don't know what ddu is i'll go ahead
and link it up above so you guys can
check out that video that video will
also help you in your future updates as
well and a keyboard so let me walk you
through this real quick all right so
what you're going to want to do now is
physically on the computer just tap the
reset button we're gonna tap it about
let's say twelve times or so you know
just every other second just tap it okay
we're trying to enter and I'll do that
one more time just for good measures
when I see my close screen just one more
time because one
what we're trying to do is we're trying
to enter their recovery mode for Windows
okay so we want to see preparing
automatic repair done there that's a
good thing okay so here we're going to
click advanced options then we're gonna
select troubleshoot Advanced Options
again startup settings and then here
we're gonna go ahead and click restart
this is letting us know it's going to
take us to where we can select to go
into Windows Safe Mode don't freak out
when you see this okay here we're gonna
hit number four to enter Safe Mode if
you want it to be on the internet as
well or on your network hit five for
enable safe mode with networking but
we're gonna hit number four
all right so now we're in Windows maybe
a Sud you haven't seen in a while all
right so then here we're gonna
right-click on the start button we're
gonna select Device Manager all right so
you're going to notice exclamation
exclamation exclamation exclamation
emergencies everywhere all right so what
we're going to do here for audio inputs
just go ahead select that one with that
little yellow check uninstall device
uninstall under display adapters Hey
look at that might be your card showing
up but why don't I get video just
right-click on that guy
uninstall device make sure you place a
check here under delete the driver
software for this device click uninstall
all right and just follow that process
everywhere here on your monitor even
right click on here uninstall device
uninstall softer devices Microsoft GS
wave synth right over here sound video
and game controller right click here
uninstall device uninstall and then
don't worry about under system devices
we're all good here now I've already
installed it I've already run it once
before but now we're gonna go to ddu now
remember I said you're going to want to
have it on a thumb drive if you don't
already that way you can just pop it in
here and install it or extract it but
once you have Dede you extracted just go
in here go under DD you go under or
double-click on display driver
uninstaller one very important thing
once this comes up we're gonna go ahead
here click options ok
when you first open it it's going to
look a little bit different here don't
worry too much about everything up here
down here prevent downloads of drivers
from Windows Update when Windows
search for a new driver a new driver for
a device click OK and click close what
that's going to do it's going to stop
Microsoft from automatically downloading
drivers for what they think you need
them for
you can decide that not Microsoft okay
and then here for good measures select
device type GPU setup device AMD and
then we'll click here clean and restart
highly recommended so what this will do
is anything and everything aimed be
related that we've installed here it's
gonna go ahead wipe that out for you
careful if you have a handy professor
and chipset it'll wipe that too
depending on your settings but it's
gonna wipe all that for you and then
it's going to restart the computer so
that none of those drivers are there
anymore holding you back
alright work well almost in Windows hold
on one second alright so we're in
Windows I'm sure you haven't seen this
in a while because you've been going
through this issue now mind you I can't
install it right now because I need to
install my chipset and other stuff but
just when I finished installing Windows
10 seconds later boom the screen went
blank and I knew exactly what that was
so I wanted to show you exactly how to
fix that moving forward this way you
will know exactly what to do you don't
have to reinstall windows you don't have
to wipe and lose all your work you might
lose what you had at that instant but
you won't lose what's on your drive I
never had this before unfortunately at
some point you might but hopefully this
will help you out again aside from this
I've linked up above and I'll link in
the description down below the video
where you can download and utilize it
will explain a little bit more bit where
you can download ddu and you know it'll
run you through all these steps as well
- the device manager part that part I
just kind of figured out on my own got
everything working let me know what you
guys think down in the comments below if
you need any help or anything along
those lines go ahead post it down below
as with all of my videos I will do what
I can to help you guys up dig yeah see
you guys
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