Is your site currently showing an internal server error on it? Well don't
worry I'll show you four different methods that you can use to get it up
and running quickly. The internal server error is actually an issue on the server
itself and sometimes it's not anything to do with your website or your
WordPress installation but sometimes it is. So we'll go through these four items
but just know that you may have to contact your hosting provider as well.
Now note some of these solutions will also be involved using an FTP client
there are several to choose from but the one that I'll be using in this video is
FileZilla so make sure you get your FTP credentials ready and an FTP client
installed on your computer. Alright if your site is down the first thing that
you can look for is you can check for a corrupt
htaccess file to do that let's open up our FTP client. On the right you want to
make sure that you're inside the public HTML of your website so that you can see
things like your htaccess file. Let's right-click and rename this you can
rename it anything we simply don't want it to be the htaccess file name. Once you
rename that you should be able to go to your website and see if you can access
it. If you can access it then that's great then we'll just need to do one
quick thing to get you back up and running quickly and you'll want to make
sure you go into the dashboard of your website head down to Settings, Permalinks.
You don't have to do anything different to it simply scroll down and click Save
Changes. That just makes sure that your permalink structure is the same and that
all of your URLs can be accessed correctly and you should be good to go.
Now if that didn't fix anything then head back over to your FTP client. The
next thing that we can look at is it's possible that maybe you can access your
website fine but you can't access the admin side. If that's the case for you
then increasing the PHP memory limit could help you. Open up a notepad or
something that you can type in and and add memory equals and then the amount
that you want the element to be. I'm gonna do 128 just be on the safe side
and we'll need to save this. Save it as php.ini once we save it we need to
upload it to our admin folder so on the right I'm going to click on admin on the
left let's click refresh and here's my php.ini
I'll right click on that and upload it. Now that that's uploaded you
should be able to go back to your dashboard and see if you can access your
admin area. We've had several users who've tried that in it worked for them.
Now if the admin area isn't the only issue or if none of these have fixed
your problems so far then we'll need to do something else. What we'll need to do
is we need to deactivate all of the plugins it's possible that one of your plugins
is causing the issue so on the right let's make sure that we go up to the
plugins area. Once we can see wp-admin and wp-content let's double click on
wp-content and you see the plugins folder here and we want to, we want to
deactivate all plugins at the same time and the fastest way to do that is to
simply rename the plugins folder so I'm going to right click rename you can
rename this to anything and just say deactivate and then you should be able
to go to your website and see if it works. If it does work that means that
one of your plugins is corrupted. You'll need to activate each plugin
individually until you can find the plugin that is corrupted so you'll want
to go back to the FTP area and we'll rename this back to plugins so I'm going
to right click rename I'll remove that to just plugins. The cool thing about
WordPress is once I've deactivated everything all the plugins are in
deactivated mode so you/we can just head back over to our WordPress dashboard, go
down to plugins, installed plugins and all of the plugins are here they're just
deactivated. So activate each one individually and when you come across
the plugin that causes the problem with your site again then you know that
that's the one wrong. Now it's possible that one of the
core WordPress files is corrupted so we can try uploading a fresh set of core
WordPress files. To do that let's head over to wordpress.org and we'll download
the most recent WordPress installation. Once that's downloaded we need to
extract the files. All right now that we have the folder here we only want to
upload two folders we only want to upload the admin folder and the
wp-includes folder. That ensures that your theme and all your customizations to
your website stay the same so let's go back to our ftp client on the right I'll click
refresh to see the latest now go into my WordPress folder and I want to click on
the admin and then I can control click on includes that's on the left on the
right we want to make sure that we are in the right folder so i'm going to
click on the dots to go up one more level and you see the admin and the
includes folder here so we know we're in the right location. On the left I'm going
to right click and click upload. We do want to overwrite and let's go ahead and
say always use this action and apply it to this queue only. That way we won't get
this notification any more so let's click OK
and this will take a little bit of time to upload you see there are several in
the queue and how many are being successful so I'm going to pause this
and we'll come back when it's done. Now those files have been uploaded you can
head over to your site and see if it works for you one of those four items
should have fixed it if it's a WordPress related issue. If your site is still
suffering the internal server error issue then it's likely something to do
with the server that your site is on and you'll need to contact your hosting
provider to get them to fix it. Did you learn something from today's video? If so
subscribe to our YouTube channel and we'll send more helpful tips to help you
manage your WordPress website and thanks for watching