Hey guys, it's Ginny Silver with the California Edd Unemployment
Update. I am going to be going through some of the major
questions and concerns that you guys have been voicing over
the last week, so please check the Timestamp menu for the
information on your specific topic down below.
First, many of you are still having extreme difficulty contacting
Edd customer service and need help getting through the California
Edd phone line.
For those of you who cannot reach the Edd, I recommend that
you contact your assembly member.
The assembly members are still acting as a liaison between
Edd claimants and the Edd itself, so reaching out to them
will help them to get in contact with Edd on your behalf.
I'm going to leave the link on how to locate your assembly
member in the video description.
Next, if you must call the Edd directly, unfortunately, they
have changed their phone lines within the last month or so.
The 134 trick which I have shown on my channel previously,
unfortunately, no longer works.
The only trick to get through to the Edd directly at this
time is by using a paid third party service called Claimer.
I've done several videos on Claimer and you can watch me
test it out and talk with the CEO on Zoom, and if you use
my link down below, it will save you $5 on their service.
Now, once again, I would recommend starting with contacting
your assembly member because that is the free method.
But for those of you that want to get through to Edd directly,
using the link down below will save you $5 on that first
callback from Claimyr and it will allow Claimyr to redial
the Edd on your behalf and then forward the successful call
back to your phone when it's ready.
Claimer does include up to ten free callbacks should your
call with the Edd be dropped or disconnected.
Next, many of you have been asked for Pua work history documentation
in order to verify your employment, self unemployment, or
plans for employment prior to the pandemic.
Now I have a video that walks you through each exact scenario
and what type of documentation you should send over based
on your type of claim and type of work history or plans for
work, I'm going to link that video in the description down
below. One common question that many of you have voiced on
this topic is when will the Edd get back to me to let me
know that my documentation has been accepted and that this
requirement is cleared from my claim?
Unfortunately, the Edd has stated that they do not have a
deadline in place for when they will have this completed.
I took a recent poll in my community forum, and only a very
small amount of those polled stated that they had in fact
heard back from the Edd.
The Edd is sending out an automatic confirmation once you
submit that documentation, which comes through right away.
However, the Edd then has to look over your documentation
and get back to you on whether or not that documentation
is sufficient and is accepted.
The Edd has not expressed a timeframe on when they will complete
this process or how long it will take.
So if you are among the majority of claimants who have not
heard back from the Edd, unfortunately, that is normal.
It is still normal to be waiting on that acceptance and I
would anticipate it to continue on for quite some time until
we receive a specific time frame from the Edd in a publication.
Next, many of you are asking me why you're receiving this
requirement when you were not a PUA claimant.
I want you guys to understand that it's very important for
all of you to log in to your UI online homepage and check
for this specific notification that you are required to upload
documents. Even if you are not a Pua claimant, you may have
unknowingly received Pua as an extension to UI for a very
brief period.
There was a point in time when the Edd had a lapse in their
computer programming and they had not yet inputted the next
extension for PEUC from stimulus bill legislation.
During this point in time, some claims were put onto a Pua
claim as an extension in the interim.
That means that if you were a UI claimant, you may have received
just a few weeks of Pua without even realizing it, and you
would be required to provide this documentation if requested.
If the Edd requires you to send in this documentation, you
are simply going to send in whatever documents verify your
employment, self employment, or plans for employment or self
employment, or any documentation that shows that you had
to stay home due to the pandemic and could not fulfill your
plans to work.
I go over these details very thoroughly in terms of what
to send in in the video that I'm linking down below.
Next, many of you are wondering if you will be able to receive
additional claim balance if you are still within your benefit
here, but you have reached maximum benefits paid.
The answer here is no.
At this point in time, all extensions have come to an end
with Fed Ed and PEUC extensions coming to a close back in September.
There are no additional extensions to unemployment, and Pua
has also ended in September as well.
California unemployment claims have a benefit year wherein
you can utilize your 26 weeks worth of benefits any time
within that year because there are no current extensions.
Once you get your balance down to zero, you will not receive
additional claim balance until you reach the end of that
benefit year and you file a new claim.
If you qualify for a new claim at that point in time, meaning
that you have worked within the last year and did earn $1,300
or more during your highest quarter in the last year, then
in that scenario, you would qualify to receive a new claim.
Next, many of you are wondering if you are still able to
backdate your unemployment claim.
The answer here is possibly back dating is a very tricky
process and there are a lot of intricacies included in who
qualifies for back dating and exactly what your claim can
qualify for in terms of changes.
Back dating and unemployment claim is quite complicated,
and I go over all of those details in the video linked down
below. In general, if you do qualify to have your claim backdated,
and if you have good cause on why you delayed the request
to backdate your claim, you may potentially qualify still
to backdate.
If you think that you qualify to backdate your claim, you
can click the link in the video description down below for
more information.
Next, for those of you who have received an overpayment notice
from the California Edd stating that you are required to
pay back some of your benefits, I want you to understand
that you may be able to apply for an overpayment waiver.
If you qualify in order to qualify for an overpayment waiver,
you must have had the overpayment issued to you through no
fault of your own.
Your claim must not be fraudulent and you must not have submitted
any false statements.
Additionally, you must be able to prove that paying back
these benefits would provide you with a severe financial
hardship, and you must provide documentation to support that
upon receiving your overpayment notice on the back of the
notice, you will be able to access information on how you
can apply for an overpayment waiver in order to be considered
for an overpayment waiver.
The Edd does state on the overpayment notice that you are
required to submit this request within ten days of receipt
of your overpayment notice.
Okay, you guys, I hope that was helpful for those of you
undergoing any of these experiences right now.
Please let me know your feedback in the comments down below.
I'm particularly interested to hear back from my community
in the comments regarding your situation with work documentation
being accepted, as well as overpayment notices being issued.
If you are affected by either one of those, please let me
know what you have received from the Edd if your documentation
has been accepted.
If you have not heard back or if you have received an overpayment
notice.