if your reports have different numbers than mine after you finish the exercise then all
you have to do is double click on any different number in the trial balance let's take a look
at the trial balance and see what happens for example if your video income number is different
than four thousand four hundred then I suggest that you double click and take a look at every
single transaction in the video income account there are four invoices with these dates numbers
names and amounts you can also do that for the editing income account double click the editing
income ending balance and you can see every single transaction that was recorded into editing income
you should have the same dates invoice numbers and amounts notice that every transaction in
the editing income account so far is an invoice now the great thing about QuickBooks is you can
view any transaction that you see listed in a report all you have to do is double click for
example if I want to see invoice number seven and exactly what I put all I would have to do is move
the mouse to invoice number seven and double click here's all the information than I put in
the invoice in case I need to see something that the report can't show me let me close it out let's
close out editing income double click video income here are all the invoices and video income let's
take a look at number 5 double click right on invoice number 5 as it's listed in the report and
here we are anything you put in the memo any other piece of data you need to see you can see just
with a double click once you have the window open you can change anything you want QuickBooks makes
it easy to fix your mistakes any change you make will immediately affect the report results let's
make a big change on a different invoice let's close out invoice number five let's close the
video income account open up the editing income account with a double-click right on the balance
and let's take a look at invoice number seven when we double click right on the line invoice number
seven opens up and we can see what we put let's change the quantity from 15 to 1500 to save the
field we push the tab key on your keyboard at the moment I pushed the key notice QuickBooks
multiplies and now we have a huge invoice for tooth tooth hundred and ten thousand dollars
when we click Save & close QuickBooks will ask us if we're sure we want to change the transaction
when we click yes we can immediately see invoice number seven has changed to two hundred and ten
thousand dollars when we close out the editing income account we can see that the trial balance
has changed editing income has blown up to a huge number accounts receivable has also blown up to a
huge number because invoice number seven is also recorded in the general ledger account accounts
receivable let's take a look double click on the balance of accounts receivable and now you can see
all of the invoices listed here an invoice number seven is also listed here and you can see it looks
the way it looks after we changed it let's fix it and change it back double click on invoice
number seven click in the quantity field change it back to 15 it will multiply when you push the
tab key and now you have the correct amount of the invoice when you click Save and close QuickBooks
will always ask you if you are sure you want to change the transaction we click yes and you
can see invoice number seven is back down to the original amount and when we go back to the trial
balance everything is back to normal this is what you have to do to find and fix any mistakes you
have if your trial balance is different from this consider this question is it possible that the
trial balance can be correct but the customer balance detail is wrong some students who are
doing this video have the same exact numbers in their trial balance but have different numbers for
the ending balances of the individual customers on the customer balance detail if that's possible
then what would be the only mistake that you could make that would allow accounts receivable in the
trial balance to be correct but the customer balance detail and the individual balances of
the customers wrong think about it what if you put the wrong item if you put the wrong item
would that allow account receivable in the trial balance to be correct even though the customer
balance detail is wrong what if you put the wrong quantity would that allow account receivable in
the trial balance to be correct even though the customer balance detail is wrong and what if you
put the wrong date would that cause the condition we're asking about you can pause the video if you
need another minute or two to think about the answer the answer is you put the wrong customer
on an invoice think about what that would affect and what that would not affect let me show you
here's our trial balance with account receivable equaling twenty one thousand eight hundred twenty
now here's our customer balance detail that shows the total of all customers 20 1820 so
it seems like everything's fine however if you look closely you see that Betty
has three invoices and kandi only has two now watch what I'm going to do here I'm going to
take invoice number six for Betty and I'm going to change the name on the invoice from Betty to
candy I will double click and I will change the name on the invoice from Betty to candy
now when I click Save and close and click yes regarding the warning to change the transaction
we now notice that invoice number six has become a candy invoice we now notice that
Betty only has two invoices and now candy has three however the total down here the
total of all customers together still equals twenty one thousand eight hundred twenty just
like it says in the trial balance on account receivable so if we put the wrong customer on
invoice number six one customer's balance will be too high and another customers balance will
be too low by the same amount but total account receivable will be the same and will match the
account receivable in my trial balance let's fix it double click on number six change candy back
to Betty for this particular invoice save and close click yes to save the transaction after
the warning message and now the numbers are back where they should be where Betty's balance is
seven thousand two hundred eighty and Candy's balance is five thousand five hundred forty