in this video we're going to answer the
situational interview question tell me
at a time when you had to work with a
difficult question I love this question
this is my favorite one I think in this
video you're going to learn why this
question laughs how to answer it
step-by-step and how to wrap it up great
so stay tuned
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you
okay why is this question asked so the
interviewer is asking you the question
they want to see how you handle when you
have a problem with somebody in your
group or somebody hit you with so things
like this come up at work all the time
where you don't agree with someone when
you're trying to get someone to do
something for you and you can't because
they don't want to so how you answer
this question you may guess you're going
to tell a story so using the sorry
formula which we'll go through here so
sorry means situation actions results
interesting future and how you answer it
is we tell the stories at the beginning
middle and end so the story should be
memorable interesting and include enough
detail into pictures for the interviewer
so they want to please that you don't
get personal or caught up in workplace
drama they want to see that we deal with
situations at hand diplomatically and
are focused on the outcomes that you
want it's easy to get caught up in
emotions of anger frustration they want
to see that you just get to the point
and sakra matically give the problem so
let's talk about the key actions that
you would take and how you might answer
the question so first one we set the
stage which is a situation where you
describe what's going on so an example
here might be doing is a lovely
co-worker who is a very nice person but
he's dead like audiences so they just
don't pay attention to that on flex pay
so say you were working with this person
and you were working on an important
thing that needs to be completed on a
certain day and he wasn't meeting
deadlines and we were sure he wasn't
going to meet this team coming up so
that's how you set the stage so step
number two is where you talk about the
actions that you took so the actions
here for example might be that you
approached your coworker and figured out
what was going on
and you offer to help him
and the three would be the results that
came to me action so then you would
explain what happened so for example
when you spoke to your coworker he
mentioned that he was overworked was
frustrated and he didn't have time to do
everything that was expected of him so
how do you solve the situation was he
offered to help him and we were offered
to get some projects off of his plate by
speaking to his manager with him so that
he could meet the deadlines that new
news is next and step number four what
could you learn this is where the
interesting features come in so you
learned for example that to speak to
understand first is to help second so
it's not to go in anger or frustration
which is what most people would probably
do when someone wasn't doing that they
you have done so instead of this we took
a different approach which worked out
very well because your coworker was
appreciative and understood in and
you're even against the project
completed on time and there we have it a
solid example of how to answer this
behavioral question tell me about a time
you dealt with a difficult coworker
thank you for watching and if you'd like
more help to these types of questions
you can click the link below to get the
free instant access to the downloadable
free guides with situational
interviewing in this guide what you will
learn and you can get access to it
immediately what you will learn is an
in-depth look at the sorry formula and
the psychology behind it and why it
works you will get a series of complete
concrete examples for the top 10 most
commonly asked situational interview
questions you will also get fill in the
blank template for each questions so all
you need to do is fill in the blanks
with your own personal story practice
them and really set to go and if you're
still getting stuck because preparing
your own stories is tough it's difficult
to come up with them on the spot I've
also included 25 questions that you can
ask yourself to come up with their own
stories much quicker and more
you'll also get this in a beautifully
designed workbook designed specifically
for you to prepare for your next
interview by the end of working through
the guide will be totally ready for any
situation
interview questions that comes your way
that's my promise series so download it
now thank you so much for watching and I
will see you next week
right here I'm 92
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