Hi, my name is Richard McMunn from the interview training company, PassMyInterview.com. And
in this tutorial, I'm going to teach you how to pass a hospital job interview. So, if you
have any kind of job interview coming up within a hospital, please make sure you stay tuned,
watch this tutorial fully from beginning to end, because I promise to help make you the
STANDOUT CANDIDATE! And to achieve that goal, this is what I will cover. I am going to give
you a list of interview questions for all hospital jobs and careers. I will also give
you EXAMPLE ANSWERS to those hospital interview questions to help you succeed. I will also
give you some REALLY STRONG TIPS on how to be the standout candidate at your hospital
job interview. And I will also tell you about FURTHER RESOURCES you can get access to, including
these slides to help you pass your hospital job interview! So, four reasons why you should
stay tuned. Just very quickly, before I get into the hospital job interview questions
and answers and the tips, a very warm welcome to this presentation. My name is Richard McMunn.
That is me there in the center of the screen. I am a former Fire Officer of 17 years. And
since then, I've been helping people to successfully pass their job interviews. And I always do
that by giving you TOP-SCORING ANSWERS you can't find anywhere else! On that basis, please
do make sure you HIT THE SUBSCRIBE BUTTON so you don't miss out on any of the content
I upload. You can also connect with me on LinkedIn.com. I've put my LinkedIn.com link
in the description below the video, and it's always great to connect with like-minded professionals
such as yourself. And please do make sure you GIVE THE VIDEO A LIKE because if I see
you liking the video, that encourages me to create more content for you. Thank you very
much! So, the first question I want you to prepare for is: Introduce yourself and tell
me why we should hire you to work at this hospital? Now, my tip for answering this question
is make sure you demonstrate in your answer you have the skills and the qualities needed
to work in a difficult hospital environment. The skills needed to work in any hospital
include professionalism, adaptability, quick thinking, strong decision making and judgment
skills, and an ability to work hard and remain calm whilst under pressure. Here is my suggested
answer to that very first interview question: Introduce yourself and tell me why we should
hire you to work at this hospital? Here we go. “Before applying for this position with
your hospital, I took the time to read the job description carefully to make sure I could
meet the demands of the role. I have lots of experience working with others to achieve
the same project, task or goal, I can be relied upon to carry out my responsibilities to a
high standard, and I will always follow the necessary rules, regulations, codes of conduct
and the operational procedures that are laid down by the hospital. I also have a variety
of skills and qualities that will help me contribute to the hospital team. These include
flexibility and adaptability, a calm and patient demeanor, the ability to show empathy and
understanding, and experience of remaining calm under pressure which will enable me to
make effective decisions that are in the best interest of visitors, patients and users of
this hospital. Finally, I am ready to start work and I give you my assurance that I will
learn the role quickly so I can start contributing to the team in as fast a timeframe as possible.”
That is a very confident, positive answer that is filled with the different qualities
and skills needed to work in any hospital. Now, you can either pause the video if you
want to, and take a note of the answers as I progress, or if you want to wait, I will
tell you where you can download my full set of 26 Hospital Job Interview Questions and
Top scoring answers, including the ones I am working through with you today! The next
question, what has attracted you to this hospital in particular? So, why do you want to work
for our hospital? Now, before you attend your hospital job interview, make sure you take
some time to read about their latest news stories relating to the hospital and also
make sure you check out their values and their patient charter or mission statement. All
hospitals have a set of values. Here's a great answer to this common hospital job interview
question! “Before applying for this job, I took the time to research the good work
you do at the hospital and also what your plans are for the future. The vision of the
hospital is to deliver kind, compassionate and sustainable services for people within
the community, and you also want to be recognized as a caring organization. This is important
to me in my work too, and it will feel good to know everyone at the hospital is working
towards the same objectives. Your values are also something that are attractive to me.
You put patients first in all areas of your work, you respect everyone who visits the
hospital and who works here, your desire is to continually learn and improve, and you
aim to deliver consistent and sustainable excellence in all medical care and treatment.
I feel this hospital will be somewhere I can work for a long period of time alongside like-minded
professionals who are all achieving the same objective.” I like the answer because you
are not just giving one reason why you are attracted to their hospital. That answer shows
that you've research them and most importantly, you are talking about their values. The next
question. Think of a time where you dealt with an upset or angry person. What did you
do to defuse the situation? Now, obviously, working in any hospital job role requires
an ability to defuse potentially difficult situations or patients. In your answer to
this tough hospital interview question, make sure you show a level of understanding for
the situation patients might be in and have a set process for defusing the issue. Here
is my suggested answer. “In a previous role I was dealing with an angry customer who was
making a complaint about the service they had received. It was my job to diffuse the
situation to prevent it from escalating before providing a resolution to the problem. In
any type of situation like this, it’s important to not take it personally – the person may
be upset for valid reasons, so I would show empathy where appropriate. I listened to his
complaint, apologized and then asked clarifying questions to get to the bottom of the issue.
This had the effect of calming him down because he felt valued and listened to. After I had
gathered all information needed, I then set about putting things right for him. At the
end, he thanked me for taking his complaint seriously and for resolving it quickly and
professionally.” So that shows that you are not fazed by this type of situation. You
can deal with it with confidence. And you also have a set process you are following.
Now, don't go anywhere because I still have more questions to work through with you, including
top-scoring answers. But when you're ready, if you want to CLICK THAT LINK in the top
right-hand corner of the video, it will take you through to my website, PassMyInterview.com,
where you can download my full set of 26 Hospital Job Interview Questions and Answers, including
the ones we are working through together today! But let's move on to the next question. How
would you manage your workload whilst working for this hospital? Now, this is a very common
interview question asked during hospital job interviews. The reason it is asked is because
all roles require an ability to not only manage your own workload, but also make sure you
do not fall behind or lower your standards of working. With the pressure hospitals are
under, the workload is only likely to increase further. We need to make sure we give a strong
and confident answer to this question. Here it is. “When managing my workload, I always
follow a set process and consider various factors. For example, I always get in the
habit of GETTING TO WORK EARLY – this enables me to compose myself, prepare for my workload
and consider the day head. I will TAKE NOTES of what I need to achieve and ESTIMATE HOW
LONG each task will take. I then conduct an APPRAISAL of each task and PRIORTISE what
needs to be done, and in what order. I try to MINIMISE DISTRACTIONS and I will not get
dragged into conversations with others unless I am on a designated break. I always LISTEN
to people I am working with, including patients to make sure I fully understand what needs
to be done, and I will also TAKE BREAKS when the opportunity arises, as by doing so serves
to increase energy levels throughout the day. Finally, whilst am somebody who will work
hard and take on as much as possible, I am not afraid to SAY NO to people when needed.”
That’s a very good answer to that question, how would you manage your workload whilst
working for this hospital? And it shows that you have a set process you can use, but you
will also consider the different factors that can implement effective working. The next
question. What are the biggest challenges this hospital will face in the future? This
is another very common hospital job interview question! But again, this is a workload related
interview question that assesses your understanding of the level of pressure health care organizations
will be under in the future and how you will respond to those challenges. Here's a great
answer. “I believe there will be at least FIVE SIGNIFICANT CHALLENGES facing hospitals
and healthcare organisations in the not too distant future. These include an AGING AND
GROWING POPULATION – with life expectancy increasing, this means healthcare organizations
and hospitals will need to be more efficient and effective in their daily work, prioritising
what care can be provided and exploring remote ways of providing consultations to ease the
burden on services. There is also likely to be a RESTRICTIVE FINANCIAL BUDGET for the
hospital to manage, whilst still ensuring high standards of care and treatment are provided.
There could also be a potential SKILLS-SHORTAGE in certain hospital and healthcare roles,
and it will be important to plan for those well in advance of there being an issue. Another
challenge will be the rise of INFECTIOUS DISEASES that are otherwise unknown, and the pressure
these will place on healthcare services. Finally, whilst there will be ADVANCES IN MEDICAL TREATMENTS
available for our patients, these will come at a cost and assessments will need to be
made to ascertain which ones are utilized and which ones are not.” That shows that
you are highly knowledgeable in the challenges that all hospitals are going to face, not
just now, but also in the future. Another hospital job interview question is: Out of
all the values this hospital works towards, which one stands out and why? Now, as I have
said previously, all hospitals work towards a set of VALUES that encompass all roles and
the way services are delivered. Now, whilst all values are very, very important, here's
my suggested answer. “All of the values are equally as important. However, the one
that stands out to me is PUTTING PATIENTS FIRST. The reason I feel this is such an important
value is because you must remember everyone who works within a hospital from the nurses
and doctors through to the administrative staff, the hospital porters and even the gardeners,
are ALL working for the patients. We are here to serve patients by providing them with a
first-class service that is designed to meet their needs and continually improve and develop
as the years go by.” So that shows that you fully understand that the values are all
equal, but the one that stands out is about PUTTING PATIENTS FIRST. And that's very important!
The next thing to do, let me just take you through to this website… CLICK THAT LINK
in the top right-hand corner of the video and it goes through to my website here, PassMyInterview,com.
And you can download my full set of 26 Job Interview Questions and Answers, top-scoring
answers, including the ones that I have gone through right there with you on the presentation.
I've also put on that page FOUR IMPORTANT TIPS for passing any job interview with any
hospital. Make sure you check that out as well. All that's left for me to say is I hope
you've enjoyed that. Please don't forget to SUBSCRIBE. I would appreciate your support.
Lots of you are passing your job interviews as a result, which is great news! Make sure
you connect to me on LinkedIn.com and please do GIVE THE VIDEO A LIKE - that shows me that
you enjoy the content on our will, therefore create more for you. Thank you very much for
watching and I wish you all the best for passing your job interview. Have a brilliant day!