I'm Ben Gomes and I'm Chris hare and
we're on the Google autocomplete team
and we're about to do the wired
autocomplete interview we get to answer
all kinds of questions from all around
the globe all right why is Google
autocomplete not working when does that
happen what happens yeah that's probably
you Internet it's not us actually in
fact most people when they start up
their machine to check if their
Internet's working go to google.com
simply because we're available in so
many different regions that's close to a
hundred percent in the time yeah why is
Google autocomplete weird people are we
really we ask they already ask all kinds
of questions and you know you get what
you get
why is Google autocomplete racist
unfortunately autocomplete is based on
what other people are searching for and
unfortunately there are people who have
racist views in the world and we try and
get rid of these suggestions the best we
can and if you see them report them to
us we do our best to get rid of them
please why doesn't Google autocomplete
bad words and we do have people who get
frustrated and type in bad words it
doesn't really help their search very
much and so we can not autocomplete your
bad words because it's not likely to
help you your frustration likely gets in
your way do you do Google employees so
this is about us I suppose all right
here we go
always get free food yeah we do oh you
betcha we do yeah we do
it's great do Google employees get free
massages one on your birthday yeah but
otherwise yeah the Google employees use
Gmail yeah we do oh yeah we didn't email
for forever Gmail was an internal
product before we gave it to the outside
world yeah the Google employees take
naps
oh yeah human we do we like people to be
able to do what makes them feel
comfortable and productive and if that
means a nap in the afternoon or in order
for you to do a better job in the
evening so be it people are very curious
about what we do our penalty can Google
employees read my mail nope no no no
nope nope nope
can Google employees see my photos again
nope nope nope nope mm-hmm nope and
Google employees bring dogs to work yeah
can we decided some point with a dog
company contouring a cap to it you can
be a dog to work can Google employees
date each other yeah they can we're
humans too yeah well you know the
restrictions on like dating within your
management chain but in Google employees
sure know some pretty Inc schoolers out
there all right
does Google search oh he's all long
these are long ones the entire web yes
the entire web that we can see all the
pages we can find yep all of it all that
we can see does Google search use
machine learning yes we do actually we
do use machine learning and lots of
parts of Google search it's something
there's something we call rank brain
that uses deep learning to actually
learn to respond to give you better
results over time a great way to think
about machine learning is actually image
recognition so Google Image Search when
you type in blue car we certainly
haven't had somebody go through every
single image on the internet and say
that's a blue car that's a blue car
that's not a blue car you have a couple
of examples like that of blue cars
machine learning takes over Bob's your
uncle we now know what a blue car looks
like yep China so today in mainland
China Google services are blocked
well Google search is blocked you can
see us in Hong Kong or Google Taiwan
coms at TWU but in mainland China search
doesn't work today
does Google search this listen to my oh
my gosh - I'm clumsy no no no no people
tend to ask the questions that other
people ask and so it can seem magical
but we're not reading your mind does
Google search prioritize such results
Google search just progress search
results and it makes use of two things
it makes use of the how important is
this page and how relevant is it to your
query and we do this all with algorithms
but we have humans evaluate whether
we're doing a good job every time we
make a change and he make hundreds -
it's a couple of thousand these changes
a year does Google search PDFs yeah yep
definitely always have there's Google
search Facebook pages yeah yeah oh if
there's public
yep Twitter Instagram - yep
everything that's public mm-hmm we can
see it well search it there's Google
search use boolean I think this query
means boolean search like the kind used
to find in library is where you have to
say a and B or C yeah but we you don't
have to do that but you don't have to
speak to us like a human can Google
search oh yeah we can yep I tree if you
go to the Google assistant it'll
actually if it says audio playing the
background it'll say it'll ask you
what's the song and if you tap on that
it'll tell you what the song is yeah I
sent pixel phone it'll tell you that
even on the home stream it will yep
can Google search but nothing else this
is such the only thing Google can do it
oh no we can do great yeah Android in
Chrome yes assistance yeah pixel with
hardware and home we yeah we just do
search Google search but yeah Google
does a lot of stuff can Google search
the Deep Web
I think what the Deep Web we're
referring to is bits of content that are
disconnected from much of the web it
thinks that this came from much of the
web then we have no way to find it then
can Google search for a face not exactly
I not really but we have this really
cool app that people are using where we
could match your face to a painting the
Google arts and cultures yeah can Google
search history be tracked we remember
your questions or your queries from
people but you can delete them and you
can edit them any way you see fit
I hope this has been informative I hope
it helped you understand how Google
search worked a little bit better and
hope the next time you use autocomplete
or any of the Google search services you
remember the amazing people that
hopefully helped make your journey
amazing