Hey guys, it's Ginny Silver.
I know that many of you with California Edd unemployment
claims are stuck in pending right now, and you can't figure
out why you can't get through to customer service.
So I want to try to walk you through a flow chart that I
made that goes through some of the major reasons why you
might be pending.
Now, first off, you're going to need to know if you're a
UI, PEUC, Fed Ed or if you're PUA.
Look in your UI online, click on Claims History.
Click on Transaction and you'll be able to locate which type
of claim you are.
If it notes you as Tier two or Augmentation, then your PEUC.
And if you're noted as DUA, then your PUA.
So first off for UI, PEUC and Fed Ed claimants.
First off for UI PEUC and Fed Ed claimants has your benefit
year ended.
If Yes, did you file a new claim yet?
No.
The Edd States that you must file a new claim when you reach
the end of your benefit year.
So in that case, you are pending because you have certified
on an expired claim, you must now file a new claim if you
did already file a new claim and your answer here is Yes.
If you were approved for a new claim, a brand new claim is
pending for the first up to three weeks while they are in
review during this point in time, there is nothing that you're
able to do because the Edd sends out your claim to a different
Department and they review your claim as an extra added fraud
protection. So during this review period, all of your certifications
will be noted as pending until you reach the end of that
review, which can take up to three weeks.
Unfortunately, calling into customer service means that they
will simply tell you that you are in review and there is
nothing they can do next where you paid for some weeks, but
not all.
Now, if no, your claim is still in review.
If you are not paid for any weeks, your claim is still in
review. Allow up to three weeks before calling in if Yes
and you are paid for some weeks.
But not all do you have claim week ending 4/10 pending only
claim week ending 4/10 is a problem for many claimants, and
when they call into customer service, Edd is letting them
know that this week ending 4/10 is the first week in a new
quarter. And because it is the first week in a new quarter,
the Edd is putting those claims into review once again to
make sure that they are covering their bases with fraud protection.
Now, if it is not a 4/10 week pending only issue, have you
been asked to complete an ID verification or submit other
documents? If Yes, you will be pending until Edd receives
processes and list to hold.
If no, you most likely have a stop payment alert applied
to your claim in the EDD's computer system.
So if there is no other reason why you would be stuck in
pending some way that you certified or something about your
claim tripped up EDD's internal Stop payment alert system,
which is now holding your payment in order to have this listed.
Unfortunately, you will need to call in to customer service
because they need to gather some sort of additional details
on your claim.
Now, for those of you that are having trouble calling into
customer service, which I know is very difficult.
I do have one trick that is still working for many individuals
to help them call into customer service.
I'm going to link that down below.
In addition, I do very strongly recommend that you contact
your Assembly members who have been very helpful to many
claimants in getting their issues resolved and expedited.
I'm going to leave the link on how to contact your Assembly
member in the video description down below.
Okay, you guys, I hope that was helpful.
Please click, like, Subscribe and leave me a comment down
below.