oh that's hot that's hot chick-fil-a may seem like a good place to work but this company's employee
manual is pretty thick so get ready for 10 bizarre rules that chick-fil-a employees have to follow
strict nail styles i'm gonna make his day and i love him and he loves to play will you marry
me most businesses have standards and rules they expect their employees to abide by when they are
on the clock however some people have pointed out that the successful fast food chain chick-fil-a
may have taken its employee policies to the next level employees that deal with the public are
often expected to maintain a certain level of personal grooming as well as behavior the exact
reasons for these rules can vary but in general employers don't want their customers experienced
to be marred by the appearance or behavior of their employees sometimes it's clearly a matter
of health or safety like when fast food cooks are expected to wash their hands or wear a hair net
these seem like perfectly reasonable rules but what about an employee's fingernails you're
making your business my big not today old lady not today the chick-fil-a employee handbook explains
that workers are not allowed to wear fake nails in customer service areas or food preparation areas
it makes sense to keep these nails away from the food because they can fall off
and contaminate the food but the reason for not being around customer service areas is not so
clear the fast food chain's nail policy is pretty specific about not wanting its employees to come
to work with flashy or gaudy nails that would apparently be viewed negatively by customers
be polite if he wants a sandwich you make daddy a sandwich
many people have to deal with the public during the course of their jobs and this includes the
people who work at chick-fil-a customers can be a handful but people who work in customer service
are expected to treat them with courtesy all fast food chains have expectations and requirements
when it comes to its employees interacting with customers and chick-fil-a is perhaps a little
more strict about this than other companies a little kindness can go a long way and according
to people who have worked for the chain politeness is embedded in the corporate culture and is taken
very seriously at all levels excuse me can i make your day with chick-fil-a former employees suggest
that a commitment to politeness and friendliness start at the job interview apparently the little
things like please and thank you count for a lot at this fast food chain you can't really
blame chick-fil-a for wanting to encourage pleasant and positive interactions between
its employees and its customers as good as the food might be if workers are rude and off-putting
too many customers might decide they can get a chicken sandwich at another fast food restaurant
and like the saying goes you can trap more flies with honey than with vinegar clean uniforms oh
that is good sandwich what the hell did you get part of working in customer service jobs like
the fast food industry is making sure you are reasonably presentable to the public cleanliness
and professionalism are two of the attributes that most businesses want to project and chick-fil-a is
certainly one of those businesses some employees have said that the fast food chain is a little bit
obsessed with its employees having clean uniforms and this attention to detail puts it on the list
of bizarre rules employees are given a set of uniforms at no charge when they begin working they
are required to come to work in a clean uniform and keep them as clean as they can chick-fil-a
is so focused on cleanliness that the company even insists its employees return the uniforms
cleaned and pressed when they stop working for the fastidious fast food chain this chicken isn't that
bad just in case an employee forgets about this stipulation chick-fil-a has a policy to address
this issue the fast food chain reserves the right to withhold an employee's final paycheck until the
company receives the uniform back in the proper condition perhaps a lot of people think this clean
uniform policy is a little over the top but don't forget that cleanliness is next to godliness and
chick-fil-a is a devoutly christian-owned company break times you ate my sandwich it was a simple
mistake it could happen to anyone people who work at fast food chains definitely earn their pay and
their hard work deserves to be rewarded with regular breaks businesses like chick-fil-a are
smart enough to recognize this reality and even if they weren't there are state laws that mandate
that most workers are entitled to a certain amount of break time during a shift at chick-fil-a this
translates into a 30-minute break for any shift that lasts more than five hours even though they
don't have to the chain also gives each employee a seven dollar store credit these regulations don't
usually specify exactly when during a shift these break rules must be honored my sandwich
the people who run chick-fil-a are smart and they realize that it doesn't make sense from a customer
service point of view to allow employees to take their breaks during the restaurant's busiest times
the company refers to these less busy times of the day as non-peak business periods for regular
people who don't speak in resto jargon this means no breaks are allowed during the lunch and dinner
rush however chick-fil-a tells its employees there are certain expectations regarding their
breaks including cleaning up after themselves washing their hands and making sure their
uniform remains clean beyond you're welcome look at the vein on that guy's forehead he's gonna blow
part of the job for anyone who is working in the field of customer service is to be
or at least to act friendly and polite towards the customers they deal with all day long anyone
who has actually worked at a fast food chain or in any customer service job knows that this
requirement can sometimes be easier said than done well i expect that type of language at denny's but
not here common phrases like you're welcome and thank you are spoken enough to have become almost
cliches in the business people are conditioned to say them and hear them but do they really make
that much difference to the customers the people who wrote the rule book for chick-fil-a believe
these demonstrations of courtesy are indeed important and encourage their employees to go
beyond the standard phrases the fast food chain's founder prefers a specific response that he heard
while once staying at a ritz-carlton hotel the story goes that when truett kathy said thank you
to a hotel employee at the ritz-carlton the man responded not with the standard you're welcome
but with the comparatively refreshing words my pleasure cassie was immediately struck
by these words and decided he wanted to incorporate them into his own business
this might seem like an overly specific rule but if you visit one of his stores today there is
a good chance you will hear those words personal grooming after this can we get chick-fil-a because
i am so hungry focus and yes the phrase personal grooming potentially covers a lot of ground when
it comes to an employee's appearance and what a business like chick-fil-a demands of them in
the case of this fast food chain a lot of the personal grooming standards have to do with men
and the specifics of their facial hair like most customer service businesses chick-fil-a wants its
employees to exhibit a professional and welcoming appearance and attitude as much as possible
apparently the people who came up with the grooming standards for this fast food chain
thought a lot about men's facial hair a lot has changed in the last 50 years do they believe that
too many customers might be turned off by too much facial hair based on the company's stated policies
this seems like a pretty good bet because men who work at chick-fil-a are not allowed to display
any type of facial hair beyond a neatly trimmed mustache these regulations are similar to what
men are subject to in the military and so they reflect a fairly traditional and conservative
view of grooming standards these rules preclude anything from a goat tea to bushy sideburns and
sick beards different types of facial hair go in and out of style over the years so this policy
will affect men more or less depending on the prevailing trends this strict grooming policy was
destined to make the list of bizarre rules that chick-fil-a employees have to follow no overcooked
fries allowed i'm a 28 year old man i should be able to eat a chicken sandwich if i want what
people do and don't like when it comes to food is very subjective fast food chains try to take this
into consideration when creating their menus but there is just no way to cater to everyone's tastes
for example some people like hamburgers cooked medium rare while others prefer them more well
done it would be a nightmare for a busy fast food chain to cook every hamburger to order so to avoid
this predicament most chains cook the burgers somewhere in the medium well range most customers
of the fast food chain accept this just as most of them accept the way their french fries are cooked
customers at chick-fil-a used to be able to get their fries cooked well done well done fries means
submerging them in the hot oil for a second time after they are already cooked i'm home according
to the chain this practice was discontinued simply because it took too long and slowed
down the overall experience for customers for an industry that is built around speed slowing down
is a definite no-no even though it disappointed many customers the decision makes some sense from
the company's point of view however from the point of view of many double fried fry fans it
seemed strange if you insist on having your french fries your way you'll have to try someplace else
no jewelry almost i can smell cocoa butter and fried chicken at the same time i don't know about
you guys but that's a win for me a lot of factors go into presenting a professional and inviting
appearance for employees who work at fast food chains chick-fil-a probably has more rules and
regulations that govern their workers appearance than most businesses that deal with the public
the company's policy specifically bans men from wearing earrings and having any visible piercings
with jewelry why this includes tongue nose and lip piercings that some people believe are less than
hygienic and should not be around any kind of food preparation of course any hidden piercings
that aren't visible under normal circumstances an employee might have on his body cannot be
regulated by the fast food chain the same basic rules apply to female employees when it comes to
jewelry the exception to this no jewelry allowed policy is that women are allowed to wear small
earrings as long as the jewelry doesn't have any pieces that dangle down another exception to the
no jewelry policy at chick-fil-a is that both men and women are allowed to wear their wedding rings
as well as watches even with these exceptions to the policy this is still just another bizarre
rule that chick-fil-a employees have to follow cover up tattoos name popeye's favorite food
buttoned-up organizations like the military and many police forces have fairly strict rules about
its people having tattoos that are visible these rules have to do with conveying a professional
appearance as well as respect for the uniform these organizations are starting to re-evaluate
their regulations when it comes to tattoos since more and more people today have them
so some people wonder if chick-fil-a will someday do the same thing regarding its rules on tattoos
as it stands now the fast food chain has a policy that says employees can have tattoos
but they must be concealed while they are on the clock it seems that since the body art is
out of view the fast food chain doesn't take a position on the content or look of the work
where do you think you're going chick-fil-a however does take a little bit more of a specific
stand when it comes to body piercings these rules might seem to be unnecessarily specific
and strict but it seems that the fast food chain has no trouble attracting prospective employees
unfortunately for some people with tattoos that are hard to conceal or have elaborate body
piercings a job working at chick-fil-a just might not be in the cards for them no wild hair colors
because that's what makes chick-fil-a chick plain the fast food chain has a lot of rules that govern
the behavior and appearance of their employees and these rules even extend to their hair color well
they don't actually say you can't dye your hair because you can there is one condition you can dye
your hair as long as it's a natural color like brown black blonde and red these natural looks
are authorized but the fast food chain is fairly adamant that its workers not dye their hair more
exotic colors such as blue green and purple you guys maybe should just suck it up and go to white
castle some businesses don't care that much what color their employee's hair is but chick-fil-a
wants its employees to convey a more traditional appearance for some people hair color might seem
purely like a matter of personal taste but for the popular fast food chain hair color is one of the
bizarre rules that chick-fil-a employees have to follow in addition to hair colors there's also a
policy about particular hair styles hairstyles can sometimes be even more subjective when it
comes to what is considered an eccentric style chick-fil-a doesn't allow its employees to sport
what they consider exotic hairstyles such as mohawks and some shaved styles if your hair is
a major source of your individuality and you just can't part with those bright green locks
then a career at chick-fil-a just might not be in your future we've got more just tap or click for
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