Hey everyone, welcome to another tutorial from windowslovers.com and today I am
gonna show you how to fix if your outlook is working offline, Outlook 2016 is
working offline. so if you are using an Outlook plication to access as all of your
emails and everything and if you use or if you are a Microsoft Office 365 user and
if your office is working offline you can use some of these tips to get it back
online. So let's go ahead and open your outlook and the first thing you got to
check is on the bottom right corner if you see that it says it's working offline.If
it is not saying its working offline but it see if you're not getting any
emails, there might be other issues but if it says it's working offline there's
a very quick fix or very very easy fix for this. All you gotta do is, go to send
/ receive tab and you will see an option "work offline".so you've got to
make sure that this option is not ticked on or if this option is not enabled. So
if you click on it and it will take it It will say it's trying to reconnect
and it will try to say now says that's connected to the exchange and it's
asking for password because I have not entered my password.
but you've got to make sure that it's not working offline by checking if it's
ticked on or ticked off.All right if this fixes your issue , great and if it
does not fix your issue there's something else you can do is actually
recreate your profile. Now to recreate your profile all you gotta do is , go to control panel
it will just start and type in control an open control panel. And by default it
might be in category. What you got to do is change it to small or large icons
it's gonna click on small icons or large icons and then find the mail app.So you
go just click on it and it will open another window and click on show
profiles and there will be an outlook profile.So this is a default profile so
what I would suggest is make sure you take a screenshot of this and keep it
somewhere or just keep it in your clipart. The reason is because we're just
going to test if this is a profile issue so if it's not a profile issue you've
got you've got to have a way to go back to how your email account was before you
actually maade any changes. So what you got to do is you're gonna click an add
and I'm just gonna testit as and name it it as test by clicking ok. let's go fill
in your details and enter your password, next
and once I've created the account what I'm gonna do is, I'm gonna click on the
profile and when I click on that profile select is always used as profile or you
can select from for profile to be used.So when you select from for profile to be used
or what happens is when you open your outlook, it will give you an option to
select which profile you wanna load.What what I mean by that is, if I just open my
outlook application , it'll ask me which profile do you want do i wanna load the
test profile is a new profile that I created. Outlook is the old profile that
i already had. So outlook is the profile I had issues with so what I am trying to do is
I'm trying to test if it's a profile issue. so we'll go ahead and select "test"
and open outlook and see if your outlook is working online but if it's not what
are going to do is you could go back to control panel to the mail app, remove the
test account and select on always use this profile and select the outlook app. And
so that way you don't lose any of your emails we've downloaded or any settings
your email account had. I hope this helped give this video a thumbs up if it
helped. Leave any comments if you have any other issues and we'll try to solve
it together. Thank you