hello there my name is richard mcmahon
from the interview training company
passmyinterview.com and in this tutorial
i'm going to focus on helping you pass
an operations manager interview it does
not matter which company you are being
interviewed for for the role of
operations manager i promise you this
tutorial will make a huge difference to
your preparation in particular i want to
give you a number of interview questions
but more importantly i'm going to give
you high scoring answers so please do
stick around and watch it from beginning
to end so very warm welcome to this
interview training tutorial my name is
richard mcmahon that's me there in the
middle i've been
a manager of operations in the past for
many years so i know what it takes to
pass the interview and i need to give
you which i will do high scoring answers
to the interview questions as always
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much so
before we get into those questions and
answers what is the role of an
operations manager manager so the
operations manager role is basically the
glue that keeps a company operating
efficiently and effectively and it
requires an ability for you to take
responsibility seriously you have to
operate with high levels of consistency
whilst also following organizational
rules policies and procedures
those things are really really important
we're going to focus on demonstrating
them during the answers to the
operations manager interview questions
so let's get straight into them question
number one tell me about yourself and
why you want to become an operations
manager here's my suggested answer
i am very well organized conscientious
and professional in relation to the
tasks that i undertake at work i have
spent time reading the job description
for the role of operations manager and i
am 100 confident i had the necessary
strong work ethics qualities and the
determination to excel within the role i
already have experience of managing
people and operations combined and i
know how important it is to not only
take responsibility for everything that
happens from an operational perspective
but also in respect of making sure my
team hit their targets and they always
maintain high standards i want to become
an operations manager simply because
this is the role i am most comfortable
in and my natural skills my qualities
and my attributes are all geared up for
becoming a highly competent and
productive operations manager if you
hire me i will not let you down so
that's a strong answer that gets you off
on a strong footing
during the first question of your
operations manager interview now
i'm going to move on to
a number of other questions and answers
um but if you want to download a copy of
these i will tell you we can get access
to them as we progress through this
tutorial so please do stick around why
have you chosen our company to become an
operations manager so
many many companies employ operations
manage managers why have you chosen that
here's my suggested answer i've chosen
your company to become operations
manager for three specific reasons
reason number one is because you have a
strong reputation within the industry
for delivering consistently high results
and this means i will be able to perform
my duties knowing i have the support of
the organization reason number two is
that you are clearly popular amongst
your customers which means that
providing i perform the role of
operations manager to a high standard i
will have stable employment for many
years to come finally reason number
three is because during my research into
your company you have clear rules and
guidelines in respect to how you expect
your operations to not only be run but
to also be managed this means if i
become your operations manager i will be
able to perform my duties and
responsibilities by following strict
company rules policies and procedures
which is something i actually prefer to
do
if you have set guidelines to follow as
an operations manager it is far easier
to hit your targets and therefore help
your employer meet their goals and
objectives so that gives three specific
reasons why you have chosen their
company to be operations manager and
they are good strong reasons next
question which part of the job will you
find the most challenging in the first
four weeks of starting as our operations
manager so this assesses it's a very
clever question it's a tough one this
assesses your knowledge of the role that
you're being interviewed for but it also
assesses your understanding of perhaps
your weaknesses or which areas you would
find the toughest so here is my
suggested answer
having read and studied the job
description and the person specification
in detail i feel i have a pretty strong
grasp of the type of work i will be
doing in the early days of becoming your
operations manager in respect of which
aspects i would find the most
challenging that would have to be
quickly but diligently reading up on and
implementing the operational policies
and procedures i would need to adhere to
in order to ensure my team performs to
the necessary standards
in the role of operations manager there
is no time to waste and you don't get a
betting in period where you have the
luxury to learn the role at a steady
pace you simply have to get up and
running fully from the get-go so the
organization can maintain full
operational capacity having said that if
i'm successful today and you hire me to
become your operations manager i plan to
do some homework reading up on the
operational procedures so i can
literally be fully up and running as
soon as i start that's a great answer to
that question it shows that you
understand what's going on in the role
and which will be the challenging bits
and also the benefit for them that you
want to get up and running as soon as
possible now i'm going to give you a
couple more interview questions for your
operations manager interview and but if
you want to download the full set of
operations manager interview questions
and answers in a guide format click that
link in the top right hand corner of
that video and it will take you through
to my website where you can find out
more about how to download them next
question what are the qualities of a
good operations manager here's my answer
the qualities are essentially those that
i read in the job description for the
position they are an ability to follow
operational rules and procedures
ensuring safety protocol is followed at
all times by all staff managing your
staff to ensure the organization's
mission is accomplished being a strong
communicator so that your team
understand their daily goals and tasks
being positive about and open to change
as the organization has to continually
change in order to be successful and
also an understanding of how important
it is to operate with speed efficiency
and accuracy time is basically money and
the operational aspect of a business
must be fast to a very high standard and
a bubble consistent another strong solid
answer next question
here's a tricky one describe your style
of management will you be an easy going
operations manager or will you take a
firm approach to managing people and our
operations here's my suggested answer my
style of management will be firm but
fair one of the first things i will do
if i'm successful in becoming your
operations manager is ensure all staff
are aware of the required standards
expected of them unless you set high
standards things will go wrong and as
your operations manager
i do not want things to either be missed
targets not to be achieved or delays in
any of the operations that i am
responsible for now although i intend
being firm in my approach to management
i will also be approachable and i will
always support my team in the function
of their duties if the team performs
well they will get praised and they will
get rewarded to summarize i will be an
operations manager who sets very high
standards but i will support inspire and
motivate my team to be the best they
possibly can be so that's a really good
answer once again so like i said if you
want to download the full set of
operations manager interview questions
and answers and i strongly recommend you
do because they will make a big
difference to your preparation and
performance at the interview click the
link below the video right now or go
direct to my website pass my interview i
hope you've enjoyed that and i genuinely
hope you pass your interview thank you
very very much for watching and i wish
you all the best in your pursuit to
becoming an operations manager have a
brilliant day thank you very much