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AMIT ZAVERY: Hello, and welcome to Next OnAir.
My name is Amit Zavery.
I am the VP and GM for Business Application Platform
at Google Cloud.
And thank you for taking the time to join us.
Business application platform, that's
our focus for the final week at Next OnAir.
All through today and the rest of the week,
you will hear more from our customers, partners,
and my colleagues on how Google Cloud is leveraging
the power of APIs, no code, and automation
to truly democratize that space of application design
and development.
With the effects of COVID-19, accelerated digital
transformation is the team that emerges as strongly
across all my customer and partner conversations.
Digital transformation journeys have
been forced to accelerate over this period with years
of transformation been pushed forward
within just a few months.
This new world normal is creating major shift
in almost every industry.
In health care, it's the proliferation of telehealth.
In retail, it's the shift from in-store shopping
spikes to an ongoing increase in online shopping.
In physical supply chains, it's the ability
to adapt rapidly to changes with the help of technology.
So to help accelerate the delivery
of these new experiences and more today,
I'm super excited to formally introduce you to Google Cloud's
Business Application Platform.
Business Application Platform helps
you take digital innovation beyond just the IT organization
and accelerate your ability to transform the business.
Our mission is to develop a unified solution that
empowers both technical developers as well as business
developers with the ability to create and extend
applications, build and automate business workflows,
and connect and modernize legacy applications.
As part of the strategy, we will enable users
with a consistent way of accessing services, data,
and functionality via APIs despite complex packets.
We'll empower developers to rapidly build
data-driven applications with no code,
simplify the complexity of integrating apps, extending
applications, and automating business processes
and arm users with the ability to extract insights
from data by simple, yet powerful,
self-service business-intelligent tools.
This is where Looker plays a key role.
So we'll do this [? wide ?] [INAUDIBLE]
leverage, Google Cloud's investment
in the space of hybrid and multi-cloud,
data and analytics, AI/ML lifecycle management, security,
and productivity and collaboration.
So let's deep dive into some of the areas of Business
Application Platform to better understand
the new services and updates we have for you today.
The first area is unlocking digital innovation with Apigee.
APIs are the foundation of digital transformation.
And Apigee provides enterprises with the mechanism
to build an API for strategy.
The momentum of the strategy is evident
by the significant growth in API adoption
we are seeing among customers.
Apigee has long helped companies innovate internally,
whether it's in their application modernization
journey or in delivering connected experiences
to the end customers.
But a lot of enterprises today are
looking at how they can leverage the power of APIs
to co-innovate with partners and developers.
So let me highlight this with a real-world examples
from one of our customers, Bank BRI, a large Indonesian
bank which leverages APIs to create new revenue channels.
Bank BRI saw an opportunity to take
their proprietary credit-scoring service
and put it into the hands of 56 million people of Indonesia
who didn't have access to banking services.
So they took their service and made
it available to a network of branchless agents via an API.
These agents can now help new customers
open accounts or get loans.
This API-led digital transformation strategy
has helped Bank BRI to drive down the partner's onboarding
timeline from six months to one hour,
increase revenue from branchless agents by 70%,
and contribute $50 million US in revenue
to the bank's bottom line through monetization of APIs.
Bank BRI is just one of the many enterprises that
are accelerating their digital transformation
journey with Apigee.
These enterprises span different industries as well.
In fact, when we look across industries,
we noticed that the majority of the top global companies
within each industry are using Apigee.
As a result, Gartner and Forrester
continue to recognize Apigee as the market
leader in API management.
Our leadership and innovation has been possible thanks
to our customers and partners.
And we continue to listen to them
to bring new innovations into the market.
Over the last 12 months, we have shipped over 55 new releases.
And we are not stopping here.
In the next 12 months, we'll be doubling down
on supporting multi-cloud and hybrid deployment
models for our customers.
Our goal is to provide you with extensive flexibility
in deployment options to support your modernization journey,
be it with OpenShift, EKS, AKS, or [? GK. ?]
We know that combining AI/ML with the APIs
can yield huge benefits in empowering data collection,
automation, security, and process efficiency.
We will be investing more in this area
to enhance the API development, operations, and security
capabilities with integration with Cloud Armor and reCaptcha.
We will support modern architectures and DevOps
with the capabilities such as Envoy-based Microgateway,
CI/CD, and SCM integrations, and support
for serverless workloads.
Security and compliance is top of mind for us.
We will continue to focus on making it easy
for you to build secure APIs with customer-managed
encryption keys, VPC-SC, and other future enhancements.
We have a clear focus and a robust roadmap [INAUDIBLE]
leverage the latest innovations in technology
to help you in your digital transformation journey.
And one of the key areas of focus for us
recently has been serverless.
According to Gartner, more than half of global enterprises
will deploy a serverless function platform by 2025.
It is no wonder that one of the recurring
themes we hear from our customers
is helping them manage their serverless
APIs with simplicity, security, and scalability.
So, as we continue to work with a large number of customers
across the globe, we want to bring our expertise in APIs
to their serverless use cases to help
them share these services with other teams
or extend them publicly.
To bring this API-first approach to everyone,
we're announcing a new offering, API Gateway.
API Gateway is fully managed by Google Cloud,
built with the latest technology of Envoy
and with developers in mind.
Developers can use the API Gateway to create, secure,
and monitor APIs from their cloud-run Cloud
Functions, App Engine, and other Google backends.
This also comes with plugins for Google Cloud's logging
and monitoring tools.
We're already seeing great adoption for this product
by enterprises such as Veolia.
So, now, let's move on to the second area of focus--
accelerating app development with AppSheet.
APIs help you unlock innovation.
But, to accelerate it, you need to rethink your workforce
to expand your application development bandwidth.
Specifically, I hear from enterprises
that they want to empower the line of business workers
to build applications but within the guardrails prescribed
by IT.
In fact, Gartner forecasts that, by 2023,
the number of active citizen developers at large enterprises
will be four times the number of professional developers.
So, to help our customers in this effort,
earlier this year, we acquired AppSheet, the leading
no-code platform to help organizations democratize
the process of application development
with an API-first and business-centric approach.
AppSheet enables everyone in an organization
to create apps fast without coding.
You can easily connect to existing data sources,
including G Suite, MySQL, Salesforce, and others,
customize application interfaces,
and then deploy to mobile and desktop devices
with a click of a button.
This shortens development timelines considerably.
And AppSheet is an industry leader in the no-code market.
A customer who's leveraging AppSheet to accelerate
application development is Solvay, an advanced materials
and speciality chemicals company.
The adoption of AppSheet added a new component
to solve a digital way of working, especially
in the planned specific processes
that were paper driven.
The company has successfully built a workforce
of empowered citizen developers who
can create robust apps without formal software, development
training.
Today, Solvay has almost 400 different app creators
and 4,000 end users spread out across the world.
So [? while ?] Solvay is a great example of a company
that [INAUDIBLE] plan-specific use cases with no-code app
development, it actually can be also used
to power the last mile digitalization
of a number of business processes across industries.
So, at Google Cloud, we are furthering [? our ?] investment
in the no-code space and releasing
several new capabilities over the next 12 months.
We are leveraging Google's industry leading
AI/ML capabilities to enhance the [? automation ?] experience
by providing features like smart app and automation
recommendation, upcoming features like media capture,
material UI to further enhance the app experience for users.
We are also adding several new connectors
and, most importantly, features like role-based access control
that will help you scale your no-code efforts
with the governance and security.
Our investments don't just stop here.
We are putting no-code app development together
with API management.
And, today, we are announcing the general availability
of Apigee Datasource for AppSheet.
This greatly benefits no-code developers
by giving them access to important data that's
accessible [? by ?] APIs and speeding up the process of APIs
to app development.
API teams can benefit from this launch
as they will be able to increase the usage and consumption
of their API product by extending them
to no-code developers within their organizations
or outside partners.
Apigee data source for AppSheet sheet
is [? receiving ?] a great deal of excitement
from a customer [INAUDIBLE].
Now, let's move on to the third area of focus--
driving process automation with AppSheet Automation.
Automation has been a strong theme across all industries
and has influenced how enterprises
are reshaping their digital strategies since long
before this pandemic.
Now it's taking on a new urgency in the context of business risk
and resiliency.
According to a recent report by Forrester, 57% of global data
analytics decision makers at enterprises
said their firm had implemented automation technologies
or were in the process of doing so.
To help customers with this effort,
I'm happy to announce AppSheet Automation for early access.
AppSheet Automation enables all employees to quickly automate
existing processes without coding, driving
further efficiency within enterprises.
Let's look at an example.
Sales teams would rather spend time building relationships
and engaging with customers and prospects.
Instead, a considerable amount of time today
is spent on repetitive tasks, such as updating the CRM
system, setting up the client and the billing system,
and inputting data into sales metrics and monitoring systems.
AppSheet Automation can streamline
each of these activities to increase productivity.
Now everyone in your organization
can easily connect to a large number
of data sources like Salesforce, MySQL, O365, and G
Suite and leverage this data to model automated business
processes via an intuitive user Interface AppSheet
Automation features an intent-driven authoring
experience powered by AR.
It also features comprehensive administration and governance
capabilities for centralized enforcement and monitoring
of policies.
And, for many of our customers, having a unified and consistent
experience for both no-code application
development and no-code process automation within AppSheet
is an important value proposition.
Customers like Ather Energy are looking
to automate their existing processes
with AppSheet Automation.
As you can see, there's a lot of synergy here.
And we're bringing all these exciting technologies together
under the umbrella Business Application Platform.
I look forward to partnering with each one of you
as we build out this new and exciting area.
To wrap up, throughout this week,
we will cover how Google Cloud's Business Application Platform
is enabling enterprises to take innovation
beyond the realms of IT and accelerated
digital transformation.
Please check out the website for more info on the announcements
I made today and to view the product demos.
Also, do tune in and participate in multiple breakouts
from Googlers, our customers, and partners.
Thank you.