Hi welcome to Tsang & Associates my name is Joseph Tsang, let me give you a tour of our office today
when you first come in you'll be seated here this is where we do our consultation
strategy session anytime where we need to gather a bunch of people to really
dissect your case we'll bring our team you could bring your team your mom your
dad your friend your best friend we can video conference in somebody from Dubai anybody that
you want to chime in on your case we gather here and really figure out what's the best for
you alright so this is where it all starts now follow me we'll go to the next station
all right so this is the heart of the firm this is the production center this is where we pump
out all of our cases it's like a little mini museum of technology we have tons of different
things going on here we have typewriters over there we have a little fedex center over here
an all-in-one printer machine and this baby over here the 78 45 work center xerox machine
this baby pumps out a hundred cases a day works non-stop the heart is working on our team
you measure the productivity of a restaurant by its gas output you measure the productivity of a
firm by the quality of the xerox machine they use i'm not a xerox employee just
very satisfied with the product so here is the lifeblood of the firm this is where we
freshly ground our intelligentsia coffee from la the high mountain tea from taiwan and all sorts
of different ily coffee iced coffees available for our clients and our staff as well as the different
snacks salty crackers nuts healthy and fun we take our caffeine and snacking super seriously
and this is the industry's secret law firms have the best coffee who would have known
all right and now we have a photo center this is where we can come in take our passport 2x2
pictures for your naturalization case for a green card application for your real estate case
anything that requires a photo immediately come in sign the retainer take a picture within 17 minutes
done and we will be able to mail out your case super efficient this is only available
for existing clients not available for the public welcome to my office so this is where the magic
happens let me introduce you to some of the things that i really like about this office here is the
brazilian live wall it's a live wall we have to water it every day this little red symbol in the
middle means luck and hope and good luck this beautiful chinese calligraphy was given by my
mentor it essentially says best of the best cream of the crop kind words something that i aspire to
and over here we have the different letters that previous presidents judges senator congressmen
have written back to us thanking us for the policy recommendations that we've sent them
it's really important for us to let them know what's happening at the ground level what's
working what's not working the unintended effects of the different policies that's being instituted
it's important and it means a lot when they write back thanking us and over here we have a bowl it's
a beautiful statue given to us by a client thanking us for our diligence and hard work
they gave it to us because they found out i was born in the year of the bowl all right and here
this is where we have the library we're all big readers in the firm we love reading we consolidate
all our favorite books together we actually think this is the secret to our success every law firm
has subscription to westlaw lexignesis aylalink fastcase you know all of these online digital
law libraries and the law is the same and when you argue cases it's the facts of the case it's
the story behind the people that really make a difference and it's the harvard business
reviews all of these things that really capture the attention and the argumentation of the day
they are the one that win cases for example how are you going to argue with calvin and hobbes
and welcome to the studio the deposition room if you're a client that needs to give
an account of your testimony we park you here the space is entirely yours the sofa
i put up my favorite movie posters we really want to make you feel comfortable i know it's
very intimidating if you're going to be on camera having everything you say recorded and deposed
but we want to give you a good space instead of an open area where everybody sees you this is a good
space this is also where we do our photo shoots and videos so if you recognize the scene i usually
typically sit here and record all those success stories and this is the war room hi everyone
hello so every firm has a war room and that's where we do the biggest cases the most difficult
cases um cases that needs to be done by 3 pm today and the client just told you yesterday midnight
we have somebody doing the exhibit list somebody doing the research somebody writing the attorney
brief somebody putting all the forms together and somebody sitting here physically assembling
the case because it has to be fedexed out by 12. that's where it happens we have clients
flew over from asia park here for three days live in the sheraton down the street
and assemble a case because they only have three days to file or their life is entirely ruined
we assemble everybody here to physically work on the case simultaneously it's a very important room
and every firm has one this is ours and now let's take you to the most important room in the office
and this is our nap room in our taipei and our shanghai office during noontime
everybody takes a nap i see no reason why we should stop that good tradition in the u.s
we have this space available for our staff our interns and for our clients if you need
a place to kind of be very very quiet listen to your music read relax this is a lounge no need
for a ax platinum car no need for a sapphire reserve the space is yours if you're a client
all right that's it thank you for visiting Tsang & Associates it's been
a pleasure hopefully see you guys all soon bye