- Today's video is for Trent.
Trent's a member on our private Facebook group.
And he was kind enough to send me on through,
his recall replacement DreamStation 1 device.
Trent, thank you so much, mate.
I hope you're having a great day
and I really appreciate the time and effort
you went to send me the device.
I had to ask many, many people
if I could borrow their device for a week or so,
no one was prepared to help, except you buddy.
So thank you so much. I really appreciate it.
And I asked Trent, I said to him,
"Mate, can I send you a mask? Can I send you a battery?
Can I send you something to say, thank you?"
And you know what he said to me in return,
"Nico, I don't need anything, mate.
All I need from you is a promise,
and that is that you continue to help the CPAP community."
What a legend and Trent, I can tell you right now, mate,
I can promise you that guaranteed buddy,
I will always continue to help the CPAP community
for as long as I'm here.
So anyway,
I'll show you what I got here from Trent, today.
Is, it comes with this bag.
I don't know if this was sent by Phillips
or if it was Trent's bag, but he sent me his bag,
which is nice.
It's got a slimline, 15-millimeter tubing, non-heated.
It's brand new.
It's got here some paperwork,
which I'll talk you through in a minute.
A sealed manual with power supply.
And then here it is,
the DreamStation 1.
All right, it doesn't have a humidifier.
It's got a brand new filter, SD card in there as well.
And on the bottom here,
it says it was manufactured on the 3rd of November, 2021.
And I've gone over this device with a magnifying glass
and it looks brand new to me.
I have a feeling, this is not a refurbished device.
I have a feeling it's a brand new device.
And in a moment, we're going to tear it down.
I'm going to show you the new component, the new foam.
Now I do want to read you a little bit
from the documentation here
because this is one part
that I've been reading A lot of comments about
it's regarding the warranty.
So it says here, replacement devices will come
with a two-year Phillips product warranty or,
Phillips will honor
the unexpired Phillips product warranty period
of your affected device, whichever is longer.
So let's just say you had four years left on your warranty.
Then Phillips is going to honor that four-year warranty
on your old device.
However, let's just say you only had six months
on your previous machine warranty.
Now you get two-year warranty
on your new replacement device.
So that's good to know.
And then it has this page here,
which says return and set up instruction.
So it's got a little bit of information,
about how to set up your device.
It has these QR codes here that you can scan
and it shows you videos.
And then step three,
scan here, for Australia post returns portal.
So you'll scan that barcode,
it's gonna take you through the old portal
and you're able to lodge your return.
That is if you choose to send your device back to Phillips.
And that's pretty much it.
So let's head out to the workshop.
Let's tear her down
and let's have a look at the new foam
inside the DreamStation 1 recall replacement device.
Thanks, Trent.
You're a bloody legend.
Okay.
Well, here we are about to tear down
a Phillips DreamStation 1 recall replacement device
and have a look what's changed inside.
Now, I normally use
this one
here,
which is the TR 10, this one.
But I've lost it. I don't know where it is.
So I'm using the TR9,
which seems to work as well.
Okay. So to start with,
we are just going to open up these side plates.
You can remove your filter if you've got one.
And then what I'm going to do,
is I'm going to pinch in these two parts,
so these two here.
So pinch, there we go.
You can see what I've done there.
See how this sort of moves out of the little hole.
So you just pinch that part there,
and then the other one will come out.
Alright, and then you can get the screwdriver in,
same sort of thing again,
we're gonna pinch in,
pull that one off.
And now we can just click off the lid,
requires a little bit of force.
Get the lid off.
You can already see whats new, can't we?
We just gonna take out a couple more screws here.
These screws are just holding the circuit board in place.
At the front here, should just slide up.
Now, just be very careful with the ribbon,
see the ribbon here?
This ribbon, just be very careful of that.
I like to just flick up that little part
and then you can pull,
you pull that out, okay?
But just be very careful, that part there,
if you tear that, your screen won't work.
Now, this circuit board should come out.
And then we can just pull out these two parts here.
And then this one here, number two.
So that there is your semiconductor.
This is one of the components that's in high demand.
They use these in everything, from smart fridges
to phones, to cars.
And that's one of the component shortages.
That's your pressure sensor,
on the top there.
Pretty cool.
I can see there, the turbines exactly the same.
I wouldn't expect them to change that.
But you can see here now,
the casing has this new white silicone-based foam
inside it.
That's the new foam,
inside the DreamStation 1.
I'll get the old one, there.
(relaxing music)
All right. We might as well take it all apart.
So I'm just gonna take out the rest of the screws now.
(screwdriver cranking)
All right. So this bit's a little bit tricky.
This part in here, this front section, this front plate
sort of, you can see that little blue ring.
You kind of just got to pull it out from that
in order to sort of get it off.
So just give it a bit of a pull, from the bottom as well.
And it eventually (clanking sound)
coming out. There you go.
Alright, you can see sort of, just pushes in,
pushes into this slot here.
(upbeat music)
Thanks for your support, Trent.
I hope you have a great Christmas buddy
and all the best for the New Year.
Love your work, mate.
See ya.