Hello, hello, hello.
It’s Marie Forleo and you are watching MarieTV, the place to be to create a business and life
you love.
And this is Q&A Tuesday.
And today’s question, it comes from a woman named Veronica.
And Ms. Veronica writes,
“Hi Marie, I’m in desperate need of help.
I’ve realized that sometimes I sound like a crazy person when I’m under a lot of stress.
Once in a while I say things I don’t mean, and make myself out to be one of those insecure,
crazies when I’m really not.
What do you do after situations where you goofed and weren’t thinking straight when
apologizing just doesn’t seem like the appropriate thing to do?”
Girl.
What are you thinking?
I’m just kidding, that’s a great question.
Veronica, this is an awesome question.
All of us have said stupid things, we’ve done things we later regret, and we say things
we wish we could take back.
Now, before we go into the answer to this question, I wanna dial it back a little bit
and see if we can train ourselves to not even go there in the first place.
Here’s what I mean.
I think it’s possible that we can prevent at least 90% of the crazy messes that all
of us get ourselves into.
Look, when we human beings get stressed out and emotional, we almost always say and do
things that we’ll later regret.
That’s why it’s vital you put a new standard in place where you check yourself before you
wreck yourself.
Here’s what I mean, when you’re frustrated or upset, do not respond to anyone, and I’m
speaking from experience here.
You need to zip it and cool off emotionally so you don’t say all the crazy things that
you’re actually thinking in your head.
If you need help keeping it zipped, I found this on Amazon, and it ships Prime.
You’re welcome.
To be honest, I even have a 24 hour rule for myself.
If I’m pissed or upset I wait at least 24 hours before I respond to anyone.
I invite you to try this one for yourself because it really works.
But let’s say you forgot to zip it.
Something stupid popped out of your mouth and now you need to clean it up.
Here’s what you asked me in your question, you wrote, “What do you do after situations
where you goofed and weren’t thinking straight, when apologizing just doesn’t seem like
the appropriate thing to do?”
Here’s the thing Veronica, I can’t think of any situation where apologizing is inappropriate.
If you think you goofed, then say you’re sorry.
And, as Lynn Johnston said, and it’s a tweetable: “An apology is the superglue of life.
It can repair just about anything.”
If you want a quick tutorial on how to apologize the right way, you need to check out one of
our first ever MarieTV episodes right here.
Now, if you’re talking about a situation where you didn’t directly offend someone
but you think you made a bad impression in your stress filled state, here are 2 go to
scripts you can use.
Hey, I’m feeling self conscious about something I said yesterday.
I think I came across like an insecure, crazy person.
What I really meant to say was...
Or...
Please disregard that little outburst.
I was under a lot of stress and talking out of my you know what.
As a rule, if you suspect that you offended someone or came across as crazytown, you can
never go wrong addressing it.
Don’t wonder if they noticed or wonder if they’re mad.
Be proactive and take control of the situation and your reputation.
Veronica, that is my A to your Q, thank you so much for asking it.
Now I wanna hear from you.
Have you ever said or done something you later regret?
No, not you, right?
Of course you have!
Well, what did you do and how did you undo the damage?
I wanna hear about it in the comments below.
As always, the best stuff happens after the episode at MarieForleo.com, so go there and
leave a comment now.
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Thank you so much for watching and I’ll catch you next time on MarieTV.