hi there everybody my name is Richard
McMunn from the interview training
company past my interview com and in
this tutorial I'm gonna teach you how to
pass a change management interview and
in particular I'm gonna give you a
number of suggested interview questions
to prepare for and more importantly some
unique answers that will help you pass
your change management interview now
before I get into those questions and
answers a very warm welcome to this
tutorial as I say my name is Richard
McMunn I'm very passionate about helping
people to pass their interviews and
we're going to focus on the change
management interview which is quite the
top interview to pass but I believe if
you watch the video from beginning to
end and also the unique answers that I'm
going to provide you with you will be
far brighter better prepared as always
please do make sure you subscribe to the
channel by clicking the red button below
the video and if you do enjoy the
content I would appreciate it if you
gave the video a thumbs up thank you
very much ok let's get straight into the
content question number one of your
change management interview tell me
about yourself and why you would be
effective within this change management
position now what I plan to do for each
question is give you two really good
tips to help you answer this question
effectively and then also provide you
with that all-important sample answer so
tip number one when answering this
question my advice is to focus your
response on how passionate you are about
your work but do not discuss your home
or personal life unless they
specifically ask because they have no
relevance to the position your you're
applying for so just focus specifically
on how passionate you are within your
work and also the skills and attributes
that you possess also focus your answer
on the unique set of skills and
attributes you have that will enable you
to be a stronger change manager and
here's how I recommend you are answer
this question here we go so tell me
about yourself and why you would be
effective within this change management
position I am someone who takes great
pride in their work and fully
understands the only way you can be
effective as a change manager is to have
a clear vision and strategy a strong
style of communication a resilient and
confident approach to everything you do
and also the ability to inspire everyone
within the organization
to sign up to your change aims and
objectives I have a track record of
continually achieving positive results
and my style of management and
leadership means I am able to inspire
and motivate even the toughest of
individuals I believe I would be
effective within this change management
position because not only am I
determined to meet the project goals but
I have a unique set of skills that will
enable me to adapt to any given
situation no matter how hard it is if
you hire me within this change
management role I promise I will deliver
on results in an efficient and effective
manner so that's a real strong response
and I'll tell you at some stage where
you can download a copy of these
questions and answers so please do stick
around question number 2 of your change
management interview if successful
what would you concentrate on during the
first 4 weeks of being in position so
again - really strong tips to help you
tip number 1 state you will concentrate
on four key things when you start in the
job now with regards to change
management my advice is to concentrate
on briefing clarity planning and
execution I'll tell you what those are
in a second so then describe in detail
how you will implement each of those
four key things once you start in the
role working for their organization and
here's a great answer on how to achieve
this so if successful what would you
concentrate on during the first four
weeks of being in position here we go
during the first four weeks have been in
position I would concentrate on four
specific areas these are briefing
clarity planning and execution during
the briefing stage I would gain a
thorough understanding of what needs to
be changed and also a thorough
assessment of where the organization is
right now in respect of its particular
strengths and weaknesses I will then
gain clarity of vision in regard to the
direction we needed to take the
organization now this would involve an
assessment of the key organizational
members who are both likely to support
the change process and those who are
likely to reject it now with regards to
planning I would create a robust plan
before communicating it to everyone
within the organization and also setting
the defined core objectives that
everyone would be required to sign up to
at the end of that initial four-week
period
in the role I would commence the
execution stage of the process where we
would all start working towards the
delivery of the change that was needed
it would then be down to me to inspire
motivate and lead the organization
towards the end goal and again that's a
real solid response and it's good
because you have a plan already of what
you're going to do within the first few
weeks of starting within that change
management role okay next question
describe the fundamental elements of the
change management process to tips now
before you attend the interview make
sure you have a thorough understanding
of the change management process I will
give you an example of what it is within
the answer that follows on the next page
now whilst it is okay to use a textbook
change management process my advice is
to actually utilize one that you've
amended and tweaked based on your own
experiences because this then
demonstrates your ability to innovate
okay here we go
describe the fundamental elements of the
change management process there are
essentially 10 elements to the change
management process and these are leading
with the culture of the organization and
ensuring the top tier senior management
team all believe in the change on are
totally signed up to it you then have to
involve everyone within the organization
and conduct a thorough assessment of
where the organization is right now and
where you want to be you then need to
create a robust and solid plan and
define the steps to change to enable you
to get there in the fastest time
possible the next stage is the
implementation stage which is probably
the toughest people are not generally
used to change and therefore you must
ensure you communicate with clarity at
all times and provide support throughout
the entire change process throughout the
implementation stage of the change
management process you have to review
your strategic plan to assess its
effectiveness in line with the
objectives before finally adapting and
improving as you progress one thing I've
learned over the years is that no two
change management processes are the same
and each organization you work in will
require a unique set of skills and a
defined strategy in order to achieve the
desired outcome
so again that is that's a really strong
response to that question because it
shows that you understand what change
management is but also you're saying
there at the end which is important that
you understand that no to change
management processes are the same
because they're not they will always be
different you are able to adapt next
question how would you deal with a
manager or director who is clearly
against the change management process
difficult question so you have to answer
this tapply here we go two tips change
cannot be successful unless the top-tier
of management are entirely on board they
have to be so you need to get them on
board before you start the process now
make sure you demonstrate that you are
resilient in your answer and explain how
you would utilize effective
communication and persuasion techniques
to get them on side and here's how to
answer this question so how would you
deal with a manager or director who is
clearly against the change management
process here we go the important thing
to remember is that everyone within the
top-tier management level of the
organization has to be signed up fully
to the change process you usually find
that everyone is on board with the
changes at the top level and it is more
often than not the middle to lower-level
managers and team leaders who are not so
sure about the change especially in the
early days of the process now in respect
of how I would deal with the manager or
director I would involve them in the
process right from the start and I would
empower them to be involved in the
change management process the worst
thing you can do is isolate people who
are against change and you have to work
hard to get them on board it is also
very important that you communicate with
them at all times and obtain their input
now having said all of that the priority
is the delivery of the change itself and
people within the organization will have
to come on board at some stage so you
need to be confident and resilient in
your approach at all times and don't
forget I'm going to tell you where you
can download a copy of these next
question describe your change management
style now everybody who works in change
management will have a different style
so you don't have to have a textbook
style of management but two tips for
answering this question to be an
effective change manager your style of
management should be inspirational
resilient and inclusive and I'll explain
what I mean by that in a second so make
sure you explain why each of those
elements make up your style of
management and how they're going to be
effective in the role you are applying
for here we go here's my sample answer
describe your change management style
now my change management style is a
combination of resilience confidence
inclusiveness inspiration and leading
through clarity I am someone who is
confident in their own abilities and I
will ensure people within the
organization I'm working for can see
this through the positive actions I take
during the entire change management
process I also have an inclusive
management style that means I want to
involve everyone within the change
process and empower people to take
responsibility for the change
I am inspirational and will always lead
people through a clear plan that
encompasses clarity and objectiveness
great answer okay so if you'd like to
download these questions and more stick
around and I'll show you right now so if
you click the link below the video or go
to the website pass my interview comm
that will take you through to this page
right here now you'll see that I've got
the full list of the questions here if
successful what would you concentrate on
during the first week says the answer
and there's also another ten answers so
these twelve answers in total and also
if you scroll down the page you will see
I've given you five tips here for
passing the change management interview
these are really important so make sure
you do read those so click the link
below the video and you can go through
to my website pass my intercom and you
can download a copy of those and more
change management interview questions
and answers thank you for watching don't
forget to subscribe if you haven't
already and please give the video a like
a very much appreciate that and thanks
for watching I wish you all the very
best in your pursuit to passing your
change management interview thank you