The Holland America Navigator app is available for both Android and Apple devices for no
cost and you do not need to make an internet purchase to use the app aboard your Holland
America cruise.
The app is a great way to check what’s happening on board the ship, book shore excursions,
explore dining options, check your account summary, chat with other passengers, and more!
Before you board your cruise, download the Holland America Navigator app to your device.
You won’t be able to fully use the app until you’re on board, but you can still find
information about Holland America Line destinations -- such as Alaska, Australia, and the Caribbean
-- explore shore excursions, learn about dining options, and more!
The “Happening On Board," “Shore Excursions,” and “Internet Plans” sections at the bottom
of the app are not available until you board your ship.
Once you’re aboard your cruise ship, you’ll connect your device to the ship’s Wi-Fi
-- for free -- so you can begin using all of the app features.
When you’re using the app aboard your ship, the home screen will display the current day’s
port -- if there is one -- as well as the ship’s arrival and all-aboard times.
You can also see the current outside temperature.
The “Happening on Board” section at the bottom of the app is essentially a digital
version of the ship’s “When & Where” daily schedule.
Activity descriptions, times, and locations are all available.
Selecting an individual activity will display more details.
You can add an activity to the “My Itinerary” section by clicking the yellow “Add to My
Itinerary” button in the details screen or by clicking the “circle plus” button
for an activity in the “Happening on Board” screen.
The “My Itinerary” section lists all of your added activities and sorts them by time.
The app will attempt to notify you when those activities are about to start, although the
notifications were less than reliable during our cruise.
Clicking the small drop-down menu near the top of the “Happening on Board” screen
allows you to look at activities for future days of your cruise.
The “Shore Excursions” section at the bottom of the app provides in-depth information
-- including pricing -- for excursions that are available at each port.
Clicking on the “Details” button for an excursion provides information such as activity
level, duration, and a detailed description.
If you’re interested in a particular excursion, you can book it within the app.
The “Internet Plans” section at the bottom of the app links to a website that provides
information about the various internet plans that are available, including the option to
purchase.
The “More” menu section at the bottom of the app provides access to Chat, Frequently
Asked Questions, Internet Information, Spa & Salon information, My Account, Dining information,
a Cruise Map, and more.
The Navigator app’s chat feature is available from both the “More” menu and the speech
bubble icon in the top-right corner of the app.
The service is similar to text messaging and is currently offered for no charge.
Passengers need to add each other as contacts in the app before being able to send messages.
The Cruise Map section is a fascinating and fun feature that allows you to see the locations
of all of Holland America’s ships -- including your ship -- on a world map.
Zooming into the map shows the name of each ship.
Clicking on a ship will display ship details, including the current latitude and longitude,
the ship’s most recent port, and the ship’s next port.
The “Frequently Asked Questions” section provides answers to questions about Shipboard
Life, Food & Drink, Going Ashore, End of Cruise, and more.
The “Internet Information” section provides links to websites offered free of charge,
such as the Holland America Blog, the New York Times, and more.
The Spa & Salon section provides detailed information about the many spa and salon services
offered aboard your ship, including duration and pricing.
The My Account section provides basic information about you, your cabin, and your current onboard
statement.
Finally, the Dining section provides a description of the various dining experiences available
aboard your cruise.
Many of the restaurant listings also have the current night’s dinner menu available
for download.