[ Dialing ]
Now, your phone's location,
it determines the call center that you're routed to.
Austin 911. Do you need, police, fire, or EMS?
As you explain the emergency,
everything you tell the call taker is logged in a report.
Now, based on the situation,
the appropriate response is dispatched.
Whether that's the police department...
....the fire department...
...or an ambulance.
Maybe all three.
The responding units, they have access
to that very same information gathered by the call taker.
So when they show up on your doorstep,
they know exactly what they're walking into.
♪
911. What's the address of the emergency?
Woman: Old Ridge Camp.
Okay, what's going on?
Um, there's a grizzly bear that's been stalking us.
There's a grizzly bear? Yeah.
Did the bear actually attack you or come towards you?
It charged twice.
And then it came back, charged.
Sprayed it again.
The bear's coming back to you?
We don't know yet.
How old are you?
19 years old.
How big was it?
12 feet tall.
12 feet?
He's the biggest thing I've ever seen.
For a brown bear, you want to play dead,
and a black bear, you want to fight back.
[ Gasps ]
Did I lose you?
[ Dog barks ]
[ Speaks indistinctly ]
What was that? What did I just hear?
I just stepped on the dog.
Oh, okay. You stepped on your dog.
Okay. Good.
Are you able to get back to your vehicle?
No, ma'am.
The -- The bear is between us and there.
I'm working on getting a ranger up there to find you, okay?
Oh, thank you so much.
[ Panting ]
I'm really scared the bear is gonna come back.
Being scared is completely natural.
Don't you worry about it. I'm right here with you, okay?
Okay. I don't blame them.
I wouldn't want to be chased by a bear, either.
Running uphill, no less.
Are you still walking that trail?
Alright.
We do have a trooper on his way to you, okay?
They're looking for you guys.
Get there as fast as possible.
Have you passed the first or second bench?
Okay, you're past the second?
You're at the top?
Looks like I have two troopers headed that way.
I'm gonna stay on the line with you, okay?
In contact with hikers. Everyone 10-60.
Whoo-hoo. -They made it.
They made it. No bear attacks today. 00:04:37.152,00:00:00.000 -Today. -Yeah. Happy endings.