I'm happy he's enjoying it what are you
doing today I'm not doing much I'm
meeting some friends for lunch but other
than that I don't have much to do today
you're so lucky
no you're the lucky one I'd like to have
so many things to do
restaurants at a restaurant there are
many situations to talk about at
different situations the conversation
may be as follows
inviting people for a meal one in this
situation the conversation may be as
follows hi Chris
do you fancy going for lunch yeah why
not
shall we say 12:30 alright see you then
inviting people for a meal too in this
situation the conversation is as follows
would you like to come for dinner yes
that would be great right
how would seven o'clock be oh I'm afraid
I can't make it today I've got something
on what about tomorrow then yes that
would be fine when arriving at a
restaurant the conversation may be as
follows good evening sir good evening a
table for two please do you have a
reservation
no we haven't one minute please sir this
way please
thank you when ordering food the
conversation may be as follows are you
ready to order
yes I'd like some chicken please the
chicken certainly and one vegetable
curry as well please and vegetable curry
and to drink have you got white wine we
have would you like to see the wine list
just give us two glasses of house white
please congratulating when something
good happens to someone we congratulate
him or her to express our pleasure see
the following situations congratulating
about his son's birthday hello John
congratulations on your son's birthday
Thank You Mona
nice party lots of people have come I
just invited my close friends John I'm
in a hurry
see you later bye bye see you
congratulating about promotion hello
Rohit hi Mona
congratulations Rohit on your promotion
as a project manager Thank You Mona I
worked very hard for this promotion you
deserve it my best wishes good luck with
your new position it's very nice of you
Mona thank you once again so when are
you going to treat us I will treat you
guys this weekend see you bye bye Mona
telephone telephoning skills and manners
are very essential to be an efficient
officer secretary receptionist a
personal assistant or an administrator
the language expressions you come across
in the examples to follow can be of
immense help to everyone when getting
through to the right person telephonic
conversation 1 hello could I speak to
Chris please yes speaking hi this is
Kavita from Dubai
oh hello Kavita how are you telephonic
conversation - hello could I speak to
Maria please I'm sorry she is out at the
moment
when do you expect her back I think
she'll be back in about an hour at the
latest well may I leave a message yes of
course would you please ask her to call
Chris when she gets back okay
does she know your number I'm afraid she
doesn't my mobile is nine eight one five
seven four zero two six nine eight one
five seven four zero two six all right
thanks for calling
four wrong number
could I speak to John please John
there's no one by that name here I'm
afraid you've got the wrong number wrong
number
is this the marketing department no I'm
sorry it isn't this is the Accounts
Department oh I'm sorry to have bothered
you could you tell me how to get the
operator yeah
just dial zero thank you very much
advising the following language
expressions can be very useful in giving
advice let us see some examples of
sentences giving advice see the
following conversation thank you lucky I
enjoyed your lunch very much are you
sure that curry wasn't too hot I
wouldn't mind a cool drink though but
I'm not sure a cool drink is the best
thing if you found the curry a little
hot for you it will probably make you
hotter and even give you hiccups yes I
think lucky is right can I offer you
some fruit instead a good idea why not
have a slice of pineapple they are very
sweet and juicy
general inquiries as the title suggests
these are about asking for information
in various situations like at railway
station at Airport etc see the following
conversations could you please tell me
where the platform ticket counter is
platform ticket counter just walk along
the corridor to the last window excuse
me has the Shatabdi Express left no it
hasn't it is still on the platform could
you please tell me on which platform the
Rajdhani Express is it's on platform
number nine where is platform number
nine it is to your right when you walk
through the entrance gate
yes and no we use several language
expressions to include full agreement
total agreement and agreement only on
certain points and disagreement only on
certain points let us see such
conversations conversation one do you
think children should be punished at
school
definitely not then won't they take
things easy and fool around no they
won't
if you advise them and handle them
properly I have to disagree with you
sometimes disciplining them is necessary
in extreme cases maybe conversation to
the tax is unfair don't you think so I'm
afraid I disagree with you
well it's unfair to some people perhaps
true but then no tax is perfectly fair
yes on the other hand it affects the
rich rather than the poor
saying thank you you thanked people when
they say your work is good or you look
good when they have done something for
you or have offered to do something
let's see expressions used in thanking
people conversation one could you guide
me in filling this form write your name
here yes
give your registration number yes sign
here yes Thanks that's okay you are
welcome skills and talents sometimes we
speak about the physical or mental
skills talents or abilities we have or
we don't have for example a job
interviewer might want to find out what
skills you possess for the job let us
see the following conversation Hina what
do you think of Rohit for this post he
is very capable sir
you can appoint him he is good at
accounts and can prepare any type of
accounting document but we need somebody
who is fluent in English don't worry sir
he is good at English can he work on
computers I don't know how competent he
is in operating computers even if he
doesn't know computers we can send him
for a crash course is he capable of
handling the type of people we have in
our accounts Department of course he is
good at handling people
small talk in most english-speaking
countries it is normal and necessary to
make small talk in certain situations
small talk is a casual form of
conversation that breaks the ice or
fills an awkward silence
between people even though you may feel
shy using your second language it is
sometimes considered rude to say nothing
just as there are certain times when
small talk is appropriate let us see the
following examples of small talk I am a
doctor so am I have you seen the movie
yes I have the pyramids are ancient
monuments oh is it so do you mind if I
smoke not at all