hi my name is rebecca from invid.com
today you're going to learn how to speak
more professionally in business
situations
now
at times it's all right to use informal
language it's acceptable in everyday
situations but there are times when
you'll want to create a more powerful
impression and at that time
you want to be able to use business
english what's the difference between
general english and business english
well sometimes there is not very much
difference sometimes general english is
used in business context but sometimes
you use a higher level word and that's
what i'm going to teach you in this
lesson let's look at some really easy
common examples
for example if you say or if you want to
say i got your email
in regular english you might just say i
got your email
what would you say if you want to make
it business english
you could say i'm giving you a clue the
word starts with r instead of saying i
got your email
hi
i received your email okay now it
becomes more formal and more
businesslike
suppose you want to tell someone i need
your help
or i need some help
what word could you use that starts with
r
instead of need
require
so instead of saying and you can also
change more than the verb the verb is
the key but you could say instead of
saying i need some help you could say i
require some assistance
now you've changed two words the verb
and also a noun
let's try another one
let's talk about it later
which business word could you use
let's
discuss let's discuss it later that
sounds much more professional than
saying let's talk about it later
next one how do i get in touch with her
what word could you use instead of that
how do i
contact her
okay good
please make sure you arrive on time
which business word could you use
instead of make sure
please
ensure
okay please ensure you arrive on time
please give her
your travel plans
instead of saying give
you could say
please
provide her with your
itinerary
there we've changed another word instead
of saying travel plan or travel plans
you could use the word itinerary an
itinerary is a usually a piece of paper
or document that lists your travel plans
when you're departing when you're
arriving where one and so on
please let them know
when you're be arriving
please let them know
instead of that you could say please
inform them of your arrival
okay good
please
tell me why you've made this decision
please
explain your decision
could you please talk some more about
that subject
could you please
elaborate could you please elaborate on
that
now this is actually a very useful word
if you go to a conference or a meeting
and you want someone to speak some more
about a particular point or issue
it's a good kind of question to learn
could you please elaborate on that so to
elaborate means to speak more or talk
more
give more information
how are you going to fix this problem
better than using the word fix is the
word
solve how are you going to
solve this problem all right so
try to do that for every simple word
that you know and basic word that you
know in general english try to find a
slightly more formal version which will
be your business english word and use
these words in an office environment
if you found this video helpful please
subscribe to my channel on youtube and
if you'd like to do a quiz on this
subject you can also go to our website
www.ingv
thanks very much good luck with your
english
you