"Hey Hadar, here's the coffee you ordered."
"Thank you."
"Okay....
Why are you so rude?"
"What do you mean?
I said 'thank you'."
"Yeah, you said 'thank you'.
You didn't say 'thank you'."
"It's the same thing."
"Oh, it is not the same thing.
I'm taking this back!"
Do you sometimes come across as angry or rude when speaking in
English, even though you are not trying to be rude or angry at all?
This has definitely been the case for many of my students.
I remember a conversation I had with one of my students who
said: "I've been living in the U.
S.
for over 20 years, and every time I speak to my colleagues, they
tell me, 'Why are you angry today?
What happened?
What have I done?'" And she told me, "I have no idea what they're talking about.
I'm not angry.
I'm not frustrated.
I'm just me.
And sometimes being me feels to other people like I'm
angry or I'm just being rude."
I also had another student telling me that whenever he speaks, people
are becoming very defensive, and he has no idea what that is.
So, if that has been the case for you, or you're afraid that you might come
across as rude with no intention of being one, this episode is definitely for you.
If you're new to my channel, then hi, my name is Hadar.
I'm a non-native speaker of English, and I am here to help you
sound clear, confident, and free when communicating in English.
Many of the things that I share with you here on my channel and my platform are
things that I had to deal with myself or things that many of my students struggle
with, and I try to share with you the solution and some of the lessons that
I've learned and that I teach my students.
If you want more free resources, check out my website at hadarshemesh.com, or my
social media accounts for free daily tips.
So, there are three reasons why you may come across as rude or aggressive when
speaking, when this is not your intention.
The first is intonation.
American English has a very unique intonation pattern and tone of voice that
is associated with certain circumstances.
When you speak another language, sometimes you're not aware of these nuances or
you bring your own intonation, the intonation that is associated with
your native language, to English.
And as a result, this intonation may be perceived as aggressive, rude, or angry.
For example, when you're asking for something, let's say,
"Can I get a cup of coffee?"
The intonation that is usually associated with it and the tone is
usually a higher, friendlier tone.
"Hi, can I get a cup of coffee, please?"
People who don't use pitch a lot in their first language may not be aware of it.
And let's say if your intonation has a less varied pitch, you
might be saying it like this: "Hi, can I get a cup of coffee?"
For you, that might not be problematic at all, because this is how you
would say it in your first language.
For native English speakers, when they hear this tone, it sounds
aggressive because this is a tone that is associated with an angry
tone or with an impatient tone.
"Hi, can I get a cup of coffee?"
So understanding this and understanding that pitch plays a significant role
when speaking English – not only when delivering your message, but also the
tone that you have when you speak – that will totally help you understand
those social circumstances and what is expected, and then you can modify
it so you don't come across as rude.
Again, there is no issue with you being you and speaking the way you want to
speak, but at the same time, if you want it to be easier for you to communicate,
build trust, create better relationships, and also understand the context in
which you operate, these things are significant and pitch is critical.
Let me give you another example.
Let's say, I come to you and I say, "Hi, how are you?"
And your response is "Good".
"Good".
Because in your first language flat intonation is a part of how you speak.
"Good".
"Fine".
And you could even be saying it with a smile - "Good".
Because people expect to hear this pitch dropping - "Good", "Good", not hearing
that would immediately trigger a feeling or a thought like something's not good.
"Good" versus "Good".
Can you hear the difference?
"Good" - "Good.
Now, the more excited you are or the friendlier you are – again, these
are social codes, right, like this is what people expect to hear – you
would hear a higher pitch: "Good".
"Oh, good".
"Thank you so much for asking".
So, knowing this and practicing this, of course, is going to help
you come across as less rude if this is what you're experiencing.
Now, I have a lot of videos and tips on how to use pitch and how to play with your
tone of voice, and I'm going to link to all those videos in the description below.
The second reason is more cultural or habitual in terms of how you ask
for things or talk about things.
Some cultures are very direct when you say what you want in the fewer words possible.
And there are some cultures where you are expected to be a bit more
indirect in how you speak about things.
So, for example, if someone asks you something and you just want to say
'no', some people might just say 'no'.
For example, "Would you like to meet for coffee after work?", in some
cultures saying, "No, I can't" may be perceived as completely fine, right?
Just like, "No, I can't, I can't make it today".
But in American culture, for example, this might come across as rude or too direct.
And what people expect to hear would be, "Um, I'm afraid I won't
be able to make it", or "I'm so sorry, I don't think I can make it.
Let me check and get back to you".
Now, that might make you feel uncomfortable and that it's totally fine.
You do you.
But I'm just telling you that if you operate in English, especially
in American culture, then this is what people expect to hear.
So it's kind of like you're softening the message a little bit.
Instead of saying, "Give me some water", what people expect to hear in a more
polite way is a rephrased sentence that sounds something like this:
"Can I get a cup of water, please?"
Right?
So, the message is the same.
It's just the packaging of it is a little different, and of
course, the sentence structure.
Now, if you want to learn more about this, I'm gonna share with
you a few more examples on my blog.
So click the link in the description to look at a few more examples of how you
can turn simple responses or questions into a more polite response or question
by simply changing the structure.
Now again, I want to mention that there is no or problem with who you
are and how you want to say things.
It's just that sometimes we need to be smart about how we ask things or
say things, if we want to get what we want, if we want to build trust,
if we want people to listen to us.
And knowledge is everything.
And what I'm offering here is that if how you operate now and how
you speak now is not serving you, this is how you can change that.
The third reason for why you may come across as rude or aggressive or
impolite is because of your confidence.
Sometimes when we don't feel confident in a language, when we don't feel like
we belong, when we feel like we are evaluated, we kind of like diminish
and remove all elements of humanity and expressiveness that we have as
individuals when we communicate.
Things that you don't even think about when you speak in your first
language: pitch, and jokes, and energy when speaking, and you know,
just being yourself, being authentic.
So, we narrow it down and we just say the bare minimum because we're afraid of
making mistakes or we don't want to get it wrong or we don't want to be judged.
And as a result, you're not fully showing up and that affects your
voice and how you communicate.
And some people, especially people who don't understand this aspect
of speaking a second language, may interpret it wrongly as you just being
rude or not wanting to talk to them.
Now again, it doesn't matter what they think and it is okay.
You are trying your best at any given moment.
Okay?
But part of the work that we do when communicating in a second language is
learning how to be okay with who we are and how we sound and to show up
like ourselves, and to give ourselves permission to be ourselves and to
speak up and to make jokes and to try out new words even though you're
not 100% confident in how you speak.
Because that allows you to really show who you are as an individual
and make real connections.
And that is the most important thing, and that is the bottom line of this episode
– is that when you make real connections and when you allow yourself to feel
and to be vulnerable in a conversation.
You're unlikely to come across as rude or aggressive.
What does rude mean to begin with?
Rude means that someone is standoffish, they're not connecting with me
right now, they don't care about me, they try to make me feel bad.
This feeling doesn't happen when there is real connection.
And for you to be able to make real connections with other people means
that you have to stop judging yourself and allow yourself to just be.
So, if there is one big takeaway from this, is that just give
yourself permission to be you, and as a result, you will not
come across as rude or aggressive.
Alright, that's it.
Have you ever experienced being perceived as rude, aggressive, or angry where you
were not rude, aggressive, or angry?
Let me know in the comments, and let's start a conversation there.
If you enjoyed this episode, please consider sharing and subscribing to my
channel, and check out my website for more resources and content for you to
speak English with clarity, confidence, and freedom, go to hadarshemesh.com.
And you can also subscribe to my weekly newsletter to get my lessons
to your inbox every single week.
Have a beautiful, beautiful rest of the day.
And I will see you next week in the next video.
Bye.