in this video i'm going to share recruitment coordinator interview questions and answers to
help you secure a recruitment coordinator job also known as a recruitment assistant or recruitment
administrator now to pass this interview you need to have a clear understanding of the role
the duties and what the interviewer will be looking out for now there are timestamps
below in the description in case you're looking for answers to a specific question
but a lot of these answers that i'll share can be used interchangeably for lots of different
recruitment questions so i recommend watching from beginning to end so that you'll be fully prepared
and you won't get caught off guard with any tricky questions i'm Amri
Celeste an interview coach and hr recruitment specialist with over 10 years hiring experience
and i make videos on how to help you secure the job that you want through covering lots of tough
interview questions and answers but also solid cv advice and job searching hacks so do like and
subscribe if you're job hunting at the moment so the questions i'll cover in this video are some
of the most common for recruitment coordinators such as what is your understanding of the role
what relevant experience do you have so i'll share how to answer this even if you
don't have any recruitment experience what are your top three skills how do you keep yourself
organized what interests you about the job what do you think might be the most challenging part
of this job so i'll talk you through the typical challenges in a recruitment coordinator job
how do you keep up your motivation and accuracy when carrying out repetitive tasks this is really
important as there are some repetitive tasks in this job so i'll share a strong example answer
for that one so one of the first questions that you might be asked in a recruitment coordinator
interview is what is your understanding of the role or of a typical recruitment coordinator
duties now if you're asked this you can explain that you understand that this is a support role
it's very busy and very fast paced with lots of changing duties so you need to be
personally organized and have the ability to build relationships with candidates but also internal
relationships with hiring managers and colleagues and you also then want to list a few of the duties
to show that you understand the day-to-day of the role so typical recruitment coordinator duties
include shortlisting so this is a process whereby you're looking through candidates applications and
cvs and selecting those closest to the vacancy that you have advertised and you're putting them
into a short list or a final list booking and arranging job interviews posting job adverts
amending or writing up job descriptions and depending on whether you're in-house or agency
you might also be writing up employment contracts and i'll explain this in more detail shortly now
these are just a few of the duties they can vary depending on whether the job is agency or in-house
so i'll just explain what i mean by those terms so for agency a recruitment coordinator job
would be a support role for either a recruitment consultant or a recruitment team in a recruitment
agency so most of you probably know this but a recruitment agency will essentially go out and
find a candidate to work at direct companies and then charge that direct company a fee for finding
the candidate and the recruitment consultant who works at that agency will then get a percentage
of that fee so what that means is that this is a sales environment so it's generally very busy
very fast-paced and it can be quite demanding a recruitment coordinator job that is in-house would
typically be based in an hr or human resources team and you would be supporting a recruiter that
works directly for that company or you might be supporting a recruitment team this is not a sales
environment and your duties may be tied in with hr responsibilities as well recruitment phrases
so it's really important that you understand some key recruitment phrases that i'll go over
with you and it's just so important because i remember years ago i did a really bad interview i
was going for a job in a recruitment agency now i work in-house but at the time i wanted a job in a
recruitment agency and i went and interviewed and the manager asked me if i knew what kpis were and
i kind of stared at her blankly trying to figure out what this might mean and eventually i kind
of gave up and i was like no and then she asked me if i knew what an ats was and i was like um
no and i started to feel really embarrassed because i felt like i should probably know this
um so i wanted to cover these phrases with you so that you don't get caught out
um with some of these phrases because they're pretty typical in the recruitment world the first
is kpi which stands for key performance indicators so these are a set of measurable values or targets
that consultants should adhere to and they're also a reflection of how well they're performing
in different areas kpis are much more common in a recruitment agency setting as they can be linked
to commission structures and payouts so kpis can be things like needing to register a certain
amount of candidates per week or how long it takes a consultant to fill a role from the moment it
hits their desk sometimes called time to hire so if a kpi will say 60 days that would mean that
you need to fill a role in about two months and if you're meeting this then you would be meeting that
kpi now although you may not have kpis if the role is fairly junior such as a recruitment coordinator
if you can show in your interview that you're familiar with these terms and you understand them
it shows that you've had exposure to a recruitment environment or at least that
you've done the research into that industry and familiarized yourself with those terms
which will impress because it demonstrates your interest so the second term is ats which can be
relevant in an agency or an in-house setting an ats stands for applicant tracking system
and this is an hr and recruitment system that an application will initially come into when a
candidate applies for a job and it can sometimes be automatically programmed to shortlist or
decline candidate cvs or applications depending on whether they include certain key terms if
you're the recruitment coordinator you might be manually looking through these applications
that have come through to this ats system what relevant experience do you have here if you have
any recruitment or resourcing experience you can share that with the interviewer
if you don't have experience you can talk about any transferable skills you have
and how you feel they could benefit the team or the role so transferable skills are skills
you've picked up in a previous role that could be useful or transferred to the role that you're
interviewing for for example you could say something like when i looked at the recruitment
coordinator job description i felt as though i had a lot of strong transferable skills for this role
which is part of what has attracted me to apply along with my interest in this company
and my passion and interest for recruitment for example i have a strong clear communication skills
i think this is a critical skill i always make sure that i keep lines of communication open
with colleagues and managers so they don't have to chase me for information or updates i make
sure that i pay attention to requests and meet deadlines and if for any reason i can't or i
have conflicting priorities i can make sure that i communicate with anyone affected in advance
i imagine in a busy role such as this there are lots of changing requests and priorities so i
feel that this is really a key skill if they were then to follow up and ask you how you prioritize
or how you handle conflicting priorities i do have an example answer to this question which i'll also
link in the description below this video so with this answer you're selling your skills that you
do have and explaining why you think they would benefit this position of course this is just an
example use transferable skills that you can talk about confidently that's the key don't use the
skills strong clear communication if this isn't a strength of yours if you're getting value from
this video and you want to support this channel you can buy me a simple coffee which would be
much appreciated it's really quick and there's a link in the description to show you how to do that
if not a simple like would have a huge impact and ensure that this video is shown to more people
looking on youtube for these interview answers another question might be what are your top three
skills when answering this question you need to think about the skills that would be relevant in
a role like this so if you were interviewing for a role in a recruitment agency which i
mentioned earlier is a fast-paced busy sales environment then you could bring up skills like
the ability to multitask stay calm under pressure and stay organized if you were in-house you could
use skills like the ability to build internal relationships maintain a high level of accuracy
and communicate with managers at different levels as if you were in-house you would very likely be
supporting recruitment for junior level positions as well as senior so you would be communicating
with managers at all different levels so the next question is how do you keep yourself organized
in this answer you can talk about organization tools and how you keep track throughout the day
so you could say something like i created a spreadsheet to keep track of key changes on
the roles i'm working on throughout the day or if you don't have recruitment experience
you can talk about simple organization tools such as setting reminders on your outlook calendar for
key tasks and meetings and as a bonus tip when i was a junior in the recruitment world i used to
use tools like doodle doodle is an online poll that is brilliant for booking large volumes of
interviews such as for assessment centers or large recruitment events what interests you about the
job so when answering this question think about what your strengths are and link those to the
parts of the job that match with that strength so for example let's say that you were interviewing
for a recruitment coordinator job that was in-house supporting a team of four recruiters
you might say something like one of the things that really interested me was i noticed in the job
description that i would be supporting a busy team i work in a team now and it's one of the things
i enjoy most about my role liaising with my team on a day-to-day basis building that relationship
and the fact that my duties are varied so i often get different types of requests from
members in the team which has required me to be flexible in my working style and grow that skill
of flexibility now you want to pick at least three or four things that interested you about the role
and include some specific duties as well so the next question is what do you think might be the
most challenging part of this job now quick warning don't say i don't think there would
be any challenges i remember once i interviewed a candidate fairly junior for a similar role
years ago and the candidate said that they didn't think that there would be any challenges because
everyone in the company is working towards the same goal and although the reasoning was sound you
know it's unfortunately unrealistic as there are challenges in every role and it did show a little
bit of naivety as well some of the challenges that you may face in recruitment are usually related
to workload so as the recruitment coordinator you can sometimes have lots of vacancies which means
that you are sending lots of emails and booking lots of interviews so you might be dealing with
lots of people chasing you or quite demanding managers so you can mention this and talk about
how you might deal with that challenge you can say that you would stay calm and make managers
feel confident that you have everything in hand and you would always keep updating
people if for any reason you can't meet time frames because communication is key the next
question is how do you keep up your motivation and accuracy when carrying out repetitive tasks
this question is really important because in majority of admin roles you have tasks that are
repetitive but essential and require a high level of accuracy such as shortlisting so you could
easily be looking through hundreds of applications or it could be something as simple as photocopying
documents which can also be very repetitive in your answer talk about how you deal with it but
also include an example of a repetitive task that you've done in your current role or in a previous
role so your answer could include something like i take regular breaks to ensure my concentration
and accuracy stay sharp i make sure i double check my work and i work slowly and steadily rather than
going fast and making lots of mistakes but most importantly i enjoy the pace and concentration
that repetitive tasks require so this will show that you're not phased by repetitive tasks and
you actually enjoy them which can address your motivation and you can also include tools you
use such as i also utilize any available tools for example if i'm sending out lots of the same
email such as interview confirmation emails to candidates i set up templates so that i
don't need to write out the whole email from scratch every time it helps me to save time
and maintain a high level of accuracy examples like this show that you take accuracy seriously
and you've taken active steps to make sure that you maintain it if you do struggle in interviews
with answering questions you can download my top 20 interview answers guide it's totally free
and it includes answers to some really tough interview questions like why should we give
you the job what is your greatest weakness and how do you handle pressure at work so it also includes
what you should be asking your interviewers at the end of your interview so there's a link to
that in the description below this video again it is totally free for you to download and enjoy
thank you so much for watching this video if you haven't already do like subscribe and tap the
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